Loewe Paid Authentication Services

[Pennycal]

After reading this thread I tried using the step by step guide to authenticate the bag but I must admit my eyesight must be bad as I found it hard to tell.

so I guess I need an authentication service
Is Legit Grails the best one?
These are the pics I have should I ask for any additional ones?

 

[pursekitten]

@Pennycal This bag looks like a replica to me. See below.

1) The stitches on the side are uneven and askew.



2) The metal on this ring is peeling at the edges and the Loewe logo is too deeply stamped. Check out the hardware on the bag listed on Loewe main site.



3) The Loewe logo here doesn't appear properly aligned.



4) This serial tag looks too cleanly stamped, there's no spacing between the letters in "Made in Spain", there is not space between the two lines of letters and numbers.



Below an example tag from a replica Loewe puzzle as posted on the r/RepLadies subreddit.

 

[totally]

After reading this thread I tried using the step by step guide to authenticate the bag but I must admit my eyesight must be bad as I found it hard to tell.

so I guess I need an authentication service
Is Legit Grails the best one?
These are the pics I have should I ask for any additional ones?

View attachment 5152734View attachment 5152734View attachment 5152735View attachment 5152736View attachment 5152737View attachment 5152738View attachment 5152739View attachment 5152740View attachment 5152741View attachment 5152742View attachment 5152743

Legit Grails will tell you which additional pictures they need to verify, typically within 24 hours of submission.

 

[Pennycal]

@pursekitten thankyou so much the only thing I had really noticed myself was the first image (the stitching) thanks for taking the time to explain what to look for.

@totally thank you I have never used an authentication service before and there are so many to chose from

 

[Good Friday]

I've used ****************** for a hammock bag and they deemed it authentic however it was also authenticated by Real Authentication and they said it was not. So i opted to refund the bag.

 

[SkyBlueDay108]

I feel the super fakes still don't get everything right, and I still managed to identify the correct Puzzle in that reddit thread even though with a black bag it's much harder to pixel peep.

Handfeel of the leather is the clearest indicator of authenticity IMO. Loewe's leather is just in a league of its own and cannot be replicated easily.

Hello,

My apologies if this is the incorrect place to ask my question. If it is so, please let me know where I may redirect my query!

I’ve just received a Puzzle Small Wine and Garnet Bag purchased from Fashionphile. It’s my second purchase of the same bag - but in a different colour - from my first (Tan) Small Puzzle Bag.

I’ve searched everywhere for the leather serial number tag that is usually inside the interior of the main compartment. It simply isn’t there. There are no loose threads, or needle-pricked lines to indicate that such a label was ever sewn into, then cut or unpicked from the seam of the lining of the bag.

There is also just the one additional cloth interior I pocket within the main compartment, rather than the two smaller cloth pockets that are in either side of my other Tan Small Puzzle.

The inside of the cloth pocket also has about 3mm of exposed raw edge that has still slightly sticky glue all along it. My other Tan Small Puzzle bag has no such raw edges sticking out on the inside of either of its two pockets.

The bag arrived with what appears to be original shop tags of the bag with its serial number, the colour description (Vino and Grenat) and size details all correct. There is also a small (fits in the palm of my hand) guarantee booklet that has the instructions in various languages. And although I cannot read the Japanese, the Italian part has words in it that I recognise and correlate with its English section that reads prefect grammatically (most fake leaflets have weird mistyped errors and grammatical mistakes).

I’ve just emailed Fashionphile, but am terribly worried I will get no help from them. After reading the horror stories here of people who’ve bought bags from them and who’ve not been refunded return shipping or taxes paid, I am feeling sick in the stomach.

I’ve paid an additional, unforeseen AUD$140 for a (previously unmentioned on Fashionphile’s website) fee for the UPS courier, and all up AUD$510 extra in additional fees.
I am very concerned how this is going to turn out. And am wondering if any Loewe Puzzle owners here know if any of the Small Puzzle bags were/are ever sold without their little Lester serial number tags inside the bag’s main compartment?

