my always rejected kelly and birkin shopping! experience

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That's the thing with typing and reading - sometimes messages get interpreted wrongly. Next time I'll make sure I'll put a big fat smiley instead of medium sized one. haha...

By the way, back to topic - do they only reject you as in selling a Birkin bag (in any leather/colour)? Or do you think they might also reject you to be put under waiting list?
 
Ready to wear cannot be returned for obvious reasons, and most stores do not take things back. Especially in Asia, and certainly not in exchange for a birkin.

DJMM, please don't advise other members to play tricks with Hermes... The returns policy are for loyal customers who decided against a purchase, if people start abusing this, Hermes will stop it altogether. Taking things back is at the full discretion of the Hermes store....

i am not sure if this is true... can someone confirm this? i haven't had any problem to return items for store credit. there is also no limitation on what you can apply the store credit, as far as i am concerned.

also, i think Hermes would know more than anyone about the tricks a customer can play on returns and such, and they would have taken precautions against them. so worrying on behalf of Hermes should be the least of our worries! :p
 
That's the thing with typing and reading - sometimes messages get interpreted wrongly. Next time I'll make sure I'll put a big fat smiley instead of medium sized one. haha...

By the way, back to topic - do they only reject you as in selling a Birkin bag (in any leather/colour)? Or do you think they might also reject you to be put under waiting list?

Hi, not sure what you mean about reject. I honestly believe that all Hermes stores would love to sell you a birkin, but they are limited in the numbers they get in. So, being human, they will sell the bags to people they like. This can be to people who buys loads of other stuff, or people they just take a shine to because they are nice and polite.

Everything they do is at the discretion of the store manager. There us no hard and fast rule. Some people wait and wait, others get a call every time a new bag comes in. At the end if the day, it's down to your spending levels. The more you spend, the better you are treated.
 
Hi, not sure what you mean about reject. I honestly believe that all Hermes stores would love to sell you a birkin, but they are limited in the numbers they get in. So, being human, they will sell the bags to people they like. This can be to people who buys loads of other stuff, or people they just take a shine to because they are nice and polite.

Everything they do is at the discretion of the store manager. There us no hard and fast rule. Some people wait and wait, others get a call every time a new bag comes in. At the end if the day, it's down to your spending levels. The more you spend, the better you are treated.

It's not me personally but I was just curious to specific experience that the OP has. My question was directed to the OP about her rejection, not a general question about me worrying of being rejected.
Don't worry - I don't need any tips in how to carry myself when I shop at Birkin. :smile1:
But I for one think that you really don't need to spend a lot of money to buy a Birkin. But you have to at least be nice (as long as the SA is nice - if they're rude unprovoked, I could turn into a man-*****) and also serious about buying (not a time waster).
I honestly just bought a few scarves here and there and when I inquired about the Birkin a few weeks ago, I was instantly told that they had 2 in stock available if I wanted them (and no, I didn't have to buy the dang playcard! haha...) I didn't get it because at that time I haven't decided whether I wanted it or not (but those two were not the ones I'm after now anyway...)

But then again as you said, it all depends on the SA/store manager themselves too as you said. Some SA has more sense in real customer service that others.
 
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The other time when I was at FSH,I purchased my bracelet and belt.They asked me if I have any other things that I would like to have.I asked about birkin but the SA told me that I have to check with the bag department.Is that true?
 
Bag department = I have to go to the bag area to check with the SA working there.
Because the SA working at the different department do not know if there's birkin available.I hope they are not being unhelpful. :thinkin::crybaby:
 
next time should write things clearly.. even though i know what u meant :angel:

the stores didn't reject me if i want to purchase other things and happily assisted me. but when it comes to kellys and birkins, they immediately gave me the cold shoulder and started being rude and said NO!
i tried to put my name on the waiting list and was told that the wait list is closed and will be opened in september. if i want to be in the wait list, i have to come back again to europe

purchasing lots of stuff also doesn't guarantee that they will give you a birkin though. i know someone who already purchased few bolides, lindys, evelyn, wallet and still no birkin or kelly was offered and got rejected too when she asked.

i was in rome store this past monday and the manager said no when i asked for a birkin (the SA was kind enough to ask him) and i already bought twillys, kelly lakis, and a tie.



It's not me personally but I was just curious to specific experience that the OP has. My question was directed to the OP about her rejection, not a general question about me worrying of being rejected.
Don't worry - I don't need any tips in how to carry myself when I shop at Birkin. :smile1:
But I for one think that you really don't need to spend a lot of money to buy a Birkin. But you have to at least be nice (as long as the SA is nice - if they're rude unprovoked, I could turn into a man-*****) and also serious about buying (not a time waster).
I honestly just bought a few scarves here and there and when I inquired about the Birkin a few weeks ago, I was instantly told that they had 2 in stock available if I wanted them (and no, I didn't have to buy the dang playcard! haha...) I didn't get it because at that time I haven't decided whether I wanted it or not (but those two were not the ones I'm after now anyway...)

But then again as you said, it all depends on the SA/store manager themselves too as you said. Some SA has more sense in real customer service that others.
 
forgot to mention..a bearn ostrich wallet too

nervousgirl the store at FSH has different departments with different SA i think. when i was there the first time, the guard was nice enough to take me to the bag department (i didn't know where to go since the store is big)
 
If I might also suggest, next time also try to go to a small Hermes boutique and especially not the one around the tourist spot. Bigger shop = more orders from customers. Try smaller shops and not busy ones, sometimes they are much more pleasant to deal with (and they might have a Birkin or two available straight away too if you're not fussy with choices)
 
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