Maintaining an H relationship

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Please focus on the title of this thread rather than each other, TY

If you find it very hard to ignore certain people, please feel free in adding them to your 'Ignore' list.

For advice on how to obtain a B/K/C please go to the reading room in the Reading Room The Newbie's HOW DO I GET A BIRKIN (or other bag) Reading Room

For advice on how to shop at your local store please do a search in Hermes Shopping sub-forum and look for your store/region/country.
 
Personally I would switch to the closer SA. If you plan on being a long term client, this would make things a lot simpler and more convenient for you. Have you spoken with SA "B" regarding your desire for a B/K? Having that conversation might make your decision clearer. Obviously if he says it's super difficult to get a B/K, then that will influence your decision.
Also I would not feel guilty for leaving SA "A" because she got you your Kelly...ultimately you did shop with her, and you were rewarded. Plus, I think SA's are understanding when clients switch SA's - especially super busy ones like SA "A".
Hope this helps. Good luck!

Thank you for your word it makes me feel better if I decide to leave my SA A, so far I only made one purchase with SA B, so I havent brought up anything about a bag I want, but I did let him know I have been a loyal hermes customer at the other h boutique for a long time and surprisedly he knows my SA A. [emoji28]
 
Hi dear, I went through the same dilemma as you about 1.5 years ago. There are a few H stores where I'm live. One day, I mustered up the courage to walk into one to try and start a relationship. Met an SA so I started to purchase things that I wanted in hope to be offered a bag. After spending about $15k, I asked casually about a red B30, of which the reply was 'oh I need my SM's approval first, but you may need to spend a bit more.' I was so put off by that statement that I decided not to shop there anymore. I could forgo the $$ that I had already spent because I felt like I was begging for a bag. I must add- she never give me her email or personal contact. I always had to call up the store to look for her. After I stop shopping there for about 4 months, I received a call from that SA, offering me a red B30. Of course, I was elated and rushed down to the store to take a look. However, the bag was brought out to me in a dust bag- no box, no tearing off of cellophane wrap in front of me etc.. I was quite disappointed when I saw that as I felt this bag was offered to me only after somebody else rejected it. But I still took it because I love the colour. I did think about shopping with her again because of the bag offer but DH stop me. Beginning of last year, I decided to try again at another store, and met my current SA who is so sweet, so patient, really honest and never once pressured me to buy anything to qualify for a bag. When we met for the first time, we automatically clicked. We chatted for over an hour in the store, and eventhough I only bought 1 clic H, my SA gave me his personal contact number. So I made up my mind to stick with him. And it was a great decision. I don't feel pressured to reach a sales quota but I do reach it to help him out because they are paid commission. He will automatically ask me every 6 months what bag is on my list, he will do his best to locate items for me, like shoes, bracelets, scarfs, twillys etc.... He will also say something if he finds that item does not suit me, which I really appreciate. Or he will tell me to hold back on certain purchases first, because new stocks will be coming. I truly truly appreciate that. When he offered me my 2nd B30, it came in a box, cellophane wrapped, fresh off the delivery truck. It was a magical experience to watch him tear it off and open the box. I'm a sucker for things like that. My advice- stick with the SA who is not pushy and whom you are most comfortable with. When both of you have chemistry, your SA will do their best to help you. H goods are very expensive, we are the customers, we shouldn't ever be made to feel like we need to beg for a bag.

Thank you for your time sharing your story to me, I think you definitely made the right decision leaving your first SA. I understand the feeling and how disappointed on what they said when you ask for a bag. My I ask how long it takes for your New SA offer you the 2nd B and how much you spend? Do you always spend about the same amount every semester for a bag offer?
 
Hi dear, I went through the same dilemma as you about 1.5 years ago. There are a few H stores where I'm live. One day, I mustered up the courage to walk into one to try and start a relationship. Met an SA so I started to purchase things that I wanted in hope to be offered a bag. After spending about $15k, I asked casually about a red B30, of which the reply was 'oh I need my SM's approval first, but you may need to spend a bit more.' I was so put off by that statement that I decided not to shop there anymore. I could forgo the $$ that I had already spent because I felt like I was begging for a bag. I must add- she never give me her email or personal contact. I always had to call up the store to look for her. After I stop shopping there for about 4 months, I received a call from that SA, offering me a red B30. Of course, I was elated and rushed down to the store to take a look. However, the bag was brought out to me in a dust bag- no box, no tearing off of cellophane wrap in front of me etc.. I was quite disappointed when I saw that as I felt this bag was offered to me only after somebody else rejected it. But I still took it because I love the colour. I did think about shopping with her again because of the bag offer but DH stop me. Beginning of last year, I decided to try again at another store, and met my current SA who is so sweet, so patient, really honest and never once pressured me to buy anything to qualify for a bag. When we met for the first time, we automatically clicked. We chatted for over an hour in the store, and eventhough I only bought 1 clic H, my SA gave me his personal contact number. So I made up my mind to stick with him. And it was a great decision. I don't feel pressured to reach a sales quota but I do reach it to help him out because they are paid commission. He will automatically ask me every 6 months what bag is on my list, he will do his best to locate items for me, like shoes, bracelets, scarfs, twillys etc.... He will also say something if he finds that item does not suit me, which I really appreciate. Or he will tell me to hold back on certain purchases first, because new stocks will be coming. I truly truly appreciate that. When he offered me my 2nd B30, it came in a box, cellophane wrapped, fresh off the delivery truck. It was a magical experience to watch him tear it off and open the box. I'm a sucker for things like that. My advice- stick with the SA who is not pushy and whom you are most comfortable with. When both of you have chemistry, your SA will do their best to help you. H goods are very expensive, we are the customers, we shouldn't ever be made to feel like we need to beg for a bag.

this is great, useful advice, although it was such a bummer to spend 15k with an SA who turned up to be a dud.
 
