MAC sent me a free eye liner:)

[mcb100]

Thats good. Maybe SA's would be happier if they got more compliments instead of complaints.

 

[mcb100]

Sorry for the double post, but i have to correct myself here. SOME sa's would be happier, not all. some are perfectly happy now.

 

[lm040523]

MAC is really great if you send them a complaint too. They will either send the item you are complaning about (or something similar) as gratis, or offer you a discount code on future online purchases. Just please don't abuse their generosity, and only complain if it's legit. I heard of a couple of girls that did fake complaints. Not good for karma.

I think people will abuse it...(case in point, your story about the couple of girls). What a shame..

But it was nice that you (OP) sent a compliment letter, how sweet!