I've been to the Louis Vuitton store in Copenhagen and have been offered something two times: When I bought a Speedy and when I got my 6 keyholder heat stamped. When I bought the keyholder I wasn't offered anything, and I assumed that it was because it wasn't an expensive item, so I was quite surprised to be offered something while I waited for my heat stamp.
Louis store refreshments?
- Thread starter Calvin7592
- Start date
I think the answer is: it depends.
There was a security guard I loved at the store I used to go to, and he would go get me something to drink (with a funny cookie or something) whenever I'd stop by. And whenever I saw my normal SAs, they'd offer me something (which I'd sometimes accept and sometimes not).
When in new stores, it has really depended on the circumstance. Whenever I have had to wait for anything (picking up a hotstamoed item or even waiting while someone goes to check stock or ask a question) I feel like an offer has been extended. I appreciate that.
In new-to-me stores where I'm just looking and possibly buying, that's when it tends to be hit or miss. If I connect with the associate in some way, then probably. If not, then probably not.
I'm not shy to ask if I am particularly in the mood for a festive shopping experience. If I'm with a friend, I'll just say something like, "Is it possible to have some bubbly? It's kind of a special occasion for us." No use waiting and being disappointed when you can just ask!
There was a security guard I loved at the store I used to go to, and he would go get me something to drink (with a funny cookie or something) whenever I'd stop by. And whenever I saw my normal SAs, they'd offer me something (which I'd sometimes accept and sometimes not).
When in new stores, it has really depended on the circumstance. Whenever I have had to wait for anything (picking up a hotstamoed item or even waiting while someone goes to check stock or ask a question) I feel like an offer has been extended. I appreciate that.
In new-to-me stores where I'm just looking and possibly buying, that's when it tends to be hit or miss. If I connect with the associate in some way, then probably. If not, then probably not.
I'm not shy to ask if I am particularly in the mood for a festive shopping experience. If I'm with a friend, I'll just say something like, "Is it possible to have some bubbly? It's kind of a special occasion for us." No use waiting and being disappointed when you can just ask!
I think this is awesome though. That’s a really nice gesture. If my hubby gets taken care of, he then patiently allows me to spend more time and $
Hmmm no the “refreshment” isn’t needed and I couldn’t care less that nothing was offered either. I don’t even feel entitled to be offered either given my purpose is to get my item. When gesture is misinterpreted it can always create poor experience by customer on their own.
