Unsolicited, but to be honest, most of the sales people that are currently at Riverside don't know anything about the product and are not the nicest people. They lost one great associate in particular (a male) and although I like the manager there a lot, there is no other SAs that I particularly enjoy shopping from.
NY Spring 2010 Sale?
- Thread starter Cinderlala
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Unsolicited, but to be honest, most of the sales people that are currently at Riverside don't know anything about the product and are not the nicest people. They lost one great associate in particular (a male) and although I like the manager there a lot, there is no other SAs that I particularly enjoy shopping from.
Our party arrived later than the scheduled 12 noon. The lines were fairly short and there were two single lines, no more than 20-30 per line.
We were met by the Head of Security and their attention and service were beyond any of our expectations. Our friends came from DC to participate the event w/out the regulated wait to enter and to pay. The detail escorts were a pleasant surprise and low keyed. Enjoyed immensely.
For those who wanted the plume bag:
2 white epsom(one w/ red piping and one w/ green piping)
3 troika(sp?)
1 noisette
1 toile w/ brown barenia trim
many suedes
2 RH Box plume briefcase(softcase)
2 brown Box plune briefcase(softcase)
SLG and enamels were v organized but not too many brights available.
Everything else were the norm and stocked ..
RTW .. friend found the astrologie top and plume in RH fjord to compliment.
It didn't take too much convincing on my part^ ..
Many large bags of happiness.
We then arrived @ Demels @ the Plaza and purchased some edibles to bring back to DC, met w/ the proprietor who then gifted us more edibles and shared conversation of our love for H. She was wearing the touareg buckle and belt in gold, the same Lindy as the darling young Princess of M.
We were met by the Head of Security and their attention and service were beyond any of our expectations. Our friends came from DC to participate the event w/out the regulated wait to enter and to pay. The detail escorts were a pleasant surprise and low keyed. Enjoyed immensely.
For those who wanted the plume bag:
2 white epsom(one w/ red piping and one w/ green piping)
3 troika(sp?)
1 noisette
1 toile w/ brown barenia trim
many suedes
2 RH Box plume briefcase(softcase)
2 brown Box plune briefcase(softcase)
SLG and enamels were v organized but not too many brights available.
Everything else were the norm and stocked ..
RTW .. friend found the astrologie top and plume in RH fjord to compliment.
It didn't take too much convincing on my part^ ..
Many large bags of happiness.
We then arrived @ Demels @ the Plaza and purchased some edibles to bring back to DC, met w/ the proprietor who then gifted us more edibles and shared conversation of our love for H. She was wearing the touareg buckle and belt in gold, the same Lindy as the darling young Princess of M.
shans44, not to step on your Q to BBC, but I know she wouldn't mind. It's about presence and attitude ... not AN attitude, but your persona portraying confidence that you belong there. It's not about your clothes. I'm lucky to live in Manhattan, so I have choices, Wall Street and Bergdorf being my first two. My favorite people at Madison aren't always on the floor because they're supervisors. But this is not the thread to have this conversation.
I wasn't posing a question - I was merely telling BBC the fact she did not get good service at Riverside was likely NOT because how she might be dressed but rather could be because of the caliber of SAs at the store. I am honestly quite confused by your response to me.
Okay, I finally get a chance to report.
I was there the first day. I showed up at 7 sharp and counted 7 people in line before me. Guy No. 4 said he had been there since 6:40. After a few minutes, two ladies showed up, and I had the honour of informing them that they had made it into the Top Ten. Not long after that, four new people materialized at the very start of the line, and it turned out they had been sitting inside the building since 5 AM. Thus, the two ladies and myself were demoted from the Top Ten contestants. The line grew longer, but quite slowly. By 8 AM there were only maybe another 50 people there. Mysteriously, an additional person appeared in the Top Five, but nobody seemed to think she had not been there before. A petite lady with red hair was three people behind me and piped up when I asked if anyone was from TPF. Turned out it was restricter. I chatted with her for what must have been a good hour - restricter is a goldmine of information on Hermes, and generously shared her experiences of prior sales. To an Hermes newbie like me, she was a fantastic person to meet at just the right time. High five, restricter! I really enjoyed talking to you, and hope to meet you again at the next sale!
