A few weeks ago I posted about Macy's sending me the wrong bag during F&F week. After hours on the phone trying to get the situation rectified, a manager told me she would send UPS out with a call tag to pick up the bag. So I took it to work, boxed it up, and waited. And waited...and am still waiting! UPS came by the office once, but said they had no call tags to pick anything up. So after waiting a week and a half (at least), I called the manager again and got her voice mail. I left a message, and she never called me back. So not only do I still have the WRONG bag, but she also told me to order the correct bag from the website and after I returned the other she would do a price adjustment. So now I have both bags, and I can't get my refund for the wrong bag OR my discount on the other!