Okay! This price matching situation has gotten really frustrating. Apparently, they've updated their price matching policy recently. I just tried to price match an item on Dillards.com because they are having a sale. I have price matched with them in the past. I copied our chat conversation for you all. See below:
Tashauna G. Thank you.
I'm truly sorry to inform you that we do not price match with Dillards.com
Christianna Since when? I've price matched with them in the past. ???
This is my second price match that's been declined.
Tashauna G. I'm truly sorry but we do not match with Dillards because they are not one of our designated retailers. The changes have been made recently.
Christianna Okay. How can I get a list of designated retailers. ??? Did y'all even inform your customers?
Tashauna G. We price match with -
Amazon (shipped & sold by
Amazon)
- Zappos
- Macy’s
- Bloomingdale’s
- Saks Fifth Avenue
- Neiman Marcus
-
ShopBop
- Net-A-Porter
- Vendor brand website (e.g. katespade.com, nike.com, freepeople.com, etc.)