LV in Europe Club - chat thread

[Prettyinblush]

I don’t know but I would think so Can’t remember where I found the thread but someone in here tried to order it to her husband (same household, different card and name) but it still got declined.
I’m apparently banned for 6 months from buying pochettes and lv didn’t let me go through with a pm mono order yesterday. I’m not sure if it’s because of lv or because my card might have blocked all transactions to lv (they block unusual behavior and I must say I’ve shopped a lot this month with a Chanel buy and four lv orders in a row ). I’ll do some calls tomorrow, I can keep you updated if you want?

Its so strange what happened with your pochettes. When I ordered the PA DA on Tuesday I ordered on the account with my other pochettes on purpose, now 5 pochettes (3 mini and 2 normal pa) all in different prints in less than a month and a half on the same account. I thought I would experiment as I wasn't that fussed anyway anddddd it was 'submitted' for over 18 hours so I thought it will definitely get cancelled but no, yesterday afternoon switched to 'in preparation'. I just admit I am shooketh . I think its purely luck on who approves your order. Just like its luck ordering through the call centre, some will allow you to buy htf items and some will say 'this item is very difficult to get hold of. We might not have it back in stock for weeks BUT do keep checking the website all day everyday.'

 

[gabigabi]

I don’t know but I would think so Can’t remember where I found the thread but someone in here tried to order it to her husband (same household, different card and name) but it still got declined.
I’m apparently banned for 6 months from buying pochettes and lv didn’t let me go through with a pm mono order yesterday. I’m not sure if it’s because of lv or because my card might have blocked all transactions to lv (they block unusual behavior and I must say I’ve shopped a lot this month with a Chanel buy and four lv orders in a row ). I’ll do some calls tomorrow, I can keep you updated if you want?

Hi @vodense, may I know how they banned you? I mean do they inform you via e-mail or how? I am a bit afraid with mine because I ordered 2 slgs + 2 bags this month and one order is still in preparation. Thankyou

 

[vodense]

Its so strange what happened with your pochettes. When I ordered the PA DA on Tuesday I ordered on the account with my other pochettes on purpose, now 5 pochettes (3 mini and 2 normal pa) all in different prints in less than a month and a half on the same account. I thought I would experiment as I wasn't that fussed anyway anddddd it was 'submitted' for over 18 hours so I thought it will definitely get cancelled but no, yesterday afternoon switched to 'in preparation'. I just admit I am shooketh . I think its purely luck on who approves your order. Just like its luck ordering through the call centre, some will allow you to buy htf items and some will say 'this item is very difficult to get hold of. We might not have it back in stock for weeks BUT do keep checking the website all day everyday.'

Yaaay so many pochettes Please share a picture of the pochette family when azur arrives! Oooh how I would love to have your luck
I haven't made any calls yet but it might be my card failing on LV. I've tried ordering a million times on LV now and it keeps declining. But grocery shopping on the same card is no biggie. I'll call my bank first and if it turns out to be the bank blocking LV buys I'll try to buy another pochette to see if it gets cancelled. Perhaps I just got a grumpy CS lady on the phone the other day

 

[vodense]

Hi @vodense, may I know how they banned you? I mean do they inform you via e-mail or how? I am a bit afraid with mine because I ordered 2 slgs + 2 bags this month and one order is still in preparation. Thankyou

I called CS asking why my order was cancelled and she said it was because I bought too many alike-item in a short amount of time. I then prosecuted to ask when I would be able to buy such items and she told me in 6 months. No email confirmation what so ever. According to her I should be able to buy other items as well, so my account is functioning fine.
If your order is in prep you're good to go. I believe it's the validation and pending point where you can get cancelled on.

 

[gabigabi]

I am so dissatisfied with TP26 I just received. The canvas is thin and look cheap. I am not sure if this worth the money. MCM toilet pouch is way better than this

I realize this too actually, both my slgs order, one came with a small dark spot on the zipper pull and one came with an uneven cut between left and right side. I am too afraid to return it because I might get banned. But their quality did not match with the price I paid IMO. So I'm still confused what to do with this.

 

[vodense]

I realize this too actually, both my slgs order, one came with a small dark spot on the zipper pull and one came with an uneven cut between left and right side. I am too afraid to return it because I might get banned. But their quality did not match with the price I paid IMO. So I'm still confused what to do with this.

