Odd leather smell

[chicinthecity777]

I am still waiting and will be for a long time, according to an Hermes source from another Hermes store. My Birkin smelled without being in the heat. I am no longer interested in Hermes after this. They were writing me a refund check when a SM stopped the refund, it really was a stinker. The stinky bags are still arriving at Hermes stores, SA try to check them before showing them to loyal customers. They lost many buyers. There are two odors the skunk and a chemical one as well.

Why would the SM stop the refund? I would go over this SM and go straight to Paris!

 

[Mariapia]

I am still waiting and will be for a long time, according to an Hermes source from another Hermes store. My Birkin smelled without being in the heat. I am no longer interested in Hermes after this. They were writing me a refund check when a SM stopped the refund, it really was a stinker. The stinky bags are still arriving at Hermes stores, SA try to check them before showing them to loyal customers. They lost many buyers. There are two odors the skunk and a chemical one as well.

Harlequin , I am speechless!
How could the SM make such a decision ?
And how can Hermes still send stinky bags to the boutiques?
I suppose that some ladies, unaware of what ´s going on, don't even return their stunks, thinking the smell will finally go away... and H could be counting on that..

 

[Miss Al]

I am still waiting and will be for a long time, according to an Hermes source from another Hermes store. My Birkin smelled without being in the heat. I am no longer interested in Hermes after this. They were writing me a refund check when a SM stopped the refund, it really was a stinker. The stinky bags are still arriving at Hermes stores, SA try to check them before showing them to loyal customers. They lost many buyers. There are two odors the skunk and a chemical one as well.

Are you saying that the chemical smell is also a leather defect? Oh no!

 

[pierina2]

Some good news for a change - the Turquoise Kelly arrived yesterday!

It was togo and I asked for a replacement in clemence, which I got. I didn't have a clemence Kelly yet and wasn't up for another try with togo. This bag is wonderfully soft and the leather smells exactly like leather. It's a joy to have sitting on the desk where I can see it and smell it.

My store couldn't have been more helpful or courteous, forwarding any information they got from Paris right away. The bag went to them in June. It was not one of the stink-up- the-room bags but the odor was unmistakeable. It got bad enough that I was very conscious of the smell when I was carrying it.

In July they said that Paris had deemed it defective and would replace it with the same bag in clemence. An approximate three month time frame was given.

It arrived just short of five months later, so was gone nearly six months. But well worth the wait! Wishing everyone else affected a happy resolution.

 

[VigeeLeBrun]

Some good news for a change - the Turquoise Kelly arrived yesterday!

It was togo and I asked for a replacement in clemence, which I got. I didn't have a clemence Kelly yet and wasn't up for another try with togo. This bag is wonderfully soft and the leather smells exactly like leather. It's a joy to have sitting on the desk where I can see it and smell it.

My store couldn't have been more helpful or courteous, forwarding any information they got from Paris right away. The bag went to them in June. It was not one of the stink-up- the-room bags but the odor was unmistakeable. It got bad enough that I was very conscious of the smell when I was carrying it.

In July they said that Paris had deemed it defective and would replace it with the same bag in clemence. An approximate three month time frame was given.

It arrived just short of five months later, so was gone nearly six months. But well worth the wait! Wishing everyone else affected a happy resolution.

Just GORGEOUS, pierina and that turquoise K is so beautiful for you!

 

[luckylove]

Some good news for a change - the Turquoise Kelly arrived yesterday!

It was togo and I asked for a replacement in clemence, which I got. I didn't have a clemence Kelly yet and wasn't up for another try with togo. This bag is wonderfully soft and the leather smells exactly like leather. It's a joy to have sitting on the desk where I can see it and smell it.

My store couldn't have been more helpful or courteous, forwarding any information they got from Paris right away. The bag went to them in June. It was not one of the stink-up- the-room bags but the odor was unmistakeable. It got bad enough that I was very conscious of the smell when I was carrying it.

In July they said that Paris had deemed it defective and would replace it with the same bag in clemence. An approximate three month time frame was given.

It arrived just short of five months later, so was gone nearly six months. But well worth the wait! Wishing everyone else affected a happy resolution.

So thrilled for you!!!! Congratulations on your stunning kelly!! She was well worth the long wait!!

 

[HerLuv]

My friend just got an epsom B from FSH 3 weeks ago. I smelled it when she showed it to me and it was definitely a skunk smell. Having experienced the skunk odor with my togo b, i am positive hers is another stinker. I cant believe it is still happening... especially coming from FSH! Her epsom is way softer than mine btw.

 

[HfromT]

Some good news for a change - the Turquoise Kelly arrived yesterday!

It was togo and I asked for a replacement in clemence, which I got. I didn't have a clemence Kelly yet and wasn't up for another try with togo. This bag is wonderfully soft and the leather smells exactly like leather. It's a joy to have sitting on the desk where I can see it and smell it.

