I've finally got around to getting the MJ Sullivan I've wanted for a while, and I adored it - until I saw the weird chain that it came with. One side looks like it was threaded through the wrong way, so that when you pull up a chain to wear the bag cross body, the other leather part doesn't lie flat as there's always a knot.
My bag:
I've contacted customer service who created a return label for the bag to be exchanged, but their stock photo also shows a twisted chain. Is it supposed to be like this?
Stock photo:
Another photo of what looks like a twisted chain Sullivan:
But this one looks like how it should be:
My bag:
I've contacted customer service who created a return label for the bag to be exchanged, but their stock photo also shows a twisted chain. Is it supposed to be like this?
Stock photo:
Another photo of what looks like a twisted chain Sullivan:
But this one looks like how it should be: