I think I made the mistake of placing an order for an item in store, to be sent to the store.
Reading through threads, it seems I would've been better off ordering online and having it delivered - but I figured that I wouldn't be home and would have to pick it up somewhere anyway, and I thought the store would simply order one in as soon as I placed the order.
Now I'm wondering if I was simply placed on a wait list. All the while, the item is showing in stock online. It's not d/c - just that when I called Cust Service, they said my store had one but when I arrived apparently the item was taken off the floor because it was damaged. My receipt is titled "Waiting (Reserv.)" and the pick up date is March 8 - I placed the order on Feb 27. Does it seriously take a week and a half to have something brought to the store, or did I simply get placed on a waitlist for when they get more stock?!
It sounds a bit unusual - I wonder if it's just a random glitch in customer service. I've ordered previously online both to the store and to me directly, and both came really quickly. Fingers crossed it's sorted soon for you!