Louis Vuitton MultiPochette aka Scam Bag

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Except the next person who orders and gets this return will receive the wrong color strap.:shocked:

Why will they receive the wrong colour strap? If two MPA's have been ordered in different colours and she's put the Khaki strap on the better quality bag and the Rose Clair on the bag with the quality issues, in effect she's returning the unwanted one (Rose Clair). The issue is not the strap colour but the scratched hardware someone will receive like what happened to @Adriana19882.
 
Why will they receive the wrong colour strap? If two MPA's have been ordered in different colours and she's put the Khaki strap on the better quality bag and the Rose Clair on the bag with the quality issues, in effect she's returning the unwanted one (Rose Clair). The issue is not the strap colour but the scratched hardware someone will receive like what happened to @Adriana19882.

I thought it was about keeping the strap, not the pouches. I also may or may not be totally awake yet :lol:
 
I thought it was about keeping the strap, not the pouches. I also may or may not be totally awake yet :lol:

I'm in the UK so half way through the day!

You're right it is the strap colour, but there are also quality issues to the hardware and vachetta on the pouches that came with the khaki strap. I believe the plan is to put the rose clair strap on the pouches that have the issues and return that as a set (with the rose clair receipt). This would mean she would end up with the khaki strap she wants and perfect pouches!
 
I'm in the UK so half way through the day!

You're right it is the strap colour, but there are also quality issues to the hardware and vachetta on the pouches that came with the khaki strap. I believe the plan is to put the rose clair strap on the pouches that have the issues and return that as a set (with the rose clair receipt). This would mean she would end up with the khaki strap she wants and perfect pouches!

Haha this is what I did. I was able to order both the rose and kaki - wasn't sure which one I would like most.

One set had pouches with different date codes already. Kept the set I liked most and sent the others back. I don't think there is a way to associate strap to pouches.

We are just getting started here in California. I am usually up before the sun (but need some time to boot up - internal error this morning in my reply!).
 
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I wonder though whether the date stamp on the pouches would be linked to a specific colour strap? i would think not but who knows

Could be. Didn't think of that, but if you follow the LV date codes they are around location, week and year. If both bags are MIF or USA, I would think it would be hard to tell. Good point though!
 
The stores haven’t even received them yet as I just followed up with my SA in Australia. So the first preorder stage has not even been fulfilled so I highly doubt it’ll appear online again any time soon.
 
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Does anyone know if the trio messenger will be available again? I checked the stalking thread and haven’t had any luck.
Seemingly they don’t have enough stock. I ordered on launch day 6/16 5 minutes after it started, and received an error message in my order according to CS. They finally cancelled the order at my request on 6/26 as they said it would never ship due to a computer glitch on their end. At least I got my refund in two days. I know others that ordered when I did and they received their bags.

I placed another order with CS on 6/26, they charged my card in full and it’s been sitting at submitted without moving for a week. I’m thinking they way oversold/over promised and don’t have nearly enough to fulfill most orders It’s highly frustrating to everyone stuck in this process. Surely in 2020 their ordering system and inventory control systems and supply chain should be WAY better than this. And because of their messed up back office process, it results in thousands of calls to CS, refunds, cancellation emails and yet another bad experience on every level. I was on hold a total of a few hours over several days trying to get this straightened out, found a lovely CS person that did everything she could including escalating to a merchandise allotment manager, she reordered, but said she couldn’t give me an estimate of when or if it might ship. I love this bag so much I was willing to try once more. So we will see.

I’m hoping a second large shipment is on the way - one rep told me they expected more in early July. So we will see. After this experience I think I will take a break from LV, and only buy when I know there is an actual existing bag perhaps with a particular store that’s real and available when I order and can actually ship!! It’s frustrating as there is no boutique close to me.

After all that downer of detail, I still have a tiny bit of hope that I and others here might actually get this bag. If only LV would make way less different items (many seemingly not in high demand) and concentrate on exceptional quality and service, and on fulfilling the items they should know their core customers buy. It would make many more of us happier! So good luck to all. And I hope everyone has a good long weekend ahead!!
 
PS to above post, I’m guessing if they changed the algorithm by how people are allowed to order online for launches, these oversold bags might not happen. For example, leaving an item in someone’s shopping cart for at least several minutes, taking that bag out of ordering by anyone else, and if you order, that bag is removed from any possibility of another order. If you don’t buy say within 3 minutes, they release the bag for someone else. But by forcing split second ordering, I’m guessing they sell the same bag multiple times, creating over sale and disappointment. Just a guess, but clearly their current ordering system doesn’t work well at all!! Hopefully LV checks the forums, maybe someday our feedback might register (ok, a girl can hope right :P ) But again fingers crossed for everyone that ordered one to actually receive this trio!!
 
Seemingly they don’t have enough stock. I ordered on launch day 6/16 5 minutes after it started, and received an error message in my order according to CS. They finally cancelled the order at my request on 6/26 as they said it would never ship due to a computer glitch on their end. At least I got my refund in two days. I know others that ordered when I did and they received their bags.

I placed another order with CS on 6/26, they charged my card in full and it’s been sitting at submitted without moving for a week. I’m thinking they way oversold/over promised and don’t have nearly enough to fulfill most orders It’s highly frustrating to everyone stuck in this process. Surely in 2020 their ordering system and inventory control systems and supply chain should be WAY better than this. And because of their messed up back office process, it results in thousands of calls to CS, refunds, cancellation emails and yet another bad experience on every level. I was on hold a total of a few hours over several days trying to get this straightened out, found a lovely CS person that did everything she could including escalating to a merchandise allotment manager, she reordered, but said she couldn’t give me an estimate of when or if it might ship. I love this bag so much I was willing to try once more. So we will see.

I’m hoping a second large shipment is on the way - one rep told me they expected more in early July. So we will see. After this experience I think I will take a break from LV, and only buy when I know there is an actual existing bag perhaps with a particular store that’s real and available when I order and can actually ship!! It’s frustrating as there is no boutique close to me.

After all that downer of detail, I still have a tiny bit of hope that I and others here might actually get this bag. If only LV would make way less different items (many seemingly not in high demand) and concentrate on exceptional quality and service, and on fulfilling the items they should know their core customers buy. It would make many more of us happier! So good luck to all. And I hope everyone has a good long weekend ahead!!

I cannot agree more! I would think twice before doing any pre-order again with LV. Such a bad experience this time around. Asking customers to pay in full without real estimate time of product arrival is poor practice. The only “good” thing is that I haven’t seen anyone around carrying it yet.
 
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