Maintaining an H relationship

[papertiger]

Please focus on the title of this thread rather than each other, TY

If you find it very hard to ignore certain people, please feel free in adding them to your 'Ignore' list.

For advice on how to obtain a B/K/C please go to the reading room in the Reading Room The Newbie's HOW DO I GET A BIRKIN (or other bag) Reading Room

For advice on how to shop at your local store please do a search in Hermes Shopping sub-forum and look for your store/region/country.

 

[miss mitzi]

They do. They have stamps that specify year of production, etc.


Thank you. I am just learning now.


Thank you for your kind words. I will try to be more circumspect in my postings.


Thank you for your encouraging words. Now, I am trying to worry-less. lol


My SA in the home store told me that "2QBs/year" is not an "absolute" rule even if it is a general accepted statement. Plus, whatever happens in Paris remains in Paris. (Please also see: https://forum.purseblog.com/threads/global-hermes-profile.1065918/page-10.) My SA in the home store told me that she is working on the BBB35 for me this year (but also told me that I would only get 1 QB this year, which is this BBB35). So, I think only the time will tell.

I also believe that "YMMV" (i.e., individual circumstances) trumps any other rumors/statements (e.g., 2 QBs/year). My SA in the home store has already proved me that I was so wrong about "pre-spend," since she offered me a K42 and an HSS order w/ pretty much minimal spending earlier this year. (To me, it's really about the loyalty to the brand and the SA relationship.) I hope this helps and good luck with your shopping at Hermes.

I just want to say I appreciate your posts. From what I read here over the years, I doubt your offers would stop solely based on what you shared here. If H needs an excuse to delay a bag or not offer one, they got plenty. They don’t need to stalk anyone on TPF. H bag allocations from what I gather to be mostly business decisions. They want you as a client, the offers will come.

 

[Letter]

They do. They have stamps that specify year of production, etc.


Thank you. I am just learning now.


Thank you for your kind words. I will try to be more circumspect in my postings.


Thank you for your encouraging words. Now, I am trying to worry-less. lol


My SA in the home store told me that "2QBs/year" is not an "absolute" rule even if it is a general accepted statement. Plus, whatever happens in Paris remains in Paris. (Please also see: https://forum.purseblog.com/threads/global-hermes-profile.1065918/page-10.) My SA in the home store told me that she is working on the BBB35 for me this year (but also told me that I would only get 1 QB this year, which is this BBB35). So, I think only the time will tell.

I also believe that "YMMV" (i.e., individual circumstances) trumps any other rumors/statements (e.g., 2 QBs/year). My SA in the home store has already proved me that I was so wrong about "pre-spend," since she offered me a K42 and an HSS order w/ pretty much minimal spending earlier this year. (To me, it's really about the loyalty to the brand and the SA relationship.) I hope this helps and good luck with your shopping at Hermes.

I know sometimes people can come off a little snippy online and made you feel quite paranoid. ❤️❤️I truly don’t think you have anything to worry about. I have asked SAs if they read tpf and they have all said “god no!” I hope you rest easy.

 

[A1aGypsy]

My comment was based on the 2QB/year rule for non-VIP clients. Your SA at Madison and Paris would see in their system that you bought 2 QBs this year and hence probably won’t offer anymore in 2024? Maybe I’m missing something.

The part I took from it is that it’s a bit disconcerting that you went through and pulled that all together or already knew it.

 

[nikotama]

The part I took from it is that it’s a bit disconcerting that you went through and pulled that all together or already knew it.

This is OT so mods, please delete but I couldn’t pass up the opportunity to say thanks for the compliment. One of my few strengths is I don’t say/comment unless I have relevant information and I have excellent memory for information that I have come across very recently.

 

[A1aGypsy]

This is OT so mods, please delete but I couldn’t pass up the opportunity to say thanks for the compliment. One of my few strengths is I don’t say/comment unless I have relevant information and I have excellent memory for information that I have come across very recently.

I didn’t intend it as a compliment per se - but that is a talent and I’m sure you have many others. (ETA - this sounds unkind - what I mean was it wasn’t a comment about you IYKWIM)

My point was, until it’s pulled together like this people don’t necessarily realize, as they meander from thread to thread, how much of a critical mass of information they are leaving in a public forum.

 

[GabrielleS]

Just out of curiosity, I have a question: Do SAs, and/or the Hermes Corporate in general, lurk what we discussed here? [I think some may have asked this question before, but I can't find any resources...]

