Loewe Paid Authentication Services

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Hello,
I have been reading on various websites how to spot a fake Puzzle bag but despite this and all the great information here, fear I may have purchased a fake off eBay. I know, I know (slaps forehead)! May I bother you ladies to do a quick look at some of the seller’s photos? It so new woot tags but comes with an Authenricatw First certificate and they guarantee authenticity. The seller has 100% rating and only sells luxury brand bags (mainly Burberry but also a few Loewe etc.) Thank you for your generous time and experience.
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Caveat that I am not an authenticator but I believe that is a fake. The reason is that the font on this zipper pull is wrong. Also, I accidentally bought a fake Loewe in the size small in tan and it has the exact same font for the zipper pull. I got mine authenticated and the authenticator said this font was the biggest telltale sign that it is a fake. I later bought a real Loewe Puzzle and the font on that particular zipper pull is the same as all of the other fonts.

Again, not an authenticator, just based on my own personal experience and also my readings about authenticating Loewe Puzzles.

I can DM you some of the pics of the fake zipper pull if you want. I still have the bag because I didn't have to return it (since it was fake and Paypal ruled in my favour).

EDIT to add: the clasp on my fake one also has those weird striations right above the word Loewe. I wouldn't be surprised if your bag came from the same manufacturer as the fake one I got.

A796CE60-1016-4E71-BE93-82B697F3463A.jpeg
 
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Okay 100% your bag is a fake because it has the SAME SERIAL NUMBER as the fake tan one I have in the size small. I don't know much about Loewe serial numbers but I can't imagine they use duplicates especially across different colours. Let me know if you want me to DM you with additional photos.

Thank you so much for your reply. I would greatly appreciate any photos of your replica and real bags (maybe side by side to compare?) with an explanation of what is right/wrong. May I ask who your seller was? Also if this comes with a legit ****************** certificate, how would I appeal to eBay to claim that it is a replica? I scanned the QR code that was given (photo was in the listing) and it shows the bag with same serial number and photos as authentic. Thank you- I so appreciate your reply and help!
 
Thank you so much for your reply. I would greatly appreciate any photos of your replica and real bags (maybe side by side to compare?) with an explanation of what is right/wrong. May I ask who your seller was? Also if this comes with a legit ****************** certificate, how would I appeal to eBay to claim that it is a replica? I scanned the QR code that was given (photo was in the listing) and it shows the bag with same serial number and photos as authentic. Thank you- I so appreciate your reply and help!

I didn't buy mine from ebay. I would suggest you getting it authenticated privately and then using that in your Paypal dispute. I used LegitGrails to authenticate my bag.
 
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I didn't buy mine from ebay. I would suggest you getting it authenticated privately and then using that in your Paypal dispute. I used LegitGrails to authenticate my bag.
My apologies- I replied much earlier but don’t see it here. I suspect that the ****************** certificate (as shown with my replica bag is valid for the original and genuine bag with that serial number. Then the replicas are all made with that same serial number in order to ride off that one certificate and QR code. Sneaky…

in any case I cancelled the order and have already received my refund. It was telling when the seller was eager to refund once I’d pointed out this discrepancy (of same serial numbers). Thank you SO MUCH for sparing me from an awful experience! You are awesome!
 
My apologies- I replied much earlier but don’t see it here. I suspect that the ****************** certificate (as shown with my replica bag is valid for the original and genuine bag with that serial number. Then the replicas are all made with that same serial number in order to ride off that one certificate and QR code. Sneaky…

in any case I cancelled the order and have already received my refund. It was telling when the seller was eager to refund once I’d pointed out this discrepancy (of same serial numbers). Thank you SO MUCH for sparing me from an awful experience! You are awesome!
That's amazing, I'm so glad I was able to help!

That's sooo sneaky about the serial number and QR code, I wouldn't think people would do that but I guess people would do anything to try to trick people!
 
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That's amazing, I'm so glad I was able to help!

That's sooo sneaky about the serial number and QR code, I wouldn't think people would do that but I guess people would do anything to try to trick people!

