Local Buyer

scottishdoll

Member
Apr 11, 2012
541
0
Berkshire, UK
Hi

I've just sold a bag online for £300. The buyer lives about 10 miles away and has asked if she can pick up rather than than have it delivered to save on the postage. I don't sell on Ebay very often so I was wondering about potential problems if the buyer isn't happy, etc.

thanks in advance :smile:
 

poopsie

How Sentimental
O.G.
Jan 14, 2009
13,112
9,154
Where the wild things are
I have done local pick up....but it was for a lower cost item. I made sure that they paid cash. Never accept Paypal for a pick up.
On the other hand, how much can the shipping be? The only thing that costs anything here is the Insurance and Signature Confirmation. The actual postage to ship is a pittance.
Besides..............this is something that should have been addressed PRIOR to the sale, not sprung on you afterwards.
 

scottishdoll

Member
Apr 11, 2012
541
0
Berkshire, UK
I have done local pick up....but it was for a lower cost item. I made sure that they paid cash. Never accept Paypal for a pick up.
On the other hand, how much can the shipping be? The only thing that costs anything here is the Insurance and Signature Confirmation. The actual postage to ship is a pittance.
Besides..............this is something that should have been addressed PRIOR to the sale, not sprung on you afterwards.
I totally agree. She has already paid via Paypal, she only asked these questions after she paid.

I'm travelling within the UK tomorrow night after work (about 400miles away)so I'm wondering if I shoudl just tell her I'm not in the area so she can't collect as I'm a bit nervous incase something goes wrong.
 

qtyuki

O.G.
Aug 3, 2008
262
39
I've only had a couple of experiences recently, I sold my first bag recently for the same amount of money, and the buyer wanted to meet in person.

I would advise that if you do go down this route, that to accept cash only - do not accept Paypal as there is no way of proving that the buyer received the item.

Maybe arrange to meet the buyer somewhere where they can sit down and inspect the bag, then if she's happy she can pay you for it?
 

MarneeB

~Love My Dogs~
O.G.
Mar 15, 2009
15,685
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52
Missouri
I'd just tell her you're too busy to meet up and since she's already paid it'll be going in the mail.
 

BeenBurned

Coach, Dooney, Uggs
Authenticator
O.G.
Feb 25, 2007
47,446
16,186
East Coast, USA
This is the reason why you don't want to use local pickup with a PP payment: Buyer can claim INR and you won't have a d.c. number to prove that she received it and that's the only way you can win an INR dispute.
 

scottishdoll

Member
Apr 11, 2012
541
0
Berkshire, UK
She paid quite quickly after the auction ended (including the delivery charge) then sent the email asking if she could come collect it as she noticed we were relatively close by.

I haven't responded yet as I wanted to get some advice first before committing myself to something that could cause problems later down the line. So if she decides not to go ahead with it I'll be pretty pissed as she should have brought this up before she bid or before she paid!!!
 
Apr 15, 2007
63,968
9,278
I would just let her know that you are not available to meet for a pick up

I would just let her know you will be mailing the parcel out as she has already
paid for the postage.

And do you need insurance, signature confirmation & delivery confirmation on this?
I would do that as well to make sure that she gets the package.
 

tutushopper

❤️ Lambskin Lover ❤️
Apr 13, 2012
16,420
121
I would think a polite, "I'm terribly sorry but it's already been taken to the post office (or to your mailer, if the post office is closed)" would suffice.
 
Apr 15, 2009
726
5
Building on tutushopper's reply, I think I'd be inclined to say something like "I'm sorry, I work odd hours and am on-call as well so meeting would be impossible" or similar.
 

northerndancer

What, me worry?
O.G.
Dec 30, 2007
5,072
698
The Cool Cool North
There are advantages to local pick up. Cash only so no Paypal fees for the seller. No chance of a Paypal claim. And the buyer saves on shipping. So can be a win-win.

I agree that no way with a Paypal payment.