Context 1: I texted my SA that we should not stick only with the Box leather and am flexible with any other leather types since the Box leather is only available via push offers and I don't want to wait indefinitely. [Of course, I did not say this exactly.] My SA then noted. She was also wondering how I got such info (e.g., a concept of "push offer", etc.)...

Context 2: I am also getting scared a bit (in terms of jeopardizing for not getting any QB this year) since I can be easily identifiable (via my posts) by Madison Maison... If that's the case, I will need to stop posting more on here...

Thank you!

Some of them do but hard to know who and for what purpose. I know SAs in my home store do which is why I no longer post my purchases regularly.

 

[etoile de mer]

@B3K3, I've really enjoyed your posts. You've very generously shared with the community here. It's very easy to get swept up in the excitement! Completely understandable, though, to want to step back a bit, now. Please don't give your past posts too much more thought. Enjoy your fabulous purchases and path forward with the brand.

 

[Capitaliste]

Thank you all. I just love Hermes and have been very enthusiastic about Hermes, so I posted a lot. Plus, I have found this Forum very helpful when I got stuck. I also have made some good friends here where we express our love for Hermes.

I will still be a good standing and contributing member to our Forum, as long as I don't get in trouble with Hermes affiliates (e.g., SAs, SMs, etc.) and with other members here. But, I would also prefer to limit sharing my info. (So, I have recently changed my username so that the home store can be hidden.) Overall, I appreciate your encouraging words and genuine support. 🤩

 

[Etriers]

Interesting to be on this end of the situation after years of peaceful shopping but I’d love insights/perspectives from long-time H owners.

My SA, a great guy with whom I’ve had an excellent and productive relationship, moved stores last year. I continued to shop with him by text, and he sent scarves and shoes and various things I couldn’t live without. He offered to hook me up with a local SA, but I declined. The idea was that if I decided I wanted another quota bag, which I didn’t, I’d hop on a plane and go pick it up. Fairly abruptly, he has left H for Chanel in Europe. He gave me the name of someone in my local store. I don’t know if he contacted him and let him know. Probably not because of the rush.

So now, I’m basically starting from scratch with my old store, but a new-to-me SA. An SA who I will now have to figure out how to contact to make an appointment. I need a few things and am soooo tempted to just get them on-line. On one hand, I was a regular in the local store, which is about an hour-ish drive from my house, and they can look up my info if I call to make an appointment with the new guy. Or I could go in and take a chance on him being there. It’s not really a big deal, but kind of a pain because the SM in the store is new to me also. Ordering what I need on line would be so easy. But then again, maybe not? Then if I want a quota bag, I could just go resale.

Sorry for the novel, but I wanted to get some pros/cons and perspectives from you. I once said I would never buy resale. Obviously never say never! One bag I have my eye on is about 5k over retail, but I would spend that anyway with a new SA. Anyway, weighing hassle vs. risk at the intermediate/advanced level of H shopping.

How do you advanced H shoppers balance your in-store, vs. on-line, retail vs. resale shopping? Have you experienced SA/SMs moving? What did you do?

Mods I felt this was more a shopping thread than a H relationship thread, but please move it if necessary.

 

[880]

I am sorry this happened to you. I will not buy any luxury purchase on line. * I need to see it in person, and I need to trust my SAs taste and like the SA enough (not be best friends but have a pleasant and relaxed transaction) in order to buy anything. i eventually want an SA to familiarize himself with my preferences; what I own; and to give me an honest opinion. In return, I tend to be very loyal; open to suggestions; not particularly bag fixated; and, I shop regularly.

It appears that you have shopped with your old store for years. So I would go back there. If the store is convenient to you (an hours drive might or might not be depending on what other things you have scheduled there), I’d simply call and/or go and ask if the referral is working that day and available. Even if no, I might use that time to simply scout around and see if there are nice people and a nice vibe. It is your home store after all. Your profile is with the store, not the SA. Of course if you don’t like the referral, you can always try someone else. It may take a few transactions with different people or a few trips before you decide who to shop with or if you do want to stay with your home store.

I don’t mind buying a mix of vintage resale and boutique, depending on how much I like boutique merchandise. Fingers crossed for you. Please keep us posted.

ETA: after my first SA left Hermes in maybe 2010 or so, I stopped shopping the h boutique altogether, and took a long hiatus from TPF. I did continue to buy resale. I only came back, I think, around COVID SIP. After my first Chanel SA left (I was with her from 2001-2008 or 2010, I took another long hiatus, but Chanel boutique apparently keeps really excellent records for a very long time All of my subsequent SAs have been personal referrals.