Thank you for your time sharing your story to me, I think you definitely made the right decision leaving your first SA. I understand the feeling and how disappointed on what they said when you ask for a bag. My I ask how long it takes for your New SA offer you the 2nd B and how much you spend? Do you always spend about the same amount every semester for a bag offer?

@kadyooo The 2nd B offer came in at approximately 6 months, I started shopping with him in Jan, got offered in June. I averagely spend about $10k on non leather goods every semester before I get a bag offer.
 
Hi everyone, I went in to my local store yesterday to look for my SA and to get a few items. When I arrive my SA was busy helping another client and so she asked if her colleague could help me instead? I am a little confused on the situation. She is really nice and asked me via email to contact her for any future requests I have. So just wondering if she is just passing me to a colleague so that I don't have to wait (although I told her I don't mind waiting before) or any other reason?
 
I noticed that my SA used a ipad on first day we met to note things but since then she stopped using it with me. Maybe because i send my wishlist requests in email now before i am due for a visit each month . Interesting!
It's the same with me. My SA put down my preferences in the iPad initially, not anymore. But I haven't updated anything so I guess should be okay? I also did try to ask her email address but she said she doesn't use it often and preferred me to call her :hrmm: is that normal? Anyway I love her, she's so helpful and honest, never pushy.
 
It's the same with me. My SA put down my preferences in the iPad initially, not anymore. But I haven't updated anything so I guess should be okay? I also did try to ask her email address but she said she doesn't use it often and preferred me to call her :hrmm: is that normal? Anyway I love her, she's so helpful and honest, never pushy.
Some SA prefer to be all memory based too. alot of SA actually prefer call or drop in to update wishlist. I email because I always have a list of what i am looking to buy then i call or she calls to let me know what they have. All of your situation seems just fine! [emoji108]
 
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I've spent over $13k in the past 8 months or so and have not been offered a B, K or a C (yet). I recently emailed my SA my wish list (after my SA said it was ok for me to) and never got a response or acknowledgement of my email. I keep hoping my SA is keeping an eye out for the perfect offer for me, but I can't help but wonder if I'm being strung along and when I should be thinking about switching to a different SA. And, I don't even want to think about how awkward that would be if I happen to run into my current SA if I do switch.

I really love the brand and have purchased a variety of things that I truly love and use every single day. But it's frustrating to know there are no rules and that there's a chance I may never be offered a B, K or C.
 
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I've spent over $13k in the past 8 months or so and have not been offered a B, K or a C (yet). I recently emailed my SA my wish list (after my SA said it was ok for me to) and never got a response or acknowledgement of my email. I keep hoping my SA is keeping an eye out for the perfect offer for me, but I can't help but wonder if I'm being strung along and when I should be thinking about switching to a different SA. And, I don't even want to think about how awkward that would be if I happen to run into my current SA if I do switch.

I really love the brand and have purchased a variety of things that I truly love and use every single day. But it's frustrating to know there are no rules and that there's a chance I may never be offered a B, K or C.

I agree, and I feel bummed out for you with your current situation. My first dalliance into Hermes was in 2008, after I bought a few belt kits. A B was always on my wishlist, even back then and I was promised the elusive "waitlist" at my local store. Flash forward a couple years and several purchases later (including a few smaller items and an Evelyne PM), and I kept getting the waitlist talk from the store. I got so fed up that I swore off H completely for a few years and finished my Chanel collection. Finally, in 2015, I stumbled on the sweetest SA on a work trip and was offered my first B with no prior purchase history at that store. Dreams DO happen, and my first B has the most magical story attached to it! Don't give up, but at this point, I'd be firm with your SA about your wishlist items or find someone new to make your dreams come true. I'm forever loyal to my SA now, and have no intentions on shopping with the 4-5 local stores in my area.
 
I agree, and I feel bummed out for you with your current situation. My first dalliance into Hermes was in 2008, after I bought a few belt kits. A B was always on my wishlist, even back then and I was promised the elusive "waitlist" at my local store. Flash forward a couple years and several purchases later (including a few smaller items and an Evelyne PM), and I kept getting the waitlist talk from the store. I got so fed up that I swore off H completely for a few years and finished my Chanel collection. Finally, in 2015, I stumbled on the sweetest SA on a work trip and was offered my first B with no prior purchase history at that store. Dreams DO happen, and my first B has the most magical story attached to it! Don't give up, but at this point, I'd be firm with your SA about your wishlist items or find someone new to make your dreams come true. I'm forever loyal to my SA now, and have no intentions on shopping with the 4-5 local stores in my area.

Thank you for your response [emoji7] I refuse to let one person ruin my experience with H. I'm not going to hold my breath for that ever elusive offer, but I also won't feel bad if I happen to come across a really helpful SA. There's hope for me yet!
 
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