Is this a defect, is this normal for this Chanel item?
- Thread starter honeybunch
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Tried my best to capture this and I know Champagne Gold looks silver in some lights but the CC looks a lot more silver vs the chain that looks more yellow gold. They seem almost two diff metals. Is this normal? Am I seeing things?
and yes I still haven't taken the plastic off yet
and yes I still haven't taken the plastic off yet
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That’s exactly what I thought, but it seems normal. This is the old thread that I started when I got my mini on October: https://forum.purseblog.com/threads/light-gold-hardware-on-black-classic-mini.1046926/Tried my best to capture this and I know Champagne Gold looks silver in some lights but the CC looks a lot more silver vs the chain that looks more yellow gold. They seem almost two diff metals. Is this normal? Am I seeing things?
and yes I still haven't taken the plastic off yet
Omg okay glad I'm not the only one who sees it - thought I was going crazy too haha! I spent too long waiting for this bag to let it go so guess I'll deal with it, she's still a beauty. Thanks so much!
Should I return it?
Hi everybody, I need your insights. I just bought my first small classic flap and have some questions. I have only owned minis and never CF so this is a first time for me. I order via phone so SA in NM shipped it to me. It is a microchip bag. The page inside the booklet where the boutique stamp should be was left empty. Also the dustbag looks different from what I have seen from Youtube unboxing. Is this normal? I also notice 3 tiny scratches on the CC logo hardware as well as some white cast on the stitching inside the inner flap.
should I return the bag?
should I return the bag?
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D
Deleted member 626500
I don't know about the dustbag. The fact the authenticity card was left blank would not concern me as you bought this from Neiman Marcus which is an authorized seller.
However, the very poor stitching would bother me. What you are seeing are little bits of paper trapped under the stitches. This should have been removed. (Topstitching by machine is done over tissue paper so the presser foot doesn't damage the leather. The tissue paper is then torn away. Here it wasn't completely removed.)
The workmanship/quality control on this item is TERRIBLE. If you were to sell the bag, they would probably reduce the value b/c of the workmanship or reject it altogether. I would return and demand a refund of shipping fees.
However, the very poor stitching would bother me. What you are seeing are little bits of paper trapped under the stitches. This should have been removed. (Topstitching by machine is done over tissue paper so the presser foot doesn't damage the leather. The tissue paper is then torn away. Here it wasn't completely removed.)
The workmanship/quality control on this item is TERRIBLE. If you were to sell the bag, they would probably reduce the value b/c of the workmanship or reject it altogether. I would return and demand a refund of shipping fees.
Thank you for your input. I have purchased from stand alone boutique as well as local NM boutique near my place and they always ship the package together with return label. This is my first time I purchased from a hybrid location and no return label was included, which I find it strange.
The dustbag is the new dustbag. It's normal. It's cotton now which is suppose to be better for the leather. It doesn't have the drawing or Karl name on it.
The empty booklet is fine. None of my booklets were ever filled out by the boutiques.
The stitching would concern me. Ask if there's another one. Is it mold ? What is it?
The empty booklet is fine. None of my booklets were ever filled out by the boutiques.
The stitching would concern me. Ask if there's another one. Is it mold ? What is it?
D
Deleted member 626500
So you didn't purchase this from Neiman Marcus?
If you did--call customer service and they will send a return shipping label. I've noticed that lately, they generally fail to include a return shipping label. Don't delay. They've gotten VERY strict with returns so if it's not w/i their guidelines it will be refused.
I bought it directly from Neiman Marcus boutique. but from I what understand from my SA, it is a hybrid location which the SA is employed by NM but the merch is owned by Chanel. So my purchase only has NM e-receipt and doesnt have e-receipt from @Chanel.com like my other previous orders from stand alone boutique or Neiman marcus boutique that is linked to Chanel. Please correct me if I’m wrong in terms of hybrid boutique. I just recently know about it.