Loewe x Spirited Away

[mandiicandii]

Had to phone Loewe due to my puzzle order being held at customs due to missing paperwork/information from their end. I asked them about my cancelled soot charm and stud order that took a week to be cancelled and they stated it was a stock error and the reason it took so long was because they were searching other stores for stock and were unsuccessful (they didn’t specify what stores they search regionally though). No mention/offer for a notebook but the customer service rep was very apologetic regarding both issues.

 

[tangoqueen]

I’ve had mixed luck with the phantom stock. My order for the Bo cardholder was cancelled but the Soot wallet shipped! I emailed client services to ask why the cardholder was cancelled and they sent an apologetic email about the website having stock inaccuracies. They are also sending a notebook.

Excited to get the wallet as I love this collection and it’s my first Loewe piece

 

[Greentea]

View attachment 5300957
Absolutely freezing (for NorCal) today and the scarf shawl is so warm… regret that I didn’t get the susuwatari beanie

This is so cute.

 

[marie0109]

I’ve had mixed luck with the phantom stock. My order for the Bo cardholder was cancelled but the Soot wallet shipped! I emailed client services to ask why the cardholder was cancelled and they sent an apologetic email about the website having stock inaccuracies. They are also sending a notebook.

Excited to get the wallet as I love this collection and it’s my first Loewe piece

Congratulations on the wallet!
Could you let us know if you got the notebook when the order arrives? I asked customer service per mail and on Instagram if I can get one because I did not get one with my in-store purchase and nothing with my online order. They always replied that they don't have any left.

 

[Rouge pomme]

Time to play the phantom inventory stock lottery. Placed an order for a susuwatari mini puzzle - waiting for the inevitable cancellation email...

Edit: It says "in preparation" but so does my previous cancelled order (which has been refunded). Not very hopeful this will go through.

 

[Logic]

Time to play the phantom inventory stock lottery. Placed an order for a susuwatari mini puzzle - waiting for the inevitable cancellation email...

Edit: It says "in preparation" but so does my previous cancelled order (which has been refunded). Not very hopeful this will go through.

I saw that but decided against playing the game tonight since I tried on 3 different bags yesterday and my credit card company flagged my card as fraud this morning I had to call them to embarrassingly say well I was trying to buy a bag.

Good luck!!

 

[Rouge pomme]

I saw that but decided against playing the game tonight since I tried on 3 different bags yesterday and my credit card company flagged my card as spam this morning I had to call them to embarrassingly say well I was trying to buy a bag.

Good luck!!

If this order gets cancelled, I'm definitely giving up I can foresee my credit card getting flagged with "fraudulent transactions".
Once I was in a boutique, swiped my card and as the receipt was printing out, the credit card company called to inform me of the transaction. That was an embarrassing conversation. "Yes, I'm buying a bag"

 

[zipporah]

Just joined the forum to say thanks for all the info here, even if I've only participated as a lurker! When I first saw this collection I loved it but didn't think I'd actually purchase anything (I don't normally buy in this price bracket, hehe). By the time I realised I would actually spend money on it there was nothing I wanted online, but I did a small tour of Loewe stores and got to see four bags and one SLG in person. Slept on it and went back for the blue Boh puzzle bag, which I love! Quick question - should I treat it in any way before I use it? A friend recommended "Collonil Carbon Pro", which seems to be a waterproofing spray. Worth it? I'm not planning to take it out on rainy days. Should I get a bag organiser?

Also curious if anyone knows anyone who bought the aogaeru flamenco clutch, or has seen anyone online with it? I've found nothing, but it seems to be completely out of stock (unlike the mint sootball flamenco, which has appeared in online restocks a few times - although I don't know if it was actually available). I know the puzzle is the better purchase for me for several reasons, but I'm obsessed with this damn frog bag!

 

[Logic]

If this order gets cancelled, I'm definitely giving up I can foresee my credit card getting flagged with "fraudulent transactions".
Once I was in a boutique, swiped my card and as the receipt was printing out, the credit card company called to inform me of the transaction. That was an embarrassing conversation. "Yes, I'm buying a bag"

Haha the things we do for a bag!!

This is worse than the Hermes site, atleast that doesn’t take the transaction through, it just makes u drool over the stuff but can’t proceed to checkout.

I’m sure you’ll let us know how you go!

 

[protein_]

100% recommend adding pieces to your MyTheresa wishlist (Google the product and then MyTheresa after, then you can add it to your wishlist).

... so far I've gotten an email alert that the Bo cardholder, bucket hat, and candle were back in real stock.

Also saying this so I don't get tempted/upset that I wasn't fast enough when the email came in (I was asleep), ahahah.

 

[fettfleck]

Just joined the forum to say thanks for all the info here, even if I've only participated as a lurker! When I first saw this collection I loved it but didn't think I'd actually purchase anything (I don't normally buy in this price bracket, hehe). By the time I realised I would actually spend money on it there was nothing I wanted online, but I did a small tour of Loewe stores and got to see four bags and one SLG in person. Slept on it and went back for the blue Boh puzzle bag, which I love! Quick question - should I treat it in any way before I use it? A friend recommended "Collonil Carbon Pro", which seems to be a waterproofing spray. Worth it? I'm not planning to take it out on rainy days. Should I get a bag organiser?

Also curious if anyone knows anyone who bought the aogaeru flamenco clutch, or has seen anyone online with it? I've found nothing, but it seems to be completely out of stock (unlike the mint sootball flamenco, which has appeared in online restocks a few times - although I don't know if it was actually available). I know the puzzle is the better purchase for me for several reasons, but I'm obsessed with this damn frog bag!

I did spray my soot small puzzle with Collonil Nanospray Carbon Pro. It went well. Nothing visible on the bag, everything still perfect.
I always spray everything in case I get into rain, while noch planning on it.
Congrats on your bag! Show some action pictures, if you have. The Bo bag is so cute!

 

[Rouge pomme]

Haha the things we do for a bag!!

This is worse than the Hermes site, atleast that doesn’t take the transaction through, it just makes u drool over the stuff but can’t proceed to checkout.

I’m sure you’ll let us know how you go!

I got a shipping notification but the tracking number is "cancelado sin stock". I'll confirm with Client Services and wait for the refund.
No more phantom inventory games for me!

 

[KittyZeppelin]

I received the Flamenco Susuwatari today and sadly, I'm not 100% about it

 

[Logic]

100% recommend adding pieces to your MyTheresa wishlist (Google the product and then MyTheresa after, then you can add it to your wishlist).

... so far I've gotten an email alert that the Bo cardholder, bucket hat, and candle were back in real stock.

Also saying this so I don't get tempted/upset that I wasn't fast enough when the email came in (I was asleep), ahahah.

That’s right MyTheresa is real, I caught the email for the candles, checked it was actually in stock but opted not to buy. Same the emails came through last night whilst I was sleeping.

Our wallets are safe!

 

[Tarochan]

100% recommend adding pieces to your MyTheresa wishlist (Google the product and then MyTheresa after, then you can add it to your wishlist).

... so far I've gotten an email alert that the Bo cardholder, bucket hat, and candle were back in real stock.

Also saying this so I don't get tempted/upset that I wasn't fast enough when the email came in (I was asleep), ahahah.

That's exactly how I got my bucket hat too! My bucket hat order with Loewe is still lingering (unshipped) and at this point it's very high chance of cancellation. I ordered with Mytheresa as soon as it's back in stock. It's shipped within one hour. Talk about realistic inventory and no purchase limit!