Thank you so much for taking the time out to measure the straps! That really helps me a lot and I really appreciate it!Hi! My strap measures 41" on the longest setting measuring from the tip of the clips on each end. On the shorter setting, it is 27". Mine may not be exactly the same as others. As you can see, another issue is the straps are not matched in length causing a bump when they are snapped together. I'd say they are off by a half inch to an inch.
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Yikes! That strap is definitely wonky on the shortest setting! You paid good money for this bag and you shouldn't have to go through these quality issues! Best of luck with getting the perfect bag. Keep us posted!