Louis Vuitton MultiPochette aka Scam Bag

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Hoping for a positive outcome.
Okay so, they basically told me to FO several times, but I persisted. Escalation then told me to FO, so still I persisted, and they agreed to let me send photos for a potential "exchange." She said she will have a decision by Tuesday if they will grant it?? Jesus Christ. What a nightmare. Let's see what LV customer service themselves says about the stitching and glazing issues. I sent many photos. So in other words, I will have old scammy til Tuesday at least. I can admire the untarnished parts of her from the box at least.
 
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Okay so, they basically told me to FO several times, but I persisted. Escalation then told me to FO, so still I persisted, and they agreed to let me send photos for a potential "exchange." She said she will have a decision by Tuesday if they will grant it?? Jesus Christ. What a nightmare. Let's see what LV customer service themselves says about the stitching and glazing issues. I sent many photos. So in other words, I will have old scammy til Tuesday at least. I can admire the untarnished parts of her from the box at least.
I am so sorry to hear about it. It shouldn’t surprise me but it still does. I tried to get an exchange for the jungle neverfull for horrible stitching issues and a pucker in the canvas, as CS implied they had a replacement bag for me. Well, they didn’t. So they held my money for a month and I had to follow up 4 times to get a refund.

If I had to do again, I would have just returned it, and gotten my money and stalked again. I actually was relieved in the long run as I did order a WT NF that made my heart sing in a way the white jungle NF just didn’t. I love my WT bag! So I’m betting you will get what you want somehow. Fingers crossed.

I called UPS at 7 and supposedly they have til 8 to deliver, but the map shows the truck back at the distribution center. Have no idea what happened, where my bag is or why it didn’t deliver. So tomorrow will be battle UPS! I thought it would be LV that held me up! Oh well, time to drop this for the night and enjoy my husband and my dog. Luck to all and thanks to everyone for your support too.
 
Okay so, they basically told me to FO several times, but I persisted. Escalation then told me to FO, so still I persisted, and they agreed to let me send photos for a potential "exchange." She said she will have a decision by Tuesday if they will grant it?? Jesus Christ. What a nightmare. Let's see what LV customer service themselves says about the stitching and glazing issues. I sent many photos. So in other words, I will have old scammy til Tuesday at least. I can admire the untarnished parts of her from the box at least.
Is FO an acronym for a bad word? I just want to make sure I’m reading this correctly. LOL
Stand your ground! They will take care of you. Despite this debacle, have a great weekend.
 
Okay so, they basically told me to FO several times, but I persisted. Escalation then told me to FO, so still I persisted, and they agreed to let me send photos for a potential "exchange." She said she will have a decision by Tuesday if they will grant it?? Jesus Christ. What a nightmare. Let's see what LV customer service themselves says about the stitching and glazing issues. I sent many photos. So in other words, I will have old scammy til Tuesday at least. I can admire the untarnished parts of her from the box at least.

glad you didn’t give up! They should know about their quality issues! I’m hoping it all gets resolved and they replace it with a good quality one!
 
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I am so sorry to hear about it. It shouldn’t surprise me but it still does. I tried to get an exchange for the jungle neverfull for horrible stitching issues and a pucker in the canvas, as CS implied they had a replacement bag for me. Well, they didn’t. So they held my money for a month and I had to follow up 4 times to get a refund.

If I had to do again, I would have just returned it, and gotten my money and stalked again. I actually was relieved in the long run as I did order a WT NF that made my heart sing in a way the white jungle NF just didn’t. I love my WT bag! So I’m betting you will get what you want somehow. Fingers crossed.

I called UPS at 7 and supposedly they have til 8 to deliver, but the map shows the truck back at the distribution center. Have no idea what happened, where my bag is or why it didn’t deliver. So tomorrow will be battle UPS! I thought it would be LV that held me up! Oh well, time to drop this for the night and enjoy my husband and my dog. Luck to all and thanks to everyone for your support too.

oh wow! How annoying! Hope It gets delivered ASAP!
 
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I am so sorry to hear about it. It shouldn’t surprise me but it still does. I tried to get an exchange for the jungle neverfull for horrible stitching issues and a pucker in the canvas, as CS implied they had a replacement bag for me. Well, they didn’t. So they held my money for a month and I had to follow up 4 times to get a refund.

If I had to do again, I would have just returned it, and gotten my money and stalked again. I actually was relieved in the long run as I did order a WT NF that made my heart sing in a way the white jungle NF just didn’t. I love my WT bag! So I’m betting you will get what you want somehow. Fingers crossed.

I called UPS at 7 and supposedly they have til 8 to deliver, but the map shows the truck back at the distribution center. Have no idea what happened, where my bag is or why it didn’t deliver. So tomorrow will be battle UPS! I thought it would be LV that held me up! Oh well, time to drop this for the night and enjoy my husband and my dog. Luck to all and thanks to everyone for your support too.
Good to know, I will also be on the lookout for my own replacement. I am not expecting much, seeing as they tried to get rid of me so many times. Enjoy your family time!
 
