No definitely not! they won't exchange just because the zipper annoys you. You may as well sell it and wait until a new version comes available to purchaseForgive me if this question has already been asked....
I got my PSM a about 2 months ago, and I hardly ever carry it because I HATE the zipper. I have tried everything to make it work better and it just stinks. It is SO hard to open and close. So I carry this bag for a couple of days then put it back in my closet. So my question is.... Will LV exchange my bag for the new version if I don't have anything "officially wrong" (cracking etc) But want the new version for the new zipper? I am planning on going into the LV store this week.