Odd leather smell

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Update on my stinky 32 gold kelly. I got a call today and my replacement has arrived!!!! I was in shock - couldn't believe how fast she came. I was originally told to expect the delivery around Christmas time. As a reminder, I turned her in on 8/25 and it is now 11/3. I think this might be record time. I'm going to go pick her up on wed. I hope everybody else experiences a speedy replacement too. And sending special good vibes to Caramel pudding.


Good luck. Hope this is a keeper!
 
Got the call that my order for a Togo Kelly (R stamp) had arrived at the local Hermes boutique and dashed in today to open the box with my SA. Wish I'd read this thread first. I'd planned to carry it tomorrow and put my things inside to save time in the morning. With the bag out in the open at home, I began to notice an unpleasant odor. I'd heard something about an odor problem with some new Hermes bag, but didn't dream that Hermes was still selling these bags.

I turned to TPF to try to find out more. Sure enough, here was this massively long thread detailing others' experiences. Most importantly, someone posted that items she'd placed inside one of these stinky bags took on the bad odor. I immediately took my things out of the new bag to see if they'd taken on the odor. Fortunately, my items had been inside the bag for only a few minutes and seemed unaffected.

It seems that the best plan of action would be to bring the bag back to the boutique tomorrow morning and request a full refund.

I am so sorry to hear this! May I ask what colour is your Kelly?
 
Got the call that my order for a Togo Kelly (R stamp) had arrived at the local Hermes boutique and dashed in today to open the box with my SA. Wish I'd read this thread first. I'd planned to carry it tomorrow and put my things inside to save time in the morning. With the bag out in the open at home, I began to notice an unpleasant odor. I'd heard something about an odor problem with some new Hermes bag, but didn't dream that Hermes was still selling these bags.



I turned to TPF to try to find out more. Sure enough, here was this massively long thread detailing others' experiences. Most importantly, someone posted that items she'd placed inside one of these stinky bags took on the bad odor. I immediately took my things out of the new bag to see if they'd taken on the odor. Fortunately, my items had been inside the bag for only a few minutes and seemed unaffected.



It seems that the best plan of action would be to bring the bag back to the boutique tomorrow morning and request a full refund.


I'm so sorry to hear about your stinky bag. Cannot believe that Paris is still shipping these bags out ! I thought they would go thru more vigorous QC. Very upsetting !
 
Got the call that my order for a Togo Kelly (R stamp) had arrived at the local Hermes boutique and dashed in today to open the box with my SA. Wish I'd read this thread first. I'd planned to carry it tomorrow and put my things inside to save time in the morning. With the bag out in the open at home, I began to notice an unpleasant odor. I'd heard something about an odor problem with some new Hermes bag, but didn't dream that Hermes was still selling these bags.

I turned to TPF to try to find out more. Sure enough, here was this massively long thread detailing others' experiences. Most importantly, someone posted that items she'd placed inside one of these stinky bags took on the bad odor. I immediately took my things out of the new bag to see if they'd taken on the odor. Fortunately, my items had been inside the bag for only a few minutes and seemed unaffected.

It seems that the best plan of action would be to bring the bag back to the boutique tomorrow morning and request a full refund.

Disheartening that this is still happening! Good luck, MillStream and keep us posted.
 
It seems that the best plan of action would be to bring the bag back to the boutique tomorrow morning and request a full refund.
Agreed! Or a replacement.... boutiques are starting to get large shipments in prep for the holidays....


Wow! That was an immediate odor! You smelled nothing in the boutique??? One Operations Manager told me that some of the skunky items stink as soon as the box is opened. Like a big woooof of skunk air in her face..... and immediately she returns the items to Paris. I guess your Kelly was not that noticeable. Did u do a sun test to activate the smell??? Just curious. So sorry to hear this :hugs:
 
I bought a togo kelly last month and it's been in the hot car baking in the sun and it's fine.

People are posting problem bags here but I think it's important for those of us who have purchased new bags that are not a problem to also be heard. It's possible that more bags are OK than not. I really don't know but am just offering another point of view with a positive light.
 
Update on my stinky 32 gold kelly. I got a call today and my replacement has arrived!!!! I was in shock - couldn't believe how fast she came. I was originally told to expect the delivery around Christmas time. As a reminder, I turned her in on 8/25 and it is now 11/3. I think this might be record time. I'm going to go pick her up on wed. I hope everybody else experiences a speedy replacement too. And sending special good vibes to Caramel pudding.


That's such good news for you, MYH!!! Hope that everything works out perfectly. :D
 
Hi Ladies, so glad I managed to chance upon this thread and will like to seek your advice. I bought my first birkin (Orange Togo) in May from a reseller but didn't have a chance to take it out during this period of time. Periodically, I would take it out of the box to admire and would smell something slightly off. I will emphasize that it is a distinct smell but not very strong. I have other H bags but they were all in Clemence so initially I thought it could be due to the leather being Togo.

After chancing upon this thread, I was slightly alarmed and so decided to carry out the sun test (easy for me, I am based in forever hot Singapore!) and left the bag in the car for a whole morning. When I got back to the car, the whole car smelled exactly like the bag! I quickly stuffed the bag back into its dustbag and the smell in the car was gone in around 5 minutes. When I got home, I opened up the dustbag again and smelled the bag. The smell was still there but it didn't exactly got any stronger than before the sun test.

My dilemmas are as such:
1) As I purchased the bag from a reseller (I have the original receipt from George V with the prices cancelled out), will I encounter any issues if I approach my local H stores in SG asking for a refund to my own credit card/in cash? I understand that H stores typically issue store credit and for refunds it is usually to the original credit card it was charged on which was the reseller's.

2) Do any SG TPF members know if the local H stores are familiar with the skunk issue and their response so far to customers with this issue? I am not a frequent customer at our local stores and am rather apprehensive with regards to the attitude of the staff if I bring the bag in.

3) Personally, I can still tolerate the smell as I don't think it is very strong for my bag and do not think that I will be bringing it out under the sun very often. If I do encounter a lot of problems with the H stores trying to refund the bag, will you ladies advise that I keep the bag instead?

Many thanks and sorry for the very longwinded post!
 
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I bought a togo kelly last month and it's been in the hot car baking in the sun and it's fine.

People are posting problem bags here but I think it's important for those of us who have purchased new bags that are not a problem to also be heard. It's possible that more bags are OK than not. I really don't know but am just offering another point of view with a positive light.
I agree, so after testing my last purchases (R stamp) for the third time, i can say that they don't have any bad odor and the leather smell is so faint, almost no leather smell unlike some of my bags which still have that strong leather smell and when i put the bags under the sun i smell something like rubber/plastic but they don't smell like skunk at all.
 
I bought a togo kelly last month and it's been in the hot car baking in the sun and it's fine.

People are posting problem bags here but I think it's important for those of us who have purchased new bags that are not a problem to also be heard. It's possible that more bags are OK than not. I really don't know but am just offering another point of view with a positive light.

So happy to hear your kelly is perfect. I also purchased a togo kelly recently and it is just fine as well. :smile1:
 
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