At a quarter to nine, a pregnant Japanese girl appeared at No. 8 in line, bearing two bottles of water, one for herself and one for a friend who had been waiting there since before 7 AM. This was a line-jumping trick I had not seen before: Ms Pregnant had shown up at the start, then gone home for a rest, and returned just prior to opening time, to take her old spot back. I protested with security and a rather ineffectual manager came to tell Ms Pregnant that what she did was not okay. She did not, however, make her leave the line. Meanwhile, our former No.4’s gorgeous model girlfriend showed up to join him in line. Their story was that she would shop and he would merely be there to pay. Once again, I was the enforcer of Line Rules, but this time successful – the girlfriend backed off, leaving her generous boyfriend with a list of what to get. Around that time, a polished middle-aged gentleman shows up and takes Spot No. 5 from a scruffy, tired-looking guy who had been holding it for him. The gentleman said he’d paid the man a couple of hundred to stand in line for him. Smart guy.
At 9 AM the doors opened, and the first 12 of us were allowed to walk/run/hop/skip up the stairs. I said to No.4 that I was sorry for being so hard on his girlfriend and that she was lovely, but Rulez is Rulez.
Once on the fourth floor (I was almost out of breath, embarrassingly!) we dropped off our coats and bags and got a number. I headed straight for the leather bags, oblivious of everything else. I had left two toddlers back in Boston, one of whom slightly sick, taken the train the night before, and barely been able to sleep from excitement at a friend’s house, with a single aim in mind: get a Paris Bombay 35 while they’re still out there. One look at the bags and it was obvious I wasn’t going to get a Paris Bombay 35. They had a few travel ones, maybe two, or three, but that wasn’t what I was after.
Now I took in the scene and was struck by gorgeousness all around, every single bag was completely covetable and I couldn’t focus. Then I decided to at least get the Plume a friend in California had requested. But which one to get, all those beautiful colours! I picked up about four and looked at each on my arm in the mirror and I might as well have been colourblind, they all looked equally perfect. Finally I decided on a gold in Fjord, and liked it so much, I picked up another just like it for myself. Somewhere in the process I saw the most gorgeous purple Plume go away, and it was restricter’s. It is her colour 100%, and she will turn heads wearing that.
There were so many beautiful bags, the Constances, the briefcases, the backpacks, the travel bags, I didn’t see a single one I couldn’t own in complete joy.
I was so ecstatic at my Plumes that, after they were put away for me, I just wandered through the rest of the goods, not really there any more. I saw the scarves, so many prints, and thought of the girls here at TPF who knew them all by heart and owned many of them.
I picked up a beautiful Terre d’Hermes gift set for $27 down from $105, and then a cute cow keychain to spruce up my Plume, and finally a lovely belt for myself, and I was done. The line to pay was short. I overheard a woman say to another: “You deserve it, you’ve got that new job now” and I had to chime in that I was telling myself the exact same thing, and we all laughed, because so many people there must have been justifying these crazy purchases to themselves in exactly the same way.
I’m so glad I had read here that you should check your receipt because I never would have otherwise, and sure enough, the prices hadn’t come out right for the Plumes. The girl cancelled the transaction but warned me the money would be held by the bank for up to five days. Then the next receipt turned out to have a mistake in it too, she had forgotten to take the discount off the belt. So once again the transaction was cancelled, but the $6K were going to be held for a few days. Finally, third time was the charm, everything was correct. I was out of there by 10:30 and quickly called my husband so he wouldn’t get a heart attack if he happened to log into the credit card account online as he would have seen three deductions of about $6K each in quick succession.
But those lovely briefcases and travel bags I had seen, I couldn’t let go of them. My husband deserved a beautiful briefcase, and I knew I could talk him into keeping it. And I deserved a perfect travel bag (there was a Paris Bombay left), it would be mine for life, I would never need another. My train was not leaving till 2 PM, I had nothing else to do, so off I went to the back of the line, which by now was snaking round the block, and started the wait all over again. I chatted with a few people and again, the two hours passed very quickly. Yes, two hours! This time they had people taking the elevator. Once upstairs, the coat check guys recognized me by my hat.
