Hi girls, i collct chanel bag , love rare colors
this is my story with malleries, i purchased a chanel 227 reissue from only authentics, one of malleries recommended sellers, they described the bag as pewter with lavender hue,special edition, pristine ,never used, returnable if indicate intention to return within 24 hours of receipt. the bag later than promised, color :dark silver as on tag, had brown spot next to the chanel logo inside, made in france /italy faded,..thankfully there was a phone number on the box, called and got the person right away(not mentioning names), indicated my intention to return and requested the return address, requested also not to be charged restocking fees, because of the misrepresentation of the item, he promised to call me back, never did never answered my calls, finally reaised that i need to e mail customer service at malleries, they replied the nexy day, they said they are aware that only authentics are in contact with me regarding this.., emailed them again several times requesting the return shipping address...no responsecan anyone tell me what to do the bag is $4699.i buy everything online.. never treated like that before.please help