Odd leather smell

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#226
Nico_79 said:
Yes, they said it normally takes 2-3 months, but I am thinking because etain is still current and common that there was one already in the works. I did give corporate a friendly reminder too, asking for an eta, never expected they would be sending my bag! So happy!! I hope your Jewel has a quick turn around time too.
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Well, "they" claim they have some sort of way to "test" these bags for smell... I do too... It's called a window with the SUN shining on the bag... but I digress... sooooo I hope they "tested" your new bag before they send her to you!!! I mean really. I'd die if I get a skunk-in-a-box for the second time also :laugh:
 
#227
Nico_79 said:
It was good news!! My new K is on it's way to me!! :yahoo: I really really hope this replacement doesn't stink, that will just be the death of me. :faint:
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Excellent news Nico!! Mine is etain too (although it has UV interior) so maybe that means I won't have to wait too long. Mine was shipped to Paris for evaluation about 2 weeks ago. I called my boutique today for an update and was told that "Paris" is usually slow to respond and they may not hear anything from them for another couple of weeks, but your news is encouraging.

May I ask how you went about giving corporate a friendly reminder?
 
#230
#235
Nico_79 said:
Nothing so far. I think it's in transit still. :-(
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Please give us an update after you receive it.

I still haven't heard anything regarding mine and whether or not Paris will replace it. I'm already worrying though that I'll be sent another stinky bag, or thin slouchy Togo (the Togo on my original was absolutely perfect), or the wrong color leather or hardware...

I hope your replacement is perfect! :smile1:
 
#236
swezfamily said:
Please give us an update after you receive it.

I still haven't heard anything regarding mine and whether or not Paris will replace it. I'm already worrying though that I'll be sent another stinky bag, or thin slouchy Togo (the Togo on my original was absolutely perfect), or the wrong color leather or hardware...

I hope your replacement is perfect! :smile1:
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Will do! I have the same fears about the replacement, going to cross my fingers and toes! :laugh:
 
#237
ssv003 said:
I just received a Ulysse mm from H.com in malachite Togo and it does smell a little. To me, it smells a little like skunk. It's not completely overpowering but it does smell nonetheless. I hope the smell will go away with time, because I love the color too much to return it.
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Nico_79 said:
My etain Kelly emits a strong skunk smell too sometimes. I think I will ask my SA about this as it's quite embarrassing to carry around. I'm so happy there was a thread on this, I thought I was nuts.
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Bond7Girl said:
Yes, skunk is a better way to describe it. Mine smells so strong, I can't live with it.

Still, I'm laughing at the idea of a skunk wandering around the Hermes warehouse!
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OMG!!! You all describe exactly what I noticed on my new Togo! I told my hubby that it reminds me of a skunk (almost onion-ish). I got her yesterday, so she has been sitting out and airing. I checked the H box and packaging but they smell fine.

I have held a Clemence (with Chevre leather lining) briefly and never noticed an odor like this.

I love my B but I have her sitting right next me and sometimes wonder if Pepe Le Pew is sitting here :laugh:

It was much stronger yesterday but since sitting around for a day, the smell has lightened up. I hope it doesn't return full force as weather warms up.
 
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#238
hrhsunshine said:
OMG!!! You all describe exactly what I noticed on my new Togo! I told my hubby that it reminds me of a skunk (almost onion-ish). I got her yesterday, so she has been sitting out and airing. I checked the H box and packaging but they smell fine.

I have held a Clemence (with Chevre leather lining) briefly and never noticed an odor like this.

I love my B but I have her sitting right next me and sometimes wonder if Pepe Le Pew is sitting here :laugh:

It was much stronger yesterday but since sitting around for a day, the smell has lightened up. I hope it doesn't return full force as weather warms up.
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Oh no...is this your new B that you got? I hate to tell you, but the smell does not disappear and will only get more intense in warm weather. You will need to bring this to your local H store and ask if they can replace this for you as it is the leather that is the culprit.

I also find it disheartening that someone sold this bag to you probably knowing it had an issue with the smell.
 
#239
Nico_79 said:
Oh no...is this your new B that you got? I hate to tell you, but the smell does not disappear and will only get more intense in warm weather. You will need to bring this to your local H store and ask if they can replace this for you as it is the leather that is the culprit.

I also find it disheartening that someone sold this bag to you probably knowing it had an issue with the smell.
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Really?
 
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#240
Nico_79 said:
Will do! I have the same fears about the replacement, going to cross my fingers and toes! :laugh:
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Any updates on yours, Nico?

Anyone else with updates?

My skunky little B is gone. Seller confirmed it indeed stinks and is refunding me. I guess I can call this a successful resolution. No more skunk, but no dream B.

Hoping for the keeper to show up sooner than later, but I am still completely floored that buyers of Hermes have to deal with this. It definitely left a sour taste in my mouth. Hermes buyers shouldn't have to worry about something like this.
 
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