So, I bought my first louis purchase, the small agenda damier ebene illustre model, and while it is beautiful, the planner inserts are a mess! There is a duplicate Aug to Oct, but missing Mar to May. I have called my local LV store 3 times and they don't have it, then have it, then don't have it. Then, they don't know if they have it, but can't find my receipt...One would think that with a LUXURY item, they would have good service and say, oh, wow, you can't get out here, we messed up, we will send you the extra pages.
I have even mentioned that i am ON CRUTCHES w/ busted knee and work during the week and can't get there. They still INSIST that I have to come out there and change things out. Now they will supposedly get it in and keep it til December 5th, but when I started expressing my dismay, the sales person hung up on me. Is it just me, or should they have better customer service for the prices they charge?
Are they giving me the runaround or is this pretty typical?
I have even mentioned that i am ON CRUTCHES w/ busted knee and work during the week and can't get there. They still INSIST that I have to come out there and change things out. Now they will supposedly get it in and keep it til December 5th, but when I started expressing my dismay, the sales person hung up on me. Is it just me, or should they have better customer service for the prices they charge?
Are they giving me the runaround or is this pretty typical?