Loewe x Spirited Away
- Thread starter Logic
- Start date
TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others
Finally, after the saga and frustration with the 
One boh Amazona available at myTheresa: https://www.mytheresa.com/en-us/loe...h-amazona-19-square-leather-tote-2084434.html
edit: now sold out
edit: now sold out
Last edited:
I nabbed it, thanks for posting. My card initially flagged as fraud so I thought I lost it but I did get on 2nd try. I had been looking for an Amazona!
Asleep again!
Edit: Figured out how to get it (Googled it again and it came up in stock for another country)! Thanks for the alert hehe
... guess this means no new Maison Michel hat for me though ahaha
Last edited:
There was one in-stock for EU (same with the canvas tote) and it'll still ship to the USA!
Edit: Lol, nevermind.
Does anyone know what info they are using to flag your account on the website? I tried using another email address to place an order after having all my orders cancelled on my other account, but still got the payment not authorized email. My guess is they're checking against the entered CC number or address? Called customer service and was told they would escalate the situation....I guess it's my sign to give up on buying anything from this collection 
The phantom inventory website seems to be restocking a lot of leather pieces for all of them to be "not available". I've been calling to ask about the unblock and they seem to indicate a fair bit of accounts (or literally any account that tried to order phantom stock) did get blocked. The fact that they're being slow to unblock either is a manpower vs quantity of blocked accounts issue or they're just intentionally stringing us out until we all go away lol
Last edited:
They’ve updated the little buttons to now say ‘only available in selected stores’.
Wonder if this means the website will stop selling items from this collection? The RTW still has ‘Add to bag’ buttons though, so maybe it’s a just a wording change.
Wonder if this means the website will stop selling items from this collection? The RTW still has ‘Add to bag’ buttons though, so maybe it’s a just a wording change.
Last edited:
For the couple of leather items in "my selection" all of them are (in)conveniently located in the same two Japanese stores (I suspect placeholder?). The Kaonashi bucket hat claims "add to bag" but the sizes are all unavailable, so their phantom inventory woes continue...
I feel like I’m pretty over this now and just going to be patient until next year 
I was trying to get an SLG from this collection through phantom stock, and, as I mentioned earlier, all my 3 orders were rejected (2 cancelled from stock, one for “payment not authorized” despite my credit card being charged), and when reaching out to address the matter was told the following:
“We regret to inform you that your latest orders have been rejected automatically by the system. For security purposes, there is nothing else that can be done from our side.
We apologize for any inconvenience this situation might cause and we remain available for any further assistance.
Thank you for your understanding.”
It’s frustrating as a Loewe fan to have this unsatisfying customer service experience, and seeing the inconsistencies in the variety of responses received by you all too! It feels like a non-helpful answer. I’m a bit bummed by my experience purchasing directly from the Loewe website, and had a better experience in the store. Maybe next year I’ll try to go in store for the collection instead, and it seems like one lesson learned is that it’s easier buy something impulsively and return after thinking about it for these limited collections.
I was trying to get an SLG from this collection through phantom stock, and, as I mentioned earlier, all my 3 orders were rejected (2 cancelled from stock, one for “payment not authorized” despite my credit card being charged), and when reaching out to address the matter was told the following:“We regret to inform you that your latest orders have been rejected automatically by the system. For security purposes, there is nothing else that can be done from our side.
We apologize for any inconvenience this situation might cause and we remain available for any further assistance.
Thank you for your understanding.”
It’s frustrating as a Loewe fan to have this unsatisfying customer service experience, and seeing the inconsistencies in the variety of responses received by you all too! It feels like a non-helpful answer. I’m a bit bummed by my experience purchasing directly from the Loewe website, and had a better experience in the store. Maybe next year I’ll try to go in store for the collection instead, and it seems like one lesson learned is that it’s easier buy something impulsively and return after thinking about it for these limited collections.
Ugh, "we can't do anymore" but "remain available for further assistance"?
It's great for my wallet that they removed the block and barred all the leather goods from being on the website, did they really expand their customer base/popularity with how awful the followup to the middling rollout went. The disdain I got from their CS having to struggle with their IT failures makes my lesson that any future collab release should be purchased through a third party like Mytheresa.