Leather repairers in the UK? Dog chewed my bag :(

Dolly2012

Member
Feb 15, 2012
36
5
Hi there,

Does anyone know of somewhere reputable in the UK that can could mend a YSL bag strap that my dog has chewed?
 

Lwy

Member
Sep 20, 2015
267
259
London
If you're in London you can try The Restory. They fixed my YSL with colour transfer. Alternatively, you can also try The Handbag Restoration Company which I heard great things about. Sorry this has happened to your bag, hope you'll get it fixed soon.
 

Gabs007

Member
Feb 5, 2018
2,219
2,938
If you have an old fashioned cobbler, a lot of them are super skilled with handbag repairs
 

Dolly2012

Member
Feb 15, 2012
36
5
Hi, sorry for the lack of reply it's been a busy month! I did have some good, unexpected news though. I sent YSL some pictures asking what could be done, they confirmed straps could be replaced (at a very reasonable cost) but then offered to do it for free, I haven't even had to pay postage. Unbelievable customer service, customer for life now!
 

Lwy

Member
Sep 20, 2015
267
259
London
Hi, sorry for the lack of reply it's been a busy month! I did have some good, unexpected news though. I sent YSL some pictures asking what could be done, they confirmed straps could be replaced (at a very reasonable cost) but then offered to do it for free, I haven't even had to pay postage. Unbelievable customer service, customer for life now!
That's fantastic! Really happy for you! But annoyingly I bought a Sac De Jour on their website last year and I find the strap a bit too long. I asked their CS if they offer the service to punch more holes and they said they can't... Anyway, glad you got it sorted x