Hi everyone, I am
new to this community but it feels great to be here.
Now to the topic: I recently bought a Small Boy Bag from Vienna store and here’s how the procedure goes in EU. You will see how the authentication becomes 100%.
1. At checkout you have to scan a QR-code tied to that particular purchase with all the details.
2. You have to scan the barcode with your smartphone and fill-in a form for registering your bag. If it is a gift, you can add another person’s details.
3. The invoice comes to your email account a few minutes later.
4. Next day you will be sent an email by Chanel with a specific link to your bag in the Chanel&Moi Club.
5. No personal data is shared at the Chanel&Moi website, you can only find details about the bag.
6. The link can be shared by you with anyone you want to. So when you’re about to buy a pre-loved Chanel with metal plate, you have to ask for this link.
7. Tags may be scannable but my SA told me they need it themselves so don’t give to the buyer any more.
I think anyone can go to a Chanel store within 5 years for warranty; Why couldn’t I ask my husband or mother to help me, right?
But this only works for bags. Chanel doesn’t register your SLGs to the system, you only get a digital invoice (but no card) which is harder to loose.