The space was very busy by now, and truly couldn’t hold any more people than they allowed inside. However, the atmosphere was cheerful and everyone seemed nice to each other. I didn’t see any hoarding though I admit I wasn’t interested in hoardable items. Unfortunately, my bags were all gone. All the briefcases I liked and the Paris Bombay was there, but being held for someone else. The saleslady even kindly looked for the person who had reserved it, to see if they still wanted it, and came back to tell me that unfortunately they did. So I didn’t buy more bags after all. I decided to pick up a scarf instead even though I thought I was over scarves, I had had a scarfy period in the early 2000s, but these were so nice and they were classics, I was sure I could get back into them. But the vast selection made it very difficult to pick one. Finally I said to myself I should focus on muted colours, because the look I’m into these days is more subtle, more Jill Sander-inspired, less in-your-face. I also wanted a contemporary, modern print, something geometric, maybe abstract even. And then I found my Mosaique au 24 in olives and greys, and it was just perfect. It even matched my new Plume and the new belt! So now I’m back on the scarf train!
The line to pay was huuuuge. The registers were working fine, there were maybe six of them and everyone was working hard to make the process as efficient as possible.
Still, it took a full hour before I was done.
I had missed my train an hour ago already. But I had my lovely scarf, and that was totally the cherry on this cake.
I am already gearing up for the next sale.
Finally I have something to save for that I will always love.
I was there the first day. I showed up at 7 sharp and counted 7 people in line before me. Guy No. 4 said he had been there since 6:40. After a few minutes, two ladies showed up, and I had the honour of informing them that they had made it into the Top Ten. Not long after that, four new people materialized at the very start of the line, and it turned out they had been sitting inside the building since 5 AM. Thus, the two ladies and myself were demoted from the Top Ten contestants. The line grew longer, but quite slowly. By 8 AM there were only maybe another 50 people there. Mysteriously, an additional person appeared in the Top Five, but nobody seemed to think she had not been there before. A petite lady with red hair was three people behind me and piped up when I asked if anyone was from TPF. Turned out it was restricter. I chatted with her for what must have been a good hour - restricter is a goldmine of information on Hermes, and generously shared her experiences of prior sales. To an Hermes newbie like me, she was a fantastic person to meet at just the right time. High five, restricter! I really enjoyed talking to you, and hope to meet you again at the next sale!
At a quarter to nine, a pregnant Japanese girl appeared at No. 8 in line, bearing two bottles of water, one for herself and one for a friend who had been waiting there since before 7 AM. This was a line-jumping trick I had not seen before: Ms Pregnant had shown up at the start, then gone home for a rest, and returned just prior to opening time, to take her old spot back. I protested with security and a rather ineffectual manager came to tell Ms Pregnant that what she did was not okay. She did not, however, make her leave the line. Meanwhile, our former No.4’s gorgeous model girlfriend showed up to join him in line. Their story was that she would shop and he would merely be there to pay. Once again, I was the enforcer of Line Rules, but this time successful – the girlfriend backed off, leaving her generous boyfriend with a list of what to get. Around that time, a polished middle-aged gentleman shows up and takes Spot No. 5 from a scruffy, tired-looking guy who had been holding it for him. The gentleman said he’d paid the man a couple of hundred to stand in line for him. Smart guy.
At 9 AM the doors opened, and the first 12 of us were allowed to walk/run/hop/skip up the stairs. I said to No.4 that I was sorry for being so hard on his girlfriend and that she was lovely, but Rulez is Rulez.
Once on the fourth floor (I was almost out of breath, embarrassingly!) we dropped off our coats and bags and got a number. I headed straight for the leather bags, oblivious of everything else. I had left two toddlers back in Boston, one of whom slightly sick, taken the train the night before, and barely been able to sleep from excitement at a friend’s house, with a single aim in mind: get a Paris Bombay 35 while they’re still out there. One look at the bags and it was obvious I wasn’t going to get a Paris Bombay 35. They had a few travel ones, maybe two, or three, but that wasn’t what I was after.
Now I took in the scene and was struck by gorgeousness all around, every single bag was completely covetable and I couldn’t focus. Then I decided to at least get the Plume a friend in California had requested. But which one to get, all those beautiful colours! I picked up about four and looked at each on my arm in the mirror and I might as well have been colourblind, they all looked equally perfect. Finally I decided on a gold in Fjord, and liked it so much, I picked up another just like it for myself. Somewhere in the process I saw the most gorgeous purple Plume go away, and it was restricter’s. It is her colour 100%, and she will turn heads wearing that.
There were so many beautiful bags, the Constances, the briefcases, the backpacks, the travel bags, I didn’t see a single one I couldn’t own in complete joy.
