I just need to vent. I made a bad purchase on a Gucci hobo bag from efashionstore.com. Upon arrival, the bag appeared to be "used". The cotton canvas was snagged near the piping and the zipper clasp was missing only to find the missing clasp inside the gucci cover sash. I emailed a complaint. There appears to be a re-stocking fee that I don't think I should be responsible for paying. Ugh!!!