I bought a bag (legacy teal shoulder) from "medicalschool05" and paid immediately by CC and fhis was on Sept 15 - Monday.
Per her payment rules, she ships 5-7 days after payment and only ships out on Tues, Wed, and Thurs via Federal Express with signature. I really have no problem with all that. I have a confirmed address, but it's a P.O. Box. I thought she would contact me for a physical address, but as yet, not a word from her.
Well it's been 15 days and I have sent 2 emails - 1 a couple of days ago and then today, just for follow up to see when I might receive my bag as I was excited to get. No response at all. So I sent another one tonight, as I am getting a little irritated and I asked her that if she wasn't going to send the bag to me, to please let me know.
I am concerned that if I wait to long, I will not be to file a claim, any suggestions?
She has 100% feedback and Toolhaus has nothing that would indicate this behavior. I don't want to be hostile or nasty, but I think this is excessive and uncalled for.
Any help and suggestions would be appreciated.
Thank you in advance
Per her payment rules, she ships 5-7 days after payment and only ships out on Tues, Wed, and Thurs via Federal Express with signature. I really have no problem with all that. I have a confirmed address, but it's a P.O. Box. I thought she would contact me for a physical address, but as yet, not a word from her.
Well it's been 15 days and I have sent 2 emails - 1 a couple of days ago and then today, just for follow up to see when I might receive my bag as I was excited to get. No response at all. So I sent another one tonight, as I am getting a little irritated and I asked her that if she wasn't going to send the bag to me, to please let me know.
I am concerned that if I wait to long, I will not be to file a claim, any suggestions?
She has 100% feedback and Toolhaus has nothing that would indicate this behavior. I don't want to be hostile or nasty, but I think this is excessive and uncalled for.
Any help and suggestions would be appreciated.
Thank you in advance