 

[SkyBlueDay108]

Hello,

My apologies if this is the incorrect place to ask my question. If it is so, please let me know where I may redirect my query!

I’ve just received a Puzzle Small Wine and Garnet Bag purchased from Fashionphile. It’s my second purchase of the same bag - but in a different colour - from my first (Tan) Small Puzzle Bag.

I’ve searched everywhere for the leather serial number tag that is usually inside the interior of the main compartment. It simply isn’t there. There are no loose threads, or needle-pricked lines to indicate that such a label was ever sewn into, then cut or unpicked from the seam of the lining of the bag.

There is also just the one additional cloth interior I pocket within the main compartment, rather than the two smaller cloth pockets that are in either side of my other Tan Small Puzzle.

The inside of the cloth pocket also has about 3mm of exposed raw edge that has still slightly sticky glue all along it. My other Tan Small Puzzle bag has no such raw edges sticking out on the inside of either of its two pockets.

The bag arrived with what appears to be original shop tags of the bag with its serial number, the colour description (Vino and Grenat) and size details all correct. There is also a small (fits in the palm of my hand) guarantee booklet that has the instructions in various languages. And although I cannot read the Japanese, the Italian part has words in it that I recognise and correlate with its English section that reads prefect grammatically (most fake leaflets have weird mistyped errors and grammatical mistakes).

I’ve just emailed Fashionphile, but am terribly worried I will get no help from them. After reading the horror stories here of people who’ve bought bags from them and who’ve not been refunded return shipping or taxes paid, I am feeling sick in the stomach.

I’ve paid an additional, unforeseen AUD$140 for a (previously unmentioned on Fashionphile’s website) fee for the UPS courier, and all up AUD$510 extra in additional fees.
I am very concerned how this is going to turn out. And am wondering if any Loewe Puzzle owners here know if any of the Small Puzzle bags were/are ever sold without their little Lester serial number tags inside the bag’s main compartment?

* The little leather, not Lester, tag

 

[Lillianlm]

Hello,

My apologies if this is the incorrect place to ask my question. If it is so, please let me know where I may redirect my query!

I’ve just received a Puzzle Small Wine and Garnet Bag purchased from Fashionphile. It’s my second purchase of the same bag - but in a different colour - from my first (Tan) Small Puzzle Bag.

I’ve searched everywhere for the leather serial number tag that is usually inside the interior of the main compartment. It simply isn’t there. There are no loose threads, or needle-pricked lines to indicate that such a label was ever sewn into, then cut or unpicked from the seam of the lining of the bag.

There is also just the one additional cloth interior I pocket within the main compartment, rather than the two smaller cloth pockets that are in either side of my other Tan Small Puzzle.

The inside of the cloth pocket also has about 3mm of exposed raw edge that has still slightly sticky glue all along it. My other Tan Small Puzzle bag has no such raw edges sticking out on the inside of either of its two pockets.

The bag arrived with what appears to be original shop tags of the bag with its serial number, the colour description (Vino and Grenat) and size details all correct. There is also a small (fits in the palm of my hand) guarantee booklet that has the instructions in various languages. And although I cannot read the Japanese, the Italian part has words in it that I recognise and correlate with its English section that reads prefect grammatically (most fake leaflets have weird mistyped errors and grammatical mistakes).

I’ve just emailed Fashionphile, but am terribly worried I will get no help from them. After reading the horror stories here of people who’ve bought bags from them and who’ve not been refunded return shipping or taxes paid, I am feeling sick in the stomach.

I’ve paid an additional, unforeseen AUD$140 for a (previously unmentioned on Fashionphile’s website) fee for the UPS courier, and all up AUD$510 extra in additional fees.
I am very concerned how this is going to turn out. And am wondering if any Loewe Puzzle owners here know if any of the Small Puzzle bags were/are ever sold without their little Lester serial number tags inside the bag’s main compartment?

