I got a brand new bag this time!!!! So happy, and they were apologetic!! That was clearly NOT A NEW BAG!!My day is starting on a good note once again!!
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Glad to know that it works out fine in the end. Congrats!
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I got a brand new bag this time!!!! So happy, and they were apologetic!! That was clearly NOT A NEW BAG!!My day is starting on a good note once again!!
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It is very strange how the online store works. I was explained by Ana that they don't hold online inventory and that they basically just locate it for you at a store. She implied that there was a chance that some items would be missing
Anyone have info on online purchases?
I got the email showing my order summary immediately after I "paid" but have not received the confirmation email. Only when you get the confirmation email then you know your order is put through.Hello ladies. I ordered the medium rame veneta today. The bag doesn't show on the sale link anymore. It was sitting in my cart yesterday and decided to finally purchased it today. Does that mean it's sold out even if they charge it to my card. I will be so sad if I don't get it.
Call your cc and ask if the charge has been approved. I called Amex this morning and it had been submitted and approved but not coming up when I looked at my cc account online.I got the email showing my order summary immediately after I "paid" but have not received the confirmation email. Only when you get the confirmation email then you know your order is put through.
I ordered last night Fri at 12AM online and I called right now Sat 12:30 noon the 646 number on the order summary and the lady told me they are still processing orders from Thursday. They probably won't be able to confirm until later tonight or Tuesday. All I can do is keep my fingers crossed.
I got the email showing my order summary immediately after I "paid" but have not received the confirmation email. Only when you get the confirmation email then you know your order is put through.
I ordered last night Fri at 12AM online and I called right now Sat 12:30 noon the 646 number on the order summary and the lady told me they are still processing orders from Thursday. They probably won't be able to confirm until later tonight or Tuesday. All I can do is keep my fingers crossed.
My SA had a wait list for it and a customer ready to snatch it up as soon as I let go.
She actually told me that the blue bleeds and fades. Something with the dye, but the store has had some customer complaints.... so better off. I did love the color, but went to Saks on my way home from work and the medium was just way too small. And I'm 5'4 and tiny.
oh, yes, I'm sure you are right about that. silly me!Maybe they are still processing orders put in through the person shopper?
I got a brand new bag this time!!!! So happy, and they were apologetic!! That was clearly NOT A NEW BAG!!My day is starting on a good note once again!!
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I just order a couple of SLGs from the online store. These were supposed to be sold out at boutiques. I'll let you know if I get a "sold out" email from Ana.