Metal edge chèvre

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that's not good at all!!! :sad:
maybe you can ask them for a discount as for a faulty item?
EDIT

P.S. are you sure they replaced the bag and didn't just send you back the very same bag you received initially??????

It’s a different one as the I found some defect on the strap as well for this one.

I guess that they won’t give me discount as last time, they just asked me to glue the leather on the plate without mentioning any discount.
 
It’s a different one as the I found some defect on the strap as well for this one.

I guess that they won’t give me discount as last time, they just asked me to glue the leather on the plate without mentioning any discount.
very annoying and putting off :( i'm so sorry for you
by overpromising and underdelivering soon R***z will lose many of their clients....
 
i would have returned it if i were you, to be honest.... market is full of new and flawless bags, you can find your perfect one!
You are right!
I went to three stores today which sell different branded bags in Hong Kong. None of them have gris acier.
I am glad that the hip is perfect. The leather of the front pocket is very intact.
20170126_114434.jpg
For the regular city, I will reconsider whether to return & refund.
Thanks again for care:heart:
 
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It makes me extreme scared to buy Balenciaga from individual sellers on auction websites, e.g., ebay:sick: as an established online shop can sell defect items twice to me.
as my personal experience shows, individual Sellers are doing better job on taking photos and giving full description of the flaws (if any) because they have personal motivation to sell the item while the online shops don't really care.
it's cost effective and in most cases a pleasant experience to deal with real people rather than someone name/faceless behind the platform
you can always ask to help with authentication in our forum, in case if you find something on eB@y
good luck! :smile:
 
as my personal experience shows, individual Sellers are doing better job on taking photos and giving full description of the flaws (if any) because they have personal motivation to sell the item while the online shops don't really care.
it's cost effective and in most cases a pleasant experience to deal with real people rather than someone name/faceless behind the platform
you can always ask to help with authentication in our forum, in case if you find something on eB@y
good luck! :smile:
Thank you, dear:heart:
I learn more about Balenciaga here. I think that it would not be the last time I buy Balenciaga cos it’s amazing :amuse:
 
You are right!
I went to three stores today which sell different branded bags in Hong Kong. None of them have gris acier.
I am glad that the hip is perfect. The leather of the front pocket is very intact.
View attachment 3586003
For the regular city, I will reconsider whether to return & refund.
Thanks again for care:heart:

I spent the whole Chinese new year thinking about the metal plate problem and i've decided to return mine (the beige latte ME city) also... I might just settle for a regular city since they are lighter and won't have the plate leather problem. Hope you managed to solve the issue. Would recommend you to wait out for the colour combi that you like
 
I spent the whole Chinese new year thinking about the metal plate problem and i've decided to return mine (the beige latte ME city) also... I might just settle for a regular city since they are lighter and won't have the plate leather problem. Hope you managed to solve the issue. Would recommend you to wait out for the colour combi that you like
I am glad that you returned the one which you were not satisfied with.
Hope that you will get a perfect one soon :hbeat:
 
Guys help!

Should I get Marron Ebene or Noir? Both are in silver hardware. Also attached the details. They look so similar in these pics but never seen the Marron Ebene in real life.

Thanksss
 

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