If you're not satisfied then it's never worth the money. Don't let LV's weird policies keep you from returning a faulty item.

 

[gabigabi]

I called CS asking why my order was cancelled and she said it was because I bought too many alike-item in a short amount of time. I then prosecuted to ask when I would be able to buy such items and she told me in 6 months. No email confirmation what so ever. According to her I should be able to buy other items as well, so my account is functioning fine.
If your order is in prep you're good to go. I believe it's the validation and pending point where you can get cancelled on.

Ah ok, I've just known that someone will validate every order. Maybe because I always pay with paypal and somehow all order are just going through in preparation for less than 5 minutes, so I thought it's just automatically proceed. But maybe LV has some artificial intelligent system that automatically detect what, how many, what kind of order people have.
I hope everything goes with your LV order, hopefully it is just system error or so.

 

[soldejaneiro]

Hey girlies, do you think LV will do regular price increases every two-three months from now on? Seeing all these PA's restock makes me really tempted to buy a spare one for when mine is all worn out, which is just redundant, I know But I've also heard rumors of the PA being discontinued in the near future, does any of you know if that's true? It just doesn't make sense to me that a cult favorite would discontinue.

i have been thinking about the same!!!

 

[gabigabi]

If you're not satisfied then it's never worth the money. Don't let LV's weird policies keep you from returning a faulty item.

You're absolutely right. I'll request return/exchange for this defect item I got after my last order come to me. Thanks for the encouragement

 

[Prettyinblush]

Yaaay so many pochettes Please share a picture of the pochette family when azur arrives! Oooh how I would love to have your luck
I haven't made any calls yet but it might be my card failing on LV. I've tried ordering a million times on LV now and it keeps declining. But grocery shopping on the same card is no biggie. I'll call my bank first and if it turns out to be the bank blocking LV buys I'll try to buy another pochette to see if it gets cancelled. Perhaps I just got a grumpy CS lady on the phone the other day

I called CS asking why my order was cancelled and she said it was because I bought too many alike-item in a short amount of time. I then prosecuted to ask when I would be able to buy such items and she told me in 6 months. No email confirmation what so ever. According to her I should be able to buy other items as well, so my account is functioning fine.
If your order is in prep you're good to go. I believe it's the validation and pending point where you can get cancelled on.

Oh no, I am really sorry! Are you going to try on a different account?

oh and yes will definitely post the family when they are here

 

[vodense]

Oh no, I am really sorry! Are you going to try on a different account?

oh and yes will definitely post the family when they are here

I think if I'm banned I'll have to make an account on my moms name and address and just use that - I still want the mini pa mono and the reverse card holder But I'll have to recheck if I can order other stuff than pochettes or not. To begin with I thought my bank was declining because of unusual transactions or too many transactions in one period, but hearing that Fancyli have the exact same ban I might just be one of the unlucky chosen ones

 

[Prettyinblush]

I think if I'm banned I'll have to make an account on my moms name and address and just use that - I still want the mini pa mono and the reverse card holder But I'll have to recheck if I can order other stuff than pochettes or not. To begin with I thought my bank was declining because of unusual transactions or too many transactions in one period, but hearing that Fancyli have the exact same ban I might just be one of the unlucky chosen ones

Yeah I agree, I just can't believe it!! I am worried about the items I choose in the future now, although currently nothing I am definitely set on getting but if I do impulse buy again I do not want to get banned for months

 

[bigverne28]

I think its best to document your faults with CS in writing with pics so they have a record if you decide to reorder the faulty item again. I just got a call from the same CS I spoke to yesterday and she was lovely. No cancelled order or ban for reordering either. She said go ahead no problem all documented within the order for future reference.

 

[cla_re]

My Neo Noe just arrived and I love it. I just posted a picture in the Neo Noe thread but I like to share it here as well
I'm just a little bit worried about the drawstring because it's really thin.

 

[Juliafabienne]

Hey Girls, Need Your help. I ordered a PM Reverse. I can‘t stop thinking of all the issues i‘ve read about. Does anybody of you own a PM or PM reverse? Any experiences? It‘s my dreambag But i am scared i will get issues with glazing etc. I wanna keep it but i cant enjoy it atm because of my fears. But there is no bag I would love more than the pm reverse [emoji85]