Maintaining an H relationship

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#3,095
Please focus on the title of this thread rather than each other, TY

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For advice on how to obtain a B/K/C please go to the reading room in the Reading Room The Newbie's HOW DO I GET A BIRKIN (or other bag) Reading Room

For advice on how to shop at your local store please do a search in Hermes Shopping sub-forum and look for your store/region/country.
 
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#5,477
acrowcounted said:
That’s a UK thing. The US doesn’t really have a “wishlist” like that and it’s nothing formal. Here, it’s just the SA scribbling down notes in their personal note app, if at all. It doesn’t go anywhere else, it’s not a storewide list or anything. It’s just “oh yeah, Susan wants a black B25”.
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At some point my SA had put it my requests into a website, but honestly that's likely a formality and never happened again... mostly the "wishes" are in a notebook and that's the one where the SA's writes down updates when my mind changes. It's literally scribbled down... it's not like it's easy to navigate back to that page in the notebook!

acrowcounted said:
If you are in the USA it is somewhat rare for an SA to straight forwardly tell you to spend more. Expect to have spent at least $10k, and probably closer to 20 or 30 these days, before stock magically becomes available. This isn’t really leading you on but more of just how things are going these days with the number of customers and low supply.
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I've never been told to spend more either in the US... but I'm sure it's implied that it will continue to help. And if I don't want to spend significantly more, I can only wait and visit every once in awhile when there is something small I want.

acrowcounted said:
I believe that these days, bags are more readily offered as “surprises” while already in store shopping, especially for newer clients. H doesn’t really care if you only like a small set of items, they have hundreds of clients who (unfortunately) are willing to buy whatever it takes to get the bag, even if that means a hundred pairs of orans. If you aren’t spending regularly and to the tune of the numbers I mentioned above, then unfortunately it’s not about the SA and switching will only reset you to zero.
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It's been over 3 years and I've never "gotten a call" or text to get a bag like other people on this forum. It's always been offered to me as a surprise (aka happens to be in stock when I'm in), which is why I spread out my purchases and go in more often whenever I can.
 
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#5,478
acrowcounted said:
If you are in the USA it is somewhat rare for an SA to straight forwardly tell you to spend more. Expect to have spent at least $10k, and probably closer to 20 or 30 these days, before stock magically becomes available. This isn’t really leading you on but more of just how things are going these days with the number of customers and low supply.
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Agreed!! It’s an exception when people get offered bags, mainly first timers, without a robust pre-spend. Not saying it’s not possible. It’s just not that common. I hear 15k at least for K
 
#5,480
Has anyone given their SA a little gift like say chocolates for Xmas?
I wanted to give my SA something to say thanks for looking for stuff for me even though it’s my money in the form of sales she gets in the end but don’t want it to look like some kind of bribery.
 
#5,481
Logic said:
Has anyone given their SA a little gift like say chocolates for Xmas?
I wanted to give my SA something to say thanks for looking for stuff for me even though it’s my money in the form of sales she gets in the end but don’t want it to look like some kind of bribery.
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I am going to give. Just waiting for her to invite me to the boutique.
A small gift that she can share with her colleagues.
 
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#5,482
Logic said:
Has anyone given their SA a little gift like say chocolates for Xmas?
I wanted to give my SA something to say thanks for looking for stuff for me even though it’s my money in the form of sales she gets in the end but don’t want it to look like some kind of bribery.
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It’s a nice gesture! Keep in mind that they need to share any food you bring in. With past sales associates, I would ask them straight forward what they liked (milk chocolate, pastries, dark chocolate, etc.). With my current sales associate, she told me bluntly not to spend time on that because she doesn’t eat sweets or any kind os baked goods. So I don’t do it because I want her to know that I heard what she said and I take it into consideration. I would ask your SA during a conversation. “You help me so much. Sometimes I think of bringing some goodies for you guys to share as a team. Do you have any preferences? Truffles, milk chocolate, doughnuts blah blah blah.” She might say, “don’t worry about it.” But you just say that it’s your way of expressing your gratitude and you’d rather bring something she likes. Get the conversation going.
 
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#5,483
Take your cues from your SA. Generally food is ok. I generally get total delight and grateful acceptance. FSH SAs have also said clearly to try not to bring anything at all, as it can actually get the SAs and the customers in trouble. I don’t think I need to explain why.
 
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#5,485
cmadtmifyb0623 said:
Thank you everyone! I think y’all are right. I just need to make the effort to drive to the store more often. We’re building a home this year so that will give me more opportunities to buy home items too.
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I love reading your story as we are on the exact same timeline. I started my first purchase in 2018 in Hawaii and had a gap since then until Jan 2020 to start at my local boutique. The store is 1-2 hours away depending on traffic and I can only go in every couple months. My SA though, have had no mention of a wish list, although I believe she knows what I’m looking for as I hint periodically. I’m waiting for that special moment, or a special call, as my friend did get a call from her when her bag arrived. She did tell me that since the pandemic, she has gotten a lot more new clients that are willing to spend, and we are in the same pool as them, waiting for that same offer. :(
 
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#5,487
cmadtmifyb0623 said:
Has anyone had a SA or dealt with a SA that claims he/she is still looking for a quota bag for you but gets the response “nothing has come in yet?” He says he has my wishlist and is looking for items on my wishlist for when they come in? Almost like he is deceiving me a bit? Backstory: met him in Jan 2020, during the pandemic of course so production is low but we hit it off famously right away as I was his last appointment that day and stayed over an hour even a little after closing just talking and made my purchases. He created my quota bag wishlist on my first visit without me even bringing anything up at all and showed me the big box of all the colors and hardwares. He even brought out someone else’s Birkin that hadn’t been picked up yet and had me try it on! It’s now Feb 2022 and he still claims he is looking for bags to come in. Albeit, my spend isn’t too high, and I do believe this store does not get a lot of shipments (I just don’t believe it’s a super high traffic store) but I feel like most SAs would actually be honest with you and tell you that you need to spend a little more here or there to get one. If I have not made a recent purchase, I ask him about bag shipments every 4-5 months or so and his response is always the same, no shipments of bags yet. Like in 2 years no bags of my wishlist have come in at all??? All I said was no to pinks, purples, and lime? I’m just curious if anyone else has run in to this and if anyone thinks my SA is being truthful or just leading me on? I feel like if one thing is true about Hermes, they are not shy about telling you to spend more. I just need to know if that’s what needs to be done.
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In my experience, after being loyal and buying consistently for 6 months, if I am not offered a bag that I requested, I move on (of course sometimes the specifications that I like don't exactly match what is being offered.....but they are similar or close to and I know that the SA made an effort to show that she values me as a client). I find it hard to believe that no bag in your wishlist has arrived in your store ever since you requested for it two years ago.
 
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#5,488
neodoc said:
My SA though, have had no mention of a wish list, although I believe she knows what I’m looking for as I hint periodically.
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SA's aren't mind readers. You really just need to say (in person): "I'm hoping to procure a ________ with ________ hardware, in the following ________ colors, and ________ leathers. Can you keep me in mind when one becomes available?"

My SA's know what I'm looking for because I have a ongoing list of things I want, and I review it with them on a regular basis. If you're not present often at your store, hinting every so often will not get you very far. In fact, they probably don't even remember....
 
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#5,490
periogirl28 said:
Take your cues from your SA. Generally food is ok. I generally get total delight and grateful acceptance. FSH SAs have also said clearly to try not to bring anything at all, as it can actually get the SAs and the customers in trouble. I don’t think I need to explain why.
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That’s exactly what I’m concerned about, I work in corporate and know u have to register customer gifts from the value of xx
 
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