ETA: not that the new SM or SA will ask you, but if anyone expresses any curiosity as to why you moved stores temporarily, you can say with all honesty that you had shopped with your old SA for years and dislike change. When I meet a new SA for the first time, I am happy to shop, but I feel no obligation to purchase anything. I want to learn which metiers the SA is strongest in and how he interacts with me. Also, since you have shopped at this location for years, I am sure that others who work there will remember you and there should be some kind of familiar vibe. At Chanel 57, there are still a few SAs that I recognized from 2001, who also recognized me.

* I will buy well priced, authentic resale on line from a respected reseller with a ton of excellent feedback. I only use PayPal backed with Amex and only with a return policy (though I rarely if ever need to return)

 

[Etriers]

I am sorry this happened to you. I will not buy any luxury purchase on line. I need to see it in person, and I need to trust my SAs taste and like the SA enough (not be best friends but have a pleasant and relaxed transaction) in order to buy anything. i eventually want to trust an SA to familiarize himself with my preferences; what I own; and to give me an honest opinion.

It appears that you have shopped with your old store for years. So I would go back there. If the store is convenient to you (an hours drive might or might not be depending on what other things you have scheduled there), I’d simply call and/or go and ask if the referral is working that day and available. Even if no, I might use that time to simply scout around and see if there are nice people and a nice vibe. It is your home store after all. Your profile is with the store, not the SA. Of course if you don’t like the referral, you can always try someone else. It may take a few transactions with different people or a few trips before you decide who to shop with.

I don’t mind buying a mix of vintage resale and boutique, depending on how much I like boutique merchandise. Fingers crossed for you. Please keep us posted. ETA: after my first SA left Hermes in maybe 2010 or so, I stopped shopping the h boutique altogether, and took a long hiatus from TPF. I did continue to buy resale. I only came back, I think, around COVID SIP. After my first Chanel SA left (I was with her from 2001-2008 or 2010, I took another long hiatus, but Chanel boutique apparently keeps really excellent records for a very long time All of my subsequent SAs have been personal referrals.

Wow. So much wisdom. Thanks very much.

Yeah, online shopping probably takes more nerves of steel than I have as a wimpy H boutique shopper. The stress of shopping online is in the shipping, receiving, and returning if necessary, so thanks for reminding me.

My resale purchases would likely be online too. I might (probably naively) be more brave about using a respected reseller, but it’s still a truck-load of money to spend.

 

[Letter]

The part I took from it is that it’s a bit disconcerting that you went through and pulled that all together or already knew it.

The number of bags was clearly stated - none of the info was scatterex

Interesting to be on this end of the situation after years of peaceful shopping but I’d love insights/perspectives from long-time H owners.

My SA, a great guy with whom I’ve had an excellent and productive relationship, moved stores last year. I continued to shop with him by text, and he sent scarves and shoes and various things I couldn’t live without. He offered to hook me up with a local SA, but I declined. The idea was that if I decided I wanted another quota bag, which I didn’t, I’d hop on a plane and go pick it up. Fairly abruptly, he has left H for Chanel in Europe. He gave me the name of someone in my local store. I don’t know if he contacted him and let him know. Probably not because of the rush.

So now, I’m basically starting from scratch with my old store, but a new-to-me SA. An SA who I will now have to figure out how to contact to make an appointment. I need a few things and am soooo tempted to just get them on-line. On one hand, I was a regular in the local store, which is about an hour-ish drive from my house, and they can look up my info if I call to make an appointment with the new guy. Or I could go in and take a chance on him being there. It’s not really a big deal, but kind of a pain because the SM in the store is new to me also. Ordering what I need on line would be so easy. But then again, maybe not? Then if I want a quota bag, I could just go resale.

Sorry for the novel, but I wanted to get some pros/cons and perspectives from you. I once said I would never buy resale. Obviously never say never! One bag I have my eye on is about 5k over retail, but I would spend that anyway with a new SA. Anyway, weighing hassle vs. risk at the intermediate/advanced level of H shopping.

How do you advanced H shoppers balance your in-store, vs. on-line, retail vs. resale shopping? Have you experienced SA/SMs moving? What did you do?

Mods I felt this was more a shopping thread than a H relationship thread, but please move it if necessary.

I would probably call an make an appointment with the SA you were referred to but that’s because I don’t like aimlessly wandering my H store (the displays are not so interesting) and the SAs are generally quite busy. Then if I didn’t like that one I would bite the bullet and go in and wander trying to find someone I liked. SAs leaving are rough for us H shoppers, so different from any other SA I’ve had at other brands.

 

[acrowcounted]

Interesting to be on this end of the situation after years of peaceful shopping but I’d love insights/perspectives from long-time H owners.

