Is this a defect, is this normal for this Chanel item?

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Hi
I can’t help but noticing that the flap on my newly purchased bag is crooked. Should I exchange it? Or this is considered to be normal? I’m quite bothered by it. I went to measure my other classic flap bag and they seems to be off a little bit but not as noticeable as this.

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I see what you're seeing! I think it's fairly minimal and unfortunately within the standards of normal for Chanel. I've definitely seen worse and I think there are people out there who'd be fine with your bag. It may be difficult to exchange for the same bag since I'm not sure how many of these are still out there in this color + it's not unlikely that you'd find a similar sort of asymmetry on another bag. That said, if it bothers you I'd try to return/exchange - you don't want to always have your joy for the bag tainted by this if you don't think it's something you'd stop noticing over time. Totally get that it's a tough decision, let us know what you decide!
 
I have a question since I bought my reissue 225 a couple of days ago. The hardware inside the grommets of my ghw seems like scratched or missing some ghw and showing some silver hardware i think. Mine is the tarnished ghw. Is it normal? Coz I seem to like it but I don’t know my classic flap seems so perfect I have no idea with the reissue.
 
I have a question since I bought my reissue 225 a couple of days ago. The hardware inside the grommets of my ghw seems like scratched or missing some ghw and showing some silver hardware i think. Mine is the tarnished ghw. Is it normal? Coz I seem to like it but I don’t know my classic flap seems so perfect I have no idea with the reissue.

Could it be due to the chain rubbing against the grommets when you pull the chains? If it's at the inside of the grommets, likely you wouldn't see it and maybe with use, the constant contact with the chain will cause the colour of the aged ghw to drop anyway. If it really bothers you too much (I know you can't ignore it cause especially cause you noticed it), try and see if you can get it exchanged. But yes I have seen tarnished aged ghw, and I was told it is inevitable and will drop its colour with use, showing the silver layer under it.
 
I fiddled with it a bit and managed to shrink it! I don't think I can completely get rid of it without risking damaging the leather by digging for it with tweezers so I'll quit while I'm ahead. I think I'm the only person who'd actually notice it/be bothered by it so I'm just going to accept the tiny dot lol :biggrin:

Could you use a fine tip Sharpie and color it black? Lol
I would!
 
Unfortunately we can’t help with authenticity outside of the dedicated thread and I don’t believe there is currently a Chanel authenticator on the forum.

It could just be wear and tear on an old bag (popped stitches) as for the misalignment… it wouldn’t be the first time that a brand has had production issues. I mean directly on the Chanel website, they are advertising new bags with crooked / lopsided flaps.

If you can still return it, I would do so personally.

You are very kind thank you for your advice and guidance. Take care. Ellen
 
Hi I just purchased a Chanel deauville and noticed a scuff mark on one of the handles and the other picture has the little fabric things sticking out, is this normal and to be exact expected or should I ask to exchange/return? Also makes me wonder if it will scratch and scuff very easily in future?
 

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I just received my reissue and when I opened it today I realized the flap is flatten and the top flat have a straight folded line in the inner flap. I know this normally for reissue but the crease looks very deep and I tried to stuff it but it still have a V shape instead of C shape.

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got a brand new beige cf from boutique phone order, arrived with tiny leather peeling back from stitch...is it worth keeping? next one will be 1k more with price increase
 

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Just purchased a gorgeous small cf in beige clair and found that the caviar is a little ‘papery’. The tight back stitching has caused it to peel a little on one side - for those experienced, will this get worse over time or should I just ignore? (it’s super minor at the moment and almost unnoticeable)
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Just purchased a gorgeous small cf in beige clair and found that the caviar is a little ‘papery’. The tight back stitching has caused it to peel a little on one side - for those experienced, will this get worse over time or should I just ignore? (it’s super minor at the moment and almost unnoticeable)
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I have the same problem with a small caviar cf from 2019. It’s papery as you described. I can’t speak to wear and tear as I’ve only taken it out for the first time yesterday. But yes, I imagine the holes will only get bigger over time with heavy use.
 
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Hi guys, I just bought a Chanel WOC yesterday in Black Caviar with GHW. This is my first Chanel purchase and I honestly just was elated that they finally had one after wanting one for over three years, so I just let the Neiman Marcus SA open the box and I immediately bought it without even checking much. I actually asked her if they had any other ones and she said they only got one per associate, AKA she wasn’t going to let me see another one. I took it home and immediately thought it was really gorgeous, but then I started noticing some things.

I see that the flap is a little bit curved upwards in the middle, very very minutely but somehow I can still tell. I was thinking this may be due to the curved shape from the magnetic closure. I also see that the flap is ever so slightly leaning towards the left. I fumbled with it a bit and was able to make it somewhat more straight, but it still leans a tiny bit.

I have a few pictures of it just by itself and then another picture where I used the iPhone grid to line things up.

5E3A538F-0B23-42A1-8D08-85B5F3EE733F.jpeg
9720260E-0E73-46BE-B546-B0BA7EE8F559.jpeg5BDFFE22-E6BE-49B8-BAAA-FCCEB038B4FC.jpeg553A2530-F8AD-499A-BD0A-C7070CDE6F99.jpeg

The magnetic closure also does not appear to be in the middle of the diamond, which may or may not be anything notable.

B9222FAF-73E0-45BE-BE1A-A271B2FBE60A.jpeg

I also noticed when laying the WOC down that the backside is a little crooked(?).

