Las Vegas Hermes

_kiki119_

Member
Jun 14, 2020
275
939
I recently stated a relationship with a SA at Bellagio when i visited the store back in OCT.

I have expressed my desire after a B, but would love to know if any insight on spending quota/timeline before a quota bag offer?
 

kellay

New Member
Nov 24, 2009
4
0
Sorry this is a cross post from the repair forum, but I figured I may have better luck here since I haven’t heard anything there. I have a vintage Kelly that I’d really like to have repaired. I don’t have a local store, but Las Vegas makes the most sense for me since I have family there and it’s geographically the closest. However, I tried the Crystals and Bellagio store and they both said that I would need to be the original purchaser to send it in. I can’t get a straight answer over the phone from the Wynn location and wasn’t able to get an appointment while I was here. Has anyone had any experience getting a preowned bag repaired in Vegas? I’m trying to figure out where I’d like to establish a relationship with an SA, and if it just takes a better relationship with an SA in Vegas, I’m in no hurry. I also have extended family in LA, but it’s a bit farther for me. Thanks in advance!
 

acrowcounted

Uh oh...
O.G.
Feb 10, 2007
5,634
12,092
Sorry this is a cross post from the repair forum, but I figured I may have better luck here since I haven’t heard anything there. I have a vintage Kelly that I’d really like to have repaired. I don’t have a local store, but Las Vegas makes the most sense for me since I have family there and it’s geographically the closest. However, I tried the Crystals and Bellagio store and they both said that I would need to be the original purchaser to send it in. I can’t get a straight answer over the phone from the Wynn location and wasn’t able to get an appointment while I was here. Has anyone had any experience getting a preowned bag repaired in Vegas? I’m trying to figure out where I’d like to establish a relationship with an SA, and if it just takes a better relationship with an SA in Vegas, I’m in no hurry. I also have extended family in LA, but it’s a bit farther for me. Thanks in advance!
I’m surprised to hear this about Crystals. They’re a large store and I feel like they would be adept at spa services. Bellagio always seems a little confused about anything beyond selling what’s directly already in the store. And Wynn used to be a pretty small store but now with the new renovations, should become near flagship level service. There are recent stories about Hermes clamping down on resellers and reselling so I wonder if they are, perhaps temporarily, putting restrictions on servicing second hand items.
 

kellay

New Member
Nov 24, 2009
4
0
I’m surprised to hear this about Crystals. They’re a large store and I feel like they would be adept at spa services. Bellagio always seems a little confused about anything beyond selling what’s directly already in the store. And Wynn used to be a pretty small store but now with the new renovations, should become near flagship level service. There are recent stories about Hermes clamping down on resellers and reselling so I wonder if they are, perhaps temporarily, putting restrictions on servicing second hand items.
I was surprised too! I’m interested to hear any other stories. I had said it was from an auntie, but they said she would have to be the one to pick it up even if they saw the sale in her profile at Crystals. At the Bellagio, I didn’t get to speak with them quite as in depth and they said “as long as she bought it locally, it can be repaired but not if she got it somewhere like Paris” ‍♀
 

kaydeebenda

New Member
Feb 23, 2021
1
0
How early in advance do you need to make an appointment at one of the Hermès stores in Vegas? Want to make sure I get a time slot when I go.
 

msbunnymh

Member
Aug 2, 2020
11
10
How early in advance do you need to make an appointment at one of the Hermès stores in Vegas? Want to make sure I get a time slot when I go.
When I was planning to go in November, they told me a few days before would be ok. (I ended up cancelling the trip in the end.) I am not sure how it’s like now as covid cases going down and they have more visitors in Vegas. It doesn’t hurt to call them and ask.
 

_kiki119_

Member
Jun 14, 2020
275
939
How early in advance do you need to make an appointment at one of the Hermès stores in Vegas? Want to make sure I get a time slot when I go.
When i went in oct, i makes an appt about a month about.... i got my SA text #, and she was flexible to move up the appt for me since i was having jet lag issue
 

Crapples

Member
Feb 23, 2021
9
7
I went for Christmas and made an appointment a few weeks out. My SA accommodated me immediately. I had good spend during my first visit about two months prior and dropped the same amount the second time. She then called in Jan to let me know my C24 was ready and held an appointment for me the next weekend. Store was empty when I went.
 

Siha77

Member
Jun 14, 2019
124
534
For those of you who have visited H stores in Vegas recently (like this year), can you tell me what it was like for the stores? Are they appointment only? And what was it like around Vegas in general (Covid restrictions wise, masks and social distancing)? Did you all feel safe?
 

Fab41

Member
May 28, 2015
945
2,097
LA, California
For those of you who have visited H stores in Vegas recently (like this year), can you tell me what it was like for the stores? Are they appointment only? And what was it like around Vegas in general (Covid restrictions wise, masks and social distancing)? Did you all feel safe?
hi i went mid Feb. appointment only (Crystals). i made the appointment when i scheduled to pick up a bag offer from my SA.. Vegas is getting back there but of course not as busy as pre Covid.. masks required when indoors and in public areas (pools).. restaurants mostly also need advanced bookings ( like 1-2 days for lunch/dinner) unless you’re willing to wait (for low-mid range places like cheesecake factory).. I think tge casinos are doing their best.. temp scans installed (no contact) at entry points etc
 
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Siha77

Member
Jun 14, 2019
124
534
hi i went mid Feb. appointment only (Crystals). i made the appointment when i scheduled to pick up a bag offer from my SA.. Vegas is getting back there but of course not as busy as pre Covid.. masks required when indoors and in public areas (pools).. restaurants mostly also need advanced bookings ( like 1-2 days for lunch/dinner) unless you’re willing to wait (for low-mid range places like cheesecake factory).. I think tge casinos are doing their best.. temp scans installed (no contact) at entry points etc
Thank you for the info and congrats on your offer!
 

Crapples

Member
Feb 23, 2021
9
7
For those of you who have visited H stores in Vegas recently (like this year), can you tell me what it was like for the stores? Are they appointment only? And what was it like around Vegas in general (Covid restrictions wise, masks and social distancing)? Did you all feel safe?
If you want to be perfectly safe, it's not the place to be. There are still thousands of people on the casino floor. People obviously drink and smoke mask down. It feels like a really nice Vegas experience without all the crowds but I would never want to get it twisted that it is a safe experience to avoid COVID. I probably would compare it to being in a busy supermarket and while you may be ok with going to the store once a week or so, you may struggle with working 8 hour shifts at a busy supermarket. That's what being in Vegas is like. Hermes is fully socially distanced at the Bellagio, but you're still interacting with your SA up close and they are probably interacting with dozens or more a day. I hope this blunt assessment was helpful. I've gone twice during COVID and been fine but would never want to encourage something that could be harmful to you.
 
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Siha77

Member
Jun 14, 2019
124
534
If you want to be perfectly safe, it's not the place to be. There are still thousands of people on the casino floor. People obviously drink and smoke mask down. It feels like a really nice Vegas experience without all the crowds but I would never want to get it twisted that it is a safe experience to avoid COVID. I probably would compare it to being in a busy supermarket and while you may be ok with going to the store once a week or so, you may struggle with working 8 hour shifts at a busy supermarket. That's what being in Vegas is like. Hermes is fully socially distanced at the Bellagio, but you're still interacting with your SA up close and they are probably interacting with dozens or more a day. I hope this blunt assessment was helpful. I've gone twice during COVID and been fine but would never want to encourage something that could be harmful to you.
Very helpful, and I definitely appreciate the honesty!