My SA, a great guy with whom I’ve had an excellent and productive relationship, moved stores last year. I continued to shop with him by text, and he sent scarves and shoes and various things I couldn’t live without. He offered to hook me up with a local SA, but I declined. The idea was that if I decided I wanted another quota bag, which I didn’t, I’d hop on a plane and go pick it up. Fairly abruptly, he has left H for Chanel in Europe. He gave me the name of someone in my local store. I don’t know if he contacted him and let him know. Probably not because of the rush.

So now, I’m basically starting from scratch with my old store, but a new-to-me SA. An SA who I will now have to figure out how to contact to make an appointment. I need a few things and am soooo tempted to just get them on-line. On one hand, I was a regular in the local store, which is about an hour-ish drive from my house, and they can look up my info if I call to make an appointment with the new guy. Or I could go in and take a chance on him being there. It’s not really a big deal, but kind of a pain because the SM in the store is new to me also. Ordering what I need on line would be so easy. But then again, maybe not? Then if I want a quota bag, I could just go resale.

Sorry for the novel, but I wanted to get some pros/cons and perspectives from you. I once said I would never buy resale. Obviously never say never! One bag I have my eye on is about 5k over retail, but I would spend that anyway with a new SA. Anyway, weighing hassle vs. risk at the intermediate/advanced level of H shopping.

How do you advanced H shoppers balance your in-store, vs. on-line, retail vs. resale shopping? Have you experienced SA/SMs moving? What did you do?

Mods I felt this was more a shopping thread than a H relationship thread, but please move it if necessary.

I would definitely continue going out of my way to shop in person. The items you want today may be readily accessible on the website however, next time, that may be a different story and you may need an SA to help source items, even outside of just bags. Its always good having someone ready to work for you when you randomly discover that you need the help.

 

[tinkerbell68]

Interesting to be on this end of the situation after years of peaceful shopping but I’d love insights/perspectives from long-time H owners.

My SA, a great guy with whom I’ve had an excellent and productive relationship, moved stores last year. I continued to shop with him by text, and he sent scarves and shoes and various things I couldn’t live without. He offered to hook me up with a local SA, but I declined. The idea was that if I decided I wanted another quota bag, which I didn’t, I’d hop on a plane and go pick it up. Fairly abruptly, he has left H for Chanel in Europe. He gave me the name of someone in my local store. I don’t know if he contacted him and let him know. Probably not because of the rush.

So now, I’m basically starting from scratch with my old store, but a new-to-me SA. An SA who I will now have to figure out how to contact to make an appointment. I need a few things and am soooo tempted to just get them on-line. On one hand, I was a regular in the local store, which is about an hour-ish drive from my house, and they can look up my info if I call to make an appointment with the new guy. Or I could go in and take a chance on him being there. It’s not really a big deal, but kind of a pain because the SM in the store is new to me also. Ordering what I need on line would be so easy. But then again, maybe not? Then if I want a quota bag, I could just go resale.

Sorry for the novel, but I wanted to get some pros/cons and perspectives from you. I once said I would never buy resale. Obviously never say never! One bag I have my eye on is about 5k over retail, but I would spend that anyway with a new SA. Anyway, weighing hassle vs. risk at the intermediate/advanced level of H shopping.

How do you advanced H shoppers balance your in-store, vs. on-line, retail vs. resale shopping? Have you experienced SA/SMs moving? What did you do?

Mods I felt this was more a shopping thread than a H relationship thread, but please move it if necessary.

I am definitely NOT an 'advanced' H shopper but my SA recently left H so I feel your pain. Fortunately, they referred me to a colleague and, during my final appointment, during which they shared their news, my 'new' SA joined us.
I too have been tempted to simply order items online but I prefer to see them in person before committing and, with RTW, need to ensure the size will work given so much inconsistency in sizing. So I am starting from scratch with my new SA.
We are slowly learning each other's styles (communication preferences, timeline for communications, etc). Guessing it will be a process but worthwhile?

 

[themk888]

Some of them do but hard to know who and for what purpose. I know SAs in my home store do which is why I no longer post my purchases regularly.

I think that most SAs may be on the forum since they are truly passionate about where they work and the products they sell. So, the forum is a great place to learn about leathers, colours, etc... and see what is currently trendy in terms of H to better serve their clients. I think some may prefer their clients to not say too much about the topic of "prespend" and "wishlist/waitlists", but at the end of the day, it isn't illegal to do so. In fact, people who regular show their love for H products and the experience/journey might actually be doing the brand good, by means of free advertising or creating a following of others on the forum that might want the same products or experience that they might have.