The 5 year warranty is stupid. My bags that old and even older still look pristine. Nothing typically happens to the bag that early to warrant a repair. I appreciate Hermes' lifetime service so much more.
No more authenticity cards?
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It is really strange they offer spa for only black bag, looks like they dont even keep left over paint for colors every season
Agree, not a fan of the weird black bag only thing nor the 5 year warranty. It's tacky, car dealership-like and not what should be reflective of a luxury brand!
I totally agree it is tacky. Also you have to scan a code to register your bag? That’s like when you get a new vacuum and they say “register this product online for some BS warranty.” Honestly I think this speaks volumes about their POV on customer service- its no wonder so many people have horrible experiences in the boutiques.
Lately every time i see a classic flap, i see crooked alignment, specks of black dots , some scratch, white dots on dark bags etc, and not one bag is perfect !
Am not being picky but these defects are right in front of my eyes!
I love Chanel classic flaps but recently losing interest because of their terrible quality !
I just purchased my medium beige in Canada and the SA told me that after I made the purchase. Was worried at the beginning. After she explained to me, I'm ok with the new system. Will get used to it. That way, we won't worry about losing the card or the sticker peels...
The new plates has a new serial number on it. It's a combination of letter and numbers
Do you know if the plate is scannable !? From previous posts i see Chanel is providing a seperate barcode to scan at register !???
So it is useless then ! Can be easily faked? What is the point of replacing authenticity card with authenticity plate !?
Couldn't resellers like Fashionphile partner with Chanel so they would have the ability to authenticate using this new system, too? Chanel already partners with Farfetch.
Is there something special you have to do in this new system like "register" your purchases, in the past like we all know it ,
I just have the chanel bag with the authenticity card, and I personally just leave this card in the zip compartment. thx.
It sounds like Fashionphile is hopeful that will happen. I'm sure Fashionphile will find some way to read the chips - LV and Chanel released bags with chips within a few days of each other, so industry secrets get shared all the time. They'll figure out a way to read it. I think Cartier also uses some fancy tech and Fashionphile knows how to read that since they partner with GIA.
There is a serial number on the metal plate. A combination of letters and numbers. Was told the stickers can peel and people can misplace the card. I'm actually okay with the metal plate.