No more authenticity cards?

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#241
katlina said:
I finally had the chance to check out the plates as well in store and have the lovely store manager explain them to me. Here is what she said and I would like to share:

  1. The plates are not microchips it’s just a metal plate that is plated with real gold and a a serial number that is a combination of letters and numbers.

  2. The sticker on top is just protective you can remove it.

  3. not only do they now use these plates because people keep misplacing the cards or losing the stickers or to combat counterfeits it is also because people handle the items ****ty in store:
  4. When people try out bags they somehow misplace cards, rip out the stickers (by accident or on purpose) or the cards get mixed up if clients try numerous items. the administration work to keep the cards and bags in order is massive - I have seen how some clients try on INSANE amount of items....

  6. The warranty is extended when you register for the new Chanel et moi club and is FOR ALL BAGS.

  7. the new serial numbers are now listed on receipts as well!

mind blown.
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Thank you! This is very helpful
 
#242
I just bought a boy bag from the boutique in Vancouver and I don't see the plate's serial number on the receipt and was never asked to register or scan some QR code.... is this normal for anyone who recently purchased from the boutique in Canada?
 
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#244
HOw does this all work if I buy the bag preloved (and it has the chip)? Is the warranty still valid because it is attached to the specific bag? or, more concerning- is the purchase of this bag registered to the previous owner/ the person that bought the bag from the boutique originally? I am more concerned with the later- that the ownership of the bag is attached to the original purchaser!!!???
 
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#247
Lookelou said:
HOw does this all work if I buy the bag preloved (and it has the chip)? Is the warranty still valid because it is attached to the specific bag? or, more concerning- is the purchase of this bag registered to the previous owner/ the person that bought the bag from the boutique originally? I am more concerned with the later- that the ownership of the bag is attached to the original purchaser!!!???
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Yes agreed! Am scared Chanel will eventually say “warranty only for original owners” - their new way is cutting off resellers and if they say warranty only for original owners then people will buy less pre loved (with chip) !

just my opinion!
 
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#249
I just bought a 21A CCH off FP so it has this metal plate (threw me for a loop)... I'll find out tomorrow if original receipt is included but if it's not - should I just go up to an SA and ask them to check if original owner initiated a 'change of ownership' or perhaps never registered in the first place? would they turn me away.

I guess I care more about confirming authenticity than about 5 year warranty :hrmm:
 
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#250
sweetandspoiled said:
I just bought a 21A CCH off FP so it has this metal plate (threw me for a loop)... I'll find out tomorrow if original receipt is included but if it's not - should I just go up to an SA and ask them to check if original owner initiated a 'change of ownership' or perhaps never registered in the first place? would they turn me away.

I guess I care more about confirming authenticity than about 5 year warranty :hrmm:
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Please keep us posted how you go with your SA
 
#251
umamanikam said:
I bought a new bag few weeks back and I had to put my details in the Chanel et moi club .There they have a code that is generated .If it's real ,I enter my details and the code with bag ,leather and all details of bag comes up .when buying the seller should be able to give the details I assume ,that way you know the bag is real ,plus I guess the store will have it as well .
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Can you share the website for the Chanel et moi club? I purchased a Classic Flap with the metal plate in June and I was never asked to register.
 
#254
Hello lovelies, quick question about the authenticity card situation. I visited the boutique for a jumbo today and it still had an authenticity card instead of a metal plate. That’s all good but the code on the authenticity card was 25XXXXXX, which refers to 2018??? Does the jumbos go by a different date code system or is this boutique bag actually 2 years old :confused1:
 
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#255
luvHermes2 said:
Hello lovelies, quick question about the authenticity card situation. I visited the boutique for a jumbo today and it still had an authenticity card instead of a metal plate. That’s all good but the code on the authenticity card was 25XXXXXX, which refers to 2018??? Does the jumbos go by a different date code system or is this boutique bag actually 2 years old :confused1:
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Bag is actually 2 years old :(
 
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