You can bring the bag into the boutique and inquire about ordering the strap as a repair.
Otherwise, you can also purchase one of their Rendezvous wallets or Promenade pouches and share the chain with your New Lock pouch.
I called my SA and she said they would check if I could purchase a strap or if they "have one in stock".
I already thought of sharing straps but my two other pouchettes have gold hardware not silver. I thought the rendezvous wallet had a short strap. I'm not a fan of the "new" promenade design. It is more of a mini bag than a pouchette and/or WOC style that I can toss in a tote.
Thank you for your response and please wish me luck!
Oh does that mean that the New Lock pochette has been discontinued? If so that's a pity
Mine is patent in a dark wine colour and I was recently thinking about getting another colour as I love the style so much, but I guess that's off the cards if its no longer available...
Yes, the New Lock pouchette has been discontinued.