I was so ecstatic at my Plumes that, after they were put away for me, I just wandered through the rest of the goods, not really there any more. I saw the scarves, so many prints, and thought of the girls here at TPF who knew them all by heart and owned many of them.
I picked up a beautiful Terre d’Hermes gift set for $27 down from $105, and then a cute cow keychain to spruce up my Plume, and finally a lovely belt for myself, and I was done. The line to pay was short. I overheard a woman say to another: “You deserve it, you’ve got that new job now” and I had to chime in that I was telling myself the exact same thing, and we all laughed, because so many people there must have been justifying these crazy purchases to themselves in exactly the same way.
I’m so glad I had read here that you should check your receipt because I never would have otherwise, and sure enough, the prices hadn’t come out right for the Plumes. The girl cancelled the transaction but warned me the money would be held by the bank for up to five days. Then the next receipt turned out to have a mistake in it too, she had forgotten to take the discount off the belt. So once again the transaction was cancelled, but the $6K were going to be held for a few days. Finally, third time was the charm, everything was correct. I was out of there by 10:30 and quickly called my husband so he wouldn’t get a heart attack if he happened to log into the credit card account online as he would have seen three deductions of about $6K each in quick succession.
But those lovely briefcases and travel bags I had seen, I couldn’t let go of them. My husband deserved a beautiful briefcase, and I knew I could talk him into keeping it. And I deserved a perfect travel bag (there was a Paris Bombay left), it would be mine for life, I would never need another. My train was not leaving till 2 PM, I had nothing else to do, so off I went to the back of the line, which by now was snaking round the block, and started the wait all over again. I chatted with a few people and again, the two hours passed very quickly. Yes, two hours! This time they had people taking the elevator. Once upstairs, the coat check guys recognized me by my hat.
The space was very busy by now, and truly couldn’t hold any more people than they allowed inside. However, the atmosphere was cheerful and everyone seemed nice to each other. I didn’t see any hoarding though I admit I wasn’t interested in hoardable items. Unfortunately, my bags were all gone. All the briefcases I liked and the Paris Bombay was there, but being held for someone else. The saleslady even kindly looked for the person who had reserved it, to see if they still wanted it, and came back to tell me that unfortunately they did. So I didn’t buy more bags after all. I decided to pick up a scarf instead even though I thought I was over scarves, I had had a scarfy period in the early 2000s, but these were so nice and they were classics, I was sure I could get back into them. But the vast selection made it very difficult to pick one. Finally I said to myself I should focus on muted colours, because the look I’m into these days is more subtle, more Jill Sander-inspired, less in-your-face. I also wanted a contemporary, modern print, something geometric, maybe abstract even. And then I found my Mosaique au 24 in olives and greys, and it was just perfect. It even matched my new Plume and the new belt! So now I’m back on the scarf train!
The line to pay was huuuuge. The registers were working fine, there were maybe six of them and everyone was working hard to make the process as efficient as possible.
Still, it took a full hour before I was done.
I had missed my train an hour ago already. But I had my lovely scarf, and that was totally the cherry on this cake.
I am already gearing up for the next sale.
Finally I have something to save for that I will always love.
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For those curious how the sale merchandise is marked so it wouldn't be returned to the store, there's a gold "S" stamped in a discrete spot:
well, one of the many bags of happiness was mine, the smaller one
.. had three large ones from the previous day .. I always tell myself, just to look and don't buy .. but it never works .. useless .. pointless .. then DH says 'gotta spend money to save money' .. I'm not the type not to follow directions^ .. So, charge it! .. hugs for you^
.. had three large ones from the previous day .. I always tell myself, just to look and don't buy .. but it never works .. useless .. pointless .. then DH says 'gotta spend money to save money' .. I'm not the type not to follow directions^ .. So, charge it! .. hugs for you^
Well sweets, one of the many bags of happiness was mine, the smaller one .. had three large ones from the previous day .. I always tell myself, just to look and don't buy .. but it never works .. useless .. pointless .. then DH says 'gotta spend money to save money' .. I'm not the type not to follow directions^ .. So, charge it! .. hugs for you^
.. had three large ones from the previous day .. I always tell myself, just to look and don't buy .. but it never works .. useless .. pointless .. then DH says 'gotta spend money to save money' .. I'm not the type not to follow directions^ .. So, charge it! .. hugs for you^