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oh wow! How annoying! Hope It gets delivered ASAP!
Thank you - it did at 8:25 pm. Somehow the poor driver had three packages that were on his truck that we’re not in his electronic delivery map. He actually delivered those three extras after working almost 14 hours today. He couldn’t have been nicer, and I bought his dinner tonight (or beer which he likely needed!!). UPS corporate was the culprit. Thanks for your support.
 
Good to know, I will also be on the lookout for my own replacement. I am not expecting much, seeing as they tried to get rid of me so many times. Enjoy your family time!
Thank you dear! My PM seems ok, and yes the strap is gorgeous! but I am so tired I’m going to crawl over it with eagle eyes tomorrow. Giant waves to all you lovely helpful people!!
 
I’ve been hooked on Salt & Straw since 2012. I have family in Portland, where they opened their first store. My love affair is deep. My all time favorite is the seasonal perfection of the fresh sheep’s cheese and strawberries. I also like the sea salt with caramel ribbons and the seasonal pots of gold (served daily at Disney). In the past year, I’ve been enjoying their vegan flavors. In the pic I posted, I have a scoop of the seasonal Great Candycopia and a scoop of the vegan Dandelion Chocolate Hazelnut Cookies & Cream. We used to order pints but it is too expensive to ship to TX. Because there is no Salt & Straw in TX (yet), we buy Tillamook (also from Oregon) ice cream which is also so delicious. They have so many flavors. The white chocolate raspberry and mint chocolate are our favorites. We also love their ice cream sandwiches. You can probably tell that I have a love affair with ice cream.


Oh I will have to try that flavor next time I'm at Disneyland. My favorite is the goat cheese and olive brittle. It's a savory ice scream and I love that it's not too sweet. Just so good! I want to try some of their vegan flavors too. I wanted to ship once when I was out of town and shipping was going to be almost $70 or something crazy! I haven't tried Tillamook ice cream. Is it found only in the Midwest? No worries I get it lol I love ice cream and gelato too! If you ever are in areas that have Paciugo or Frost they are quite good too! :smile:
 
Oh I will have to try that flavor next time I'm at Disneyland. My favorite is the goat cheese and olive brittle. It's a savory ice scream and I love that it's not too sweet. Just so good! I want to try some of their vegan flavors too. I wanted to ship once when I was out of town and shipping was going to be almost $70 or something crazy! I haven't tried Tillamook ice cream. Is it found only in the Midwest? No worries I get it lol I love ice cream and gelato too! If you ever are in areas that have Paciugo or Frost they are quite good too! :smile:
Tillamook has been around since the early 1900s. They offer a wide variety of dairy and non-dairy products. CVS in LaJolla sells their ice cream. Here’s a link to find it in your area. https://www.tillamook.com/where-to-...ocAmCJ2kljR9dMjPYpRoC45kQAvD_BwE&gclsrc=aw.ds
IMO, Tillamook is better than Paciugo. There are several Frost locations in my area and I’ll have to try it.
 
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Ok EmmJay, when so clearly you are an ice cream lover and expert, just how the heck do you eat such yummy sounding ice cream and still manage to pull off your atheleisure with such grace and style! Love it with your MP!!

btw, my MP really is perfect, easier to see during daylight hours! Thank dog for that. I’m “playing handbag” today, then I’ve been informed it will disappear til Christmas - for real this time unlike my last 4 LV purchases I PROMISED were for Christmas :P DH really is a sweetie, he got on the phone at 8:15 pm last night and “motivated” UPS for me!! I was too tired and disappointed, but then the bag showed up. What we all do and go through for LV!!
 
Ok EmmJay, when so clearly you are an ice cream lover and expert, just how the heck do you eat such yummy sounding ice cream and still manage to pull off your atheleisure with such grace and style! Love it with your MP!!

btw, my MP really is perfect, easier to see during daylight hours! Thank dog for that. I’m “playing handbag” today, then I’ve been informed it will disappear til Christmas - for real this time unlike my last 4 LV purchases I PROMISED were for Christmas :P DH really is a sweetie, he got on the phone at 8:15 pm last night and “motivated” UPS for me!! I was too tired and disappointed, but then the bag showed up. What we all do and go through for LV!!
So glad your bag is perfect and look forward to the Christmas unboxing. :heart::heart:
I eat clean/healthy 80% of the time and I have genetics of an ectomorph body type. Also, wearing athleisure makes me more disciplined when it comes to nutrition and exercise choices.
 
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So glad your bag is perfect and look forward to the Christmas unboxing. :heart::heart:
I eat clean/healthy 80% of the time and I have genetics of an ectomorph body type. Also, wearing athleisure makes me more disciplined when it comes to nutrition and exercise choices.
Thank you :heart: Good for you on motivational strategies, each of us finds what works exactly for us, and I think it’s a great idea to eat well most of the time and have exactly what we want part of the time. Humans don’t do so well with real or imagined deprivation. We’ve used Saturday’s as a free day for years, we have whatever we want and the rest of the week is much easier. Your ice cream tips are on the list!!
 
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