Maintaining an H relationship

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Please focus on the title of this thread rather than each other, TY

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How long do you typically give your SA to source items before an appt? I was thinking a week but wasn’t sure if further out than that is too annoying
I think it depends on the item. If it has to be sourced or transferred, i would give as much lead time for the request as possible. Your SA will let you know when it’s available for you to come in. The length of the hold or reserve, depending on the item, is sometimes at the discretion of your SA if that is your concern
 
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Random q that I am sure has been addressed previously:

How long do you typically give your SA to source items before an appt? I was thinking a week but wasn’t sure if further out than that is too annoying
This really is a matter of 'use your common sense'.
If going to Hermes is to be part of a future visit to that town or neighbourshood
then it is sensible to contact you SA along the lines of:
I will be visiting on nnn, might you be able to source xxxx for me.
Give as much notice you think is reasonable to enable your SA to fulfil your request, even if it will be a month away. The important thing for your SA is to know your genuine intentions and the date you will be calling in.
Your SA's assessment of your genuine intentions will be based on his or her previous dealings with you.
 
I think it depends on the item. If it has to be sourced or transferred, i would give as much lead time for the request as possible. Your SA will let you know when it’s available for you to come in. The length of the hold or reserve, depending on the item, is sometimes at the discretion of your SA if that is your concern
Thank you as ever!! I’ll just go ahead and text her sooner than later. Appreciate the wisdom
 
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Thank you as ever!! I’ll just go ahead and text her sooner than later. Appreciate the wisdom
@spape08 , if it’s the Victoria 43 or mens shoes (I think we had a conversation on another thread re difficulty of getting mens shoe sizes (in my case for my DH), I would give your SA a ton of time and have very low expectations. DH got chypres kind of as a consolation bc I couldnt get any lol. So it also has helped me to keep an open mind as to other possibilities. . .Good luck
 
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@spape08 , if it’s the Victoria 43 or mens shoes (I think we had a conversation on another thread re difficulty of getting mens shoe sizes (in my case for my DH), I would give your SA a ton of time and have very low expectations. DH got chypres kind of as a consolation bc I couldnt get any lol. So it also has helped me to keep an open mind as to other possibilities. . .Good luck
I was going to ask about the bag IRL but you’re right about the shoes! Lol, Chypre as a consolation prize aint so bad ☺️ At least he gets to rock them!

I am so particular/boring about black shoes only that my SA has really struggled.
 
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Hope this isn’t a dumb question but how does it work if you have profiles at more than one store? I’ve recently had to shop at a different store to my usual one because my regular doesn’t stock the wedding band collection of rings. This second store is also the flagship store and so seemed to have a lot more stock than my regular one, so I’m thinking I might want to shop here more often (although I do quite like my SA at the regular store and both are a very short walk from my office so equally convenient). Is it possible to keep QB wishlists at more than one store?
 
Hope this isn’t a dumb question but how does it work if you have profiles at more than one store? I’ve recently had to shop at a different store to my usual one because my regular doesn’t stock the wedding band collection of rings. This second store is also the flagship store and so seemed to have a lot more stock than my regular one, so I’m thinking I might want to shop here more often (although I do quite like my SA at the regular store and both are a very short walk from my office so equally convenient). Is it possible to keep QB wishlists at more than one store?
Shopping with more than one store will likely keep both stores from feeling like you are their client that needs to be satisfied. It’s much better to stick with a single store and have your SA transfer in items from the other store if they don’t carry it.
 
Shopping with more than one store will likely keep both stores from feeling like you are their client that needs to be satisfied. It’s much better to stick with a single store and have your SA transfer in items from the other store if they don’t carry it.
My SA’s already said she wouldn’t be able to get them transferred :sad:… wonder if I should switch stores entirely then because there are other items in the collection that I’d like to get
 
My SA’s already said she wouldn’t be able to get them transferred :sad:… wonder if I should switch stores entirely then because there are other items in the collection that I’d like to get
Did she say why she can’t transfer? I get stuff transferred all the time and am new(ish). I was actually worried that the transferred items wouldn’t be a good look on my file but she was the one that started offering to get things transferred or do charge sends.
 
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It’s my understanding that the store with the product has to be willing to release it, and that’s not a given. It seems there’s a bit of horse trading that’s done and one store may be unwilling to give up what the other store wants in a trade for the item.
Yes, to the other store have to be willing to release it. Every time my SA has offered to have something sent to me she always remind me that there’s no guarantee. However, every transfer has gone through and there’s been at least 5.
 
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