There is some sort of scam going on. I contacted ****************** (they keep deleting the name of this service so I used lower case) to let them know about my situation. They asked to see a photo of their certificate so I sent it along with a picture of the bag’s interior serial number. I will keep you posted on any updates. Thank you!
 
There is some sort of scam going on. I contacted ****************** (they keep deleting the name of this service so I used lower case) to let them know about my situation. They asked to see a photo of their certificate so I sent it along with a picture of the bag’s interior serial number. I will keep you posted on any updates. Thank you!
That's good! Hope they do something about this. That's pretty terrible.
 
That's good! Hope they do something about this. That's pretty terrible.
I just heard by from Gina at Auth** Fir**. In addition the photos mentioned above, I found and sent her pics of another tan Puzzle bag sold by the same seller with the SAME serial number. She ignored that email and insisted that the certificate for the black bag was valid. So I emailed her again, pointing out that a (ie your) fake tan Puzzle bag, this black Puzzle bag, and now another tan Puzzle bag sold previously by this seller - all have the same serial number. This was all she replied:

Hello; Yes, I did notice this and I am addressing it with our Loewe expert.
Thank you!

Kind Regards,

Gina Nixon | Founder

*****************.com

(End of email reply)
Yikes
 
I just heard by from Gina at Auth** Fir**. In addition the photos mentioned above, I found and sent her pics of another tan Puzzle bag sold by the same seller with the SAME serial number. She ignored that email and insisted that the certificate for the black bag was valid. So I emailed her again, pointing out that a (ie your) fake tan Puzzle bag, this black Puzzle bag, and now another tan Puzzle bag sold previously by this seller - all have the same serial number. This was all she replied:

Hello; Yes, I did notice this and I am addressing it with our Loewe expert.
Thank you!

Kind Regards,

Gina Nixon | Founder

*****************.com

(End of email reply)
Yikes

That is SO friggin shady. Who is this Loewe expert, I definitely would not trust them to authenticate anything. I really wish TPF would let us post the full name of the company (I noticed it worked for the first time you posted about it because there was a typo in the name, you should try that again haha).
 
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That is SO friggin shady. Who is this Loewe expert, I definitely would not trust them to authenticate anything. I really wish TPF would let us post the full name of the company (I noticed it worked for the first time you posted about it because there was a typo in the name, you should try that again haha).
Usually if a site or name is automatically blurred out/deleted here, it's not a good sign.
 
That is SO friggin shady. Who is this Loewe expert, I definitely would not trust them to authenticate anything. I really wish TPF would let us post the full name of the company (I noticed it worked for the first time you posted about it because there was a typo in the name, you should try that again haha).

I was quite taken aback at her brief, almost blasé replies - and she is the founder. Haha the site Authenticatw Firts is not somewhere I would want to have my Loewe checked. Oops sorry for the typo - I’m at Costco!
 
I forgot to add an important detail about my communication with Gina (founder) at Authentic@te F*rst. I had sent her photos of both the tan and black Puzzle bags (sold by the same person with identical serial numbers) as well as AF’s authentication certificates for these bags. There were around 7 photos in total. She blatantly ignored that email, which is when I followed up asking her to address the issue. Her scant reply was what I quoted in my previous post. In fact all of her responses were brief one-liners which felt somewhat dismissive. I do not expect follow up from Gina regarding the validity of their authenticity certification nor of these bags in particular. At this point I am less than inclined to have faith in their expertise or reliability to determine authenticity based on photos submitted to them.

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I forgot to add an important detail about my communication with Gina (founder) at Authentic@te F*rst. I had sent her photos of both the tan and black Puzzle bags (sold by the same person with identical serial numbers) as well as AF’s authentication certificates for these bags. There were around 7 photos in total. She blatantly ignored that email, which is when I followed up asking her to address the issue. Her scant reply was what I quoted in my previous post. In fact all of her responses were brief one-liners which felt somewhat dismissive. I do not expect follow up from Gina regarding the validity of their authenticity certification nor of these bags in particular. At this point I am less than inclined to have faith in their expertise or reliability to determine authenticity based on photos submitted to them.

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Wow, that's totally unacceptable. I wonder who does their Loewe authentications, clearly it's super unreliable. You should do a review of them on Google or something, people need to be warned.
 
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