77AFFBAC-83E2-4B03-AF4C-F9DB1907074C.jpeg

And finally I see that the back pocket is also a little bit far left which leads the right side to be wider and the stitching to be somewhat misaligned.

BCD9C237-5F91-4044-9A13-C74703ADECA2.jpeg
C11726E5-A12B-4E7D-978A-8557D10E02A8.jpeg

There was also a super thick part of the strap which made it difficult for me to get the strap through the tunnel and a part of the strap which goes sideways, but I’m assuming this is normal. The edges of the strap are also frayed which apparently may also be normal.

9F6AFDA7-60D2-48DC-AE0E-61F3000B8D50.jpeg
03110E5F-04F8-4DBB-A7E1-F7435B7517A3.jpeg

Besides all of this, I really love the bag. I love how it’s so puffy and looks kind of shiny, and how it looks so elegant. I just want to know if these are normal things to look for (and might be one of the better ones since apparently Chanel quality has gone downhill) and if any of them are dealbreakers. These “issues” aren’t really visible whatsoever while I’m wearing the bag, and I know it’s going to have wear and tear, but I just want to know I’m starting from a clean slate in the first place. Personally, I do want to keep the bag but when I see how it is a little curved or anything that might be a little off I honestly get very stressed. I don’t want to return it just for the hell of it because I’m concerned the other ones might be worse, and I really do love the WOC. But when I paid over 3100$ (after price increase) I feel like if I don’t get a second opinion it will haunt me forever. I feel that some of these things may very well become irrelevant once I start to use the bag (which I’m putting off til I get my base shaper), but yeah I really just wanted to share and get some feedback (and see if I’m just being crazy and OCD or not (I actually have OCD))

Thanks and I’m sorry for this very long paragraph. I really hope somebody can help me. Thank you again and I’m happy to add more pics if necessary (I have about a hundred of em :P)
9530C33C-2BB2-4F3A-A19C-E05AE60E455D.jpegC4241714-BAD7-4E64-8D91-339F7DDB871D.jpeg
 
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Hi guys, I just bought a Chanel WOC on July 10 (2 days ago) in Black Caviar with GHW. This is my first Chanel purchase and I honestly just was elated that they finally had one after wanting one for over three years, so I just let the Neiman Marcus SA open the box and I immediately bought it without even checking much. I actually asked her if they had any other ones and she said they only got one per associate, AKA she wasn’t going to let me see another one. I took it home and immediately thought it was really gorgeous, but then I started noticing some things.

I see that the flap is a little bit curved upwards in the middle, very very minutely but somehow I can still tell. I was thinking this may be due to the curved shape from the magnetic closure. I also see that the flap is ever so slightly leaning towards the left. I fumbled with it a bit and was able to make it somewhat more straight, but it still leans a tiny bit.

I have a few pictures of it just by itself and then another picture where I used the iPhone grid to line things up.

FFA01B09-2AE1-4707-8B5D-5BF95726711B.jpeg
5E3A538F-0B23-42A1-8D08-85B5F3EE733F.jpeg


9720260E-0E73-46BE-B546-B0BA7EE8F559.jpeg


5BDFFE22-E6BE-49B8-BAAA-FCCEB038B4FC.jpeg


I also noticed when laying the WOC down that the backside is a little crooked(?).

553A2530-F8AD-499A-BD0A-C7070CDE6F99.jpeg


The magnetic closure also does not appear to be in the middle of the diamond, which may or may not be anything notable.


B9222FAF-73E0-45BE-BE1A-A271B2FBE60A.jpeg


And finally I see that the back pocket is also a little bit far left which leads the right side to be wider and the stitching to be somewhat misaligned.

BCD9C237-5F91-4044-9A13-C74703ADECA2.jpeg


C11726E5-A12B-4E7D-978A-8557D10E02A8.jpeg


There was also a super thick part of the strap which made it difficult for me to get the strap through the tunnel and a part of the strap which goes sideways, but I’m assuming this is normal. The edges of the strap are also frayed which apparently may also be normal.


9F6AFDA7-60D2-48DC-AE0E-61F3000B8D50.jpeg


03110E5F-04F8-4DBB-A7E1-F7435B7517A3.jpeg


Besides all of this, I really love the bag. I love how it’s so puffy and looks kind of shiny, and how it looks so elegant. I just want to know if these are normal things to look for (and might be one of the better ones since apparently Chanel quality has gone downhill) and if any of them are dealbreakers. These “issues” aren’t really visible whatsoever while I’m wearing the bag, and I know it’s going to have wear and tear, but I just want to know I’m starting from a clean slate in the first place. Personally, I do want to keep the bag but when I see how it is a little curved or anything that might be a little off I honestly get very stressed. I don’t want to return it just for the hell of it because I’m concerned the other ones might be worse, and I really do love the WOC. But when I paid over 3100$ (after price increase) I feel like if I don’t get a second opinion it will haunt me forever. I feel that some of these things may very well become irrelevant once I start to use the bag (which I’m putting off til I get my base shaper), but yeah I really just wanted to share and get some feedback (and see if I’m just being crazy and OCD or not (I actually have OCD))

Thanks and I’m sorry for this very long paragraph. I really hope somebody can help me. Thank you again and I’m happy to add more pics if necessary (I have about a hundred of em :P)
 
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