Thank you for sharing your stories, ladies! Your wonderful experiences influenced my decision making and here's my long story:
I vacation a few times a year in Europe and the States. I used to only shop while I was on vacation, so I never had a home store. Last year, I committed to my tiny local H store in Canada to be my home store. They require 1:1 spending to be considered a B/K and there's a long wait list. Two of my SA's quit in the past year and I've been annoyed that I had to rebuild rapport.
After following this chat, I decided to change my home store to either Bellagio or Crystals. On my first day in Vegas, I visited the Bellagio store first due to most people's raving reviews. An SA showed me some SLG's, and then, I told her that I was interested in switching my home store to Bellagio or Crystals. She encouraged me to check out the SLG's at Crystals and to gauge the store to see which one I would prefer to shop at.
At Crystals, a few SA's approached me and they were friendly and helpful. However, I felt that I had to engage them to be warmer. A few hours later, I went back to Bellagio and another SA assisted me. She thanked me for choosing Bellagio as my new home store and I requested a SLG from Crystals to be transferred to Bellagio. She said it'll arrive by noon the next day. I told her that I'll wait until her shift starts before visiting the store.
The next evening, I went back to Bellagio to pick up the SLG and I also tried on some jewelry. After choosing a necklace, my new SA offered me a B!!! I thought I misheard her and she repeated if I wanted a B. Lol. I asked if she had a B30, K28, or K25 in neutral colours. She said only a B35 in fauve barenia faubourg leather with phw is available. She opened the brand new box for me and I tried it on. The bag was gorgeous, but it was too heavy and bulky. She allowed me to try most of the bags in the store and she implied that I could buy them. However, I decided to stick with B's and K's. I reiterated that I'm committing to buy most of my H stuff with her even though it costs more in the States and I'll get taxed 12% when I return to Canada. Afterwards, I signed a credit card waiver form, so she could ship my future purchases to my vacation home in the States. We agreed to keep in touch via email until I visit her again in a few months.
Hopefully, I'll be offered one of my dream bags before the new Waikiki store opens in the Spring. If not, I'll buy one of my bags there, and hope all is forgiven as I'll still let my new SA drain my bank account.