My store couldn't have been more helpful or courteous, forwarding any information they got from Paris right away. The bag went to them in June. It was not one of the stink-up- the-room bags but the odor was unmistakeable. It got bad enough that I was very conscious of the smell when I was carrying it.

In July they said that Paris had deemed it defective and would replace it with the same bag in clemence. An approximate three month time frame was given.

It arrived just short of five months later, so was gone nearly six months. But well worth the wait! Wishing everyone else affected a happy resolution.

Such a beautiful "Pierina blue"! You must be so happy to have this ordeal over and done with.

 

[bagidiotic]

Some good news for a change - the Turquoise Kelly arrived yesterday!

It was togo and I asked for a replacement in clemence, which I got. I didn't have a clemence Kelly yet and wasn't up for another try with togo. This bag is wonderfully soft and the leather smells exactly like leather. It's a joy to have sitting on the desk where I can see it and smell it.

My store couldn't have been more helpful or courteous, forwarding any information they got from Paris right away. The bag went to them in June. It was not one of the stink-up- the-room bags but the odor was unmistakeable. It got bad enough that I was very conscious of the smell when I was carrying it.

In July they said that Paris had deemed it defective and would replace it with the same bag in clemence. An approximate three month time frame was given.

It arrived just short of five months later, so was gone nearly six months. But well worth the wait! Wishing everyone else affected a happy resolution.

What a good news
Just in time for holidays

 

[klynneann]

Some good news for a change - the Turquoise Kelly arrived yesterday!

It was togo and I asked for a replacement in clemence, which I got. I didn't have a clemence Kelly yet and wasn't up for another try with togo. This bag is wonderfully soft and the leather smells exactly like leather. It's a joy to have sitting on the desk where I can see it and smell it.

My store couldn't have been more helpful or courteous, forwarding any information they got from Paris right away. The bag went to them in June. It was not one of the stink-up- the-room bags but the odor was unmistakeable. It got bad enough that I was very conscious of the smell when I was carrying it.

In July they said that Paris had deemed it defective and would replace it with the same bag in clemence. An approximate three month time frame was given.

It arrived just short of five months later, so was gone nearly six months. But well worth the wait! Wishing everyone else affected a happy resolution.

Just beautiful! So glad you finally got her.

 

[VigeeLeBrun]

My friend just got an epsom B from FSH 3 weeks ago. I smelled it when she showed it to me and it was definitely a skunk smell. Having experienced the skunk odor with my togo b, i am positive hers is another stinker. I cant believe it is still happening... especially coming from FSH! Her epsom is way softer than mine btw.

This is sad to hear, why oh why doesn't H have this skunk issue under control by now? If this B smelled like a skunk while still in the box, why is H selling them to their customers? Hopefully, this wasn't the case because that's just not right.

 

[purselover888]

Some good news for a change - the Turquoise Kelly arrived yesterday!

It was togo and I asked for a replacement in clemence, which I got. I didn't have a clemence Kelly yet and wasn't up for another try with togo. This bag is wonderfully soft and the leather smells exactly like leather. It's a joy to have sitting on the desk where I can see it and smell it.

My store couldn't have been more helpful or courteous, forwarding any information they got from Paris right away. The bag went to them in June. It was not one of the stink-up- the-room bags but the odor was unmistakeable. It got bad enough that I was very conscious of the smell when I was carrying it.

In July they said that Paris had deemed it defective and would replace it with the same bag in clemence. An approximate three month time frame was given.

It arrived just short of five months later, so was gone nearly six months. But well worth the wait! Wishing everyone else affected a happy resolution.

Congrats - thanks for sharing the beauty! Enjoy!

 

[pierina2]

Just GORGEOUS, pierina and that turquoise K is so beautiful for you!

So thrilled for you!!!! Congratulations on your stunning kelly!! She was well worth the long wait!!

Such a beautiful "Pierina blue"! You must be so happy to have this ordeal over and done with.

What a good news
Just in time for holidays

Just beautiful! So glad you finally got her.

Congrats - thanks for sharing the beauty! Enjoy!

Thank you so very much for all your lovely comments!!! It is such a relief to have it all over with.

 

[BagItUp10]

Thank you so very much for all your lovely comments!!! It is such a relief to have it all over with.

I have been reading this thread with great pain... I am a huge Hermes fan and haven't bought any leather items since the skunk issue. What I do not understand about this whole ordeal is why is it up to Hermes whether they do give you a refund or not? Shouldn't this be up to local law? And are there people on here that have filled a law suit when not receiving their refund?

 

[Israeli_Flava]

Thank you so very much for all your lovely comments!!! It is such a relief to have it all over with.

Congrats dear I'm so glad this ordeal is over for you as well. It is so draining.
That Kelly is a real beauty!