My Love bracelet broke!!!

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  1. Honestly, I have worked in the fine jewelry business for over 10 years and I witnessed over and over again customers going to the small jewelers in downtown LA and NY because they were fed up of the big sharks. That love ring is worth probably 200 300 dollars if you ask a gold smith to make it in Los Angeles ... and the craftsmanship will be better. I personally think the mark up on those bracelets is absurd and they should at least .... at least... provide the customer service to make their clients feel special.