Sorry this is a cross post from the repair forum, but I figured I may have better luck here since I haven’t heard anything there. I have a vintage Kelly that I’d really like to have repaired. I don’t have a local store, but Las Vegas makes the most sense for me since I have family there and it’s geographically the closest. However, I tried the Crystals and Bellagio store and they both said that I would need to be the original purchaser to send it in. I can’t get a straight answer over the phone from the Wynn location and wasn’t able to get an appointment while I was here. Has anyone had any experience getting a preowned bag repaired in Vegas? I’m trying to figure out where I’d like to establish a relationship with an SA, and if it just takes a better relationship with an SA in Vegas, I’m in no hurry. I also have extended family in LA, but it’s a bit farther for me. Thanks in advance!