I just bought a small puzzle bag from Neiman Marcus and the serial number is not on a tag. On mine, it’s imprinted on the leather strip right above the place where the lining starts in the interior of the bag.
Also, my bag also has just one interior pocket.
I hope this helps.

 

[SkyBlueDay108]

I just bought a small puzzle bag from Neiman Marcus and the serial number is not on a tag. On mine, it’s imprinted on the leather strip right above the place where the lining starts in the interior of the bag.
Also, my bag also has just one interior pocket.
I hope this helps.

Hello,
Thank you so much for your speedy help!
After reading your reply, I went to take a look where you suggested: there is not a single imprint on the leather flap - on either of the flaps - covering the zipper of the main compartment near where the lining starts. Feeling rather sick about this! Thank you so very much for your kind and swift help. I’m still hoping this tunes out to be an authentic purchase from Fashionphile. I’ve emailed them and hoping they assist me within the next forty eight hours.

 

[despair]

Hello,

My apologies if this is the incorrect place to ask my question. If it is so, please let me know where I may redirect my query!

I’ve just received a Puzzle Small Wine and Garnet Bag purchased from Fashionphile. It’s my second purchase of the same bag - but in a different colour - from my first (Tan) Small Puzzle Bag.

I’ve searched everywhere for the leather serial number tag that is usually inside the interior of the main compartment. It simply isn’t there. There are no loose threads, or needle-pricked lines to indicate that such a label was ever sewn into, then cut or unpicked from the seam of the lining of the bag.

There is also just the one additional cloth interior I pocket within the main compartment, rather than the two smaller cloth pockets that are in either side of my other Tan Small Puzzle.

The inside of the cloth pocket also has about 3mm of exposed raw edge that has still slightly sticky glue all along it. My other Tan Small Puzzle bag has no such raw edges sticking out on the inside of either of its two pockets.

The bag arrived with what appears to be original shop tags of the bag with its serial number, the colour description (Vino and Grenat) and size details all correct. There is also a small (fits in the palm of my hand) guarantee booklet that has the instructions in various languages. And although I cannot read the Japanese, the Italian part has words in it that I recognise and correlate with its English section that reads prefect grammatically (most fake leaflets have weird mistyped errors and grammatical mistakes).

I’ve just emailed Fashionphile, but am terribly worried I will get no help from them. After reading the horror stories here of people who’ve bought bags from them and who’ve not been refunded return shipping or taxes paid, I am feeling sick in the stomach.

I’ve paid an additional, unforeseen AUD$140 for a (previously unmentioned on Fashionphile’s website) fee for the UPS courier, and all up AUD$510 extra in additional fees.
I am very concerned how this is going to turn out. And am wondering if any Loewe Puzzle owners here know if any of the Small Puzzle bags were/are ever sold without their little Lester serial number tags inside the bag’s main compartment?

Tags and booklets are honestly not a good way to gage authenticity of any product - after all there's no stopping anyone from using these items from a real bag and then selling off a fake with these enclosed. I would say the glue being exposed is a huge red flag as is the lack of any date stamp anywhere in the bag. Did you compare the bag against your existing Puzzle? Look for things like whether the stitching is similar, whether the individual puzzle flaps look and feel authentic, whether the Loewe brand marks on the zippers and strap clips are similar and so on. We can't really do authentication here unfortunately.

 

[Cardamom]

Hello,
Thank you so much for your speedy help!
After reading your reply, I went to take a look where you suggested: there is not a single imprint on the leather flap - on either of the flaps - covering the zipper of the main compartment near where the lining starts. Feeling rather sick about this! Thank you so very much for your kind and swift help. I’m still hoping this tunes out to be an authentic purchase from Fashionphile. I’ve emailed them and hoping they assist me within the next forty eight hours.

Hi, I know how worrying it can be when attempting to authenticate a very expensive preloved bag. I also purchased my puzzle preloved and used LegitGrails to authenticate. While I have not heard of any stories of fake puzzles from the Fashionphile, it is completely understandable to worry when design elements are different. I would encourage you to use Legit Grails (http://legitgrails.com/) as a number of us here on this forum have in the past to authenticate puzzles. It is a few extra dollars but very much worth the peace of mind.

