Thanks ! Is the number on the chip the authenticity code and does it matches the one on receipt,
No more authenticity cards?
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I still need to know more about this but from what I see I'm not mad at it. If the 5 year warranty is tied to the person who buys the bag, the bag will loose value by not having a warranty after a sale. I believe this along with travel becoming easier in the coming months could hurt the resale market.
And if a regular person chooses to sell their bag they can choose if they want to do this with no warranty for the new owner (might reflect on the price or might not) or do it after 5 years when it doesn't make a difference.
And if a regular person chooses to sell their bag they can choose if they want to do this with no warranty for the new owner (might reflect on the price or might not) or do it after 5 years when it doesn't make a difference.
Even at the moment the 2 year warranty is tied to the purchase right !? Owner can claim warranty by presenting the purchase receipt ( even if the bag was bought pre loved)
so it is 5 years instead of 2 years what other difference do you see !??
Correct me if I'm wrong but I believe now the warranty is simply tied to proof of purchase, regardless of who purchased the bag. If the new warranty was tied to the person who buys the bag it would make a big difference.
If the person buying the bag sells it (regardless if 1 day or 3 years after purchase) the warranty dies.
Yeah agreed ! This will be the case if the warranty is against the customer who purchased
instead against the receipt!
Up until now you take a pre owned bag with receipt under a different name they still used to take it under warranty!
not sure if this will change with new system
Forgive my ignorance but will the new person now have access to my information if they happen to take the bag for repair or something. Not that I plan to resell or anything but just want to know. Thanks
here is a post from Chanel FB group. this is how the information will be upon scanning APP/ NO Customer information.
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Thank you for sharing!
I wonder why are they only talking specifically about "black iconic leather bags" - am I reading into that too much or does it seem like they are only offering the spa service on black colored leather bags?
so for colored bags will warranty cover only loose stitching, hardware replacement? no color touch ups ? Strange !!
also not sure if warranty will be valid in case of change of ownership within 5 years!
Thank you for sharing this. Very helpful information.
Ok more update looks like above pics are not upon scanning the chip but Chanel will provide a barcode to scan and register product online for warranty ::
(Like how electronics companies do - for claiming warranty, you got to register to be eligible for warranty)
(Like how electronics companies do - for claiming warranty, you got to register to be eligible for warranty)
This whole system sounds like when you bring your car in to the dealership and they scan your vin# to see if you’re still under warranty lol. But why only apply to “black iconic bags” 
i think the 5 year warranty is for all bags but exclusive spa service for black bags .. no idea why though.This whole system sounds like when you bring your car in to the dealership and they scan your vin# to see if you’re still under warranty lol. But why only apply to “black iconic bags”