Fashionphile does have a lifetime authenticity guarantee, so if anything does happen, you should be guaranteed a refund. Good luck!

 

[SkyBlueDay108]

Tags and booklets are honestly not a good way to gage authenticity of any product - after all there's no stopping anyone from using these items from a real bag and then selling off a fake with these enclosed. I would say the glue being exposed is a huge red flag as is the lack of any date stamp anywhere in the bag. Did you compare the bag against your existing Puzzle? Look for things like whether the stitching is similar, whether the individual puzzle flaps look and feel authentic, whether the Loewe brand marks on the zippers and strap clips are similar and so on. We can't really do authentication here unfortunately.

Hello! Thank you so much for jumping on this thread to help me. Okay, got it — tags and booklets are possibly real and from another same style and coloured bag.

I followed your sound suggestions and
1) checked the stitching against the one I have (they look almost identical)
2) the stamping seems to my very-new-to-Loewe eye to look good, but the, “MADE IN SPAIN” under the, “LOEWE”, seems pretty squishy / deeper than my Tan one. However, I’m unsure if that is because the Wine and Garnet leather tag is so dark and a different colour from the Tan that it looks different
3) yes, that exposed seam glue is a red flag for me, too
4) I haven’t felt the leather of other Loewe patch work colour bags before (I only have the Tan grained leather in Small and Mini, both of which is divinely soft and supple). And the only smooth leather on both bags is the handle and strap. Howeve, the Wine and Garnet leather bag from Fashionphile - despite being the smooth leather on all its patches, feels like it’s a bit dry.

And, the inside flap leather when I gently pushed it back to look for a serial number stamp, wrinkled a little bit like a fake Loewe I once handled in person.

Thank you so much for the authentication advice - I’ll shoot them my photos and ask for their confirmation either way!

 

[SkyBlueDay108]

Hi, I know how worrying it can be when attempting to authenticate a very expensive preloved bag. I also purchased my puzzle preloved and used LegitGrails to authenticate. While I have not heard of any stories of fake puzzles from the Fashionphile, it is completely understandable to worry when design elements are different. I would encourage you to use Legit Grails (http://legitgrails.com/) as a number of us here on this forum have in the past to authenticate puzzles. It is a few extra dollars but very much worth the peace of mind.

Fashionphile does have a lifetime authenticity guarantee, so if anything does happen, you should be guaranteed a refund. Good luck!

Hello!
Many thanks indeed for your advice on whom to ask for authentication of this bag.
I shall do as you’ve suggested and shoot them some photos of my bag. Whilst still hoping to get confirmation that this bag is authentic, hearing what you have all experienced with your own bags and your advice to me, I’m fast losing hope that this bag is anywhere authentic, and is, in fact, a gold-class imitation
You’ve all been incredibly kind wth your time and so generous and kind with your advice, that if it took a colossal nightmare to discover this, I’d say that’s been a real perk!
Wishing you all a safe and wonderful festive season ahead!

 

[despair]

A lot of superfakes for Loewe Puzzles still have issues with the branding on the metal parts of the bag so try checking the Loewe on the strap alligator clips and also the metal Anagram logo on the ends of the zipper teeth and the strap.

 

[Lillianlm]

Hello,
Thank you so much for your speedy help!
After reading your reply, I went to take a look where you suggested: there is not a single imprint on the leather flap - on either of the flaps - covering the zipper of the main compartment near where the lining starts. Feeling rather sick about this! Thank you so very much for your kind and swift help. I’m still hoping this tunes out to be an authentic purchase from Fashionphile. I’ve emailed them and hoping they assist me within the next forty eight hours.

Just to be clear - it’s not on the flap covering the zipper. It’s on the leather strip on the inside of the bag. On mine - if you hold the bag against you with the back of the bag against your body, it’s on the left side.