Thanks. I’m leaning towards exchanging. If it was on both sides I think I would be okay. But it’s just the one side which is making me question it.
Is this a defect, is this normal for this Chanel item?
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Thanks. I’m leaning towards exchanging. If it was on both sides I think I would be okay. But it’s just the one side which is making me question it.
Personally normal veining and wrinkling doesn't bother me but in this case I feel that the leather is not "glued" properly to the internal layer... if that makes sense?
I would also exchange and make sure it is not a general issue with this leather deauville..
I would also exchange and make sure it is not a general issue with this leather deauville..
I think every handbag purchase should please the person buying it. A new handbag should dazzle the eyes and not have anything on it that causes displeasure. If anything on a handbag bothers you it should go back to the store. If something on a handbag is bothersome it will ALWAYS be bothersome. This is my opinion.
Ahhh yess that makes total sense. I could t think of the words to describe it. But you are correct. I think that’s what it is.
Update so I’ve decided to return the bag. It’s getting worse just on the one side. Hopefully I can find another one and it’s not how the bag is going to wear[emoji20] thanks for everyone’s input.
Hi,
I bought this bag from Saks. It was very nicely wrapped and seemed to be in perfect condition. I looked for flaws but didn’t really see anything. Yesterday, I was checking the strap and found what seemed like peeling on the leather part, something I didn’t look for or notice before. I only took it out three times. It is not peeling badly, it is like an extra layer that peeled a bit. Does this warrant a call to my local Saks? The problem is that my “local” Saks or even the closest Chanel boutique is 45 min away. The other thing is that we ordered by phone, so the SA who helped us is in a different state. I’ve heard how long Chanel repairs can be, and Saks had a hard time finding a bag as most where sold out or on hold. Frankly, I don’t think anyone would notice if I don’t point it out , but you know the feeling that when you pay so much for a bag, you want it flawless. Not sure if this “flaw” deserves the amount of time it could take to replace/repair a bag, but I’m a little upset that my new bag is not perfect, and also a little worried if it becomes worse with use. What do you think I should do?
I bought this bag from Saks. It was very nicely wrapped and seemed to be in perfect condition. I looked for flaws but didn’t really see anything. Yesterday, I was checking the strap and found what seemed like peeling on the leather part, something I didn’t look for or notice before. I only took it out three times. It is not peeling badly, it is like an extra layer that peeled a bit. Does this warrant a call to my local Saks? The problem is that my “local” Saks or even the closest Chanel boutique is 45 min away. The other thing is that we ordered by phone, so the SA who helped us is in a different state. I’ve heard how long Chanel repairs can be, and Saks had a hard time finding a bag as most where sold out or on hold. Frankly, I don’t think anyone would notice if I don’t point it out , but you know the feeling that when you pay so much for a bag, you want it flawless. Not sure if this “flaw” deserves the amount of time it could take to replace/repair a bag, but I’m a little upset that my new bag is not perfect, and also a little worried if it becomes worse with use. What do you think I should do?
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Hello everyone hope you’re having a great day 
I brought out my mini today to stare at it since I haven’t been able to use it in awhile...
When I examined it I thought it looked a bit odd at the sides this is how my looks: (are they supposed to curve in instead?)
I have used it only thrice and never overloaded it
I love the matte so I would like to keep it but if your think the quality is bad I rather not keep it...
Would love to hear your thoughts thank you!
I brought out my mini today to stare at it since I haven’t been able to use it in awhile...
When I examined it I thought it looked a bit odd at the sides this is how my looks: (are they supposed to curve in instead?)
I have used it only thrice and never overloaded it
I love the matte so I would like to keep it but if your think the quality is bad I rather not keep it...
Would love to hear your thoughts thank you!
Hi! It depends on how much it bothers you. I've seen some minis where the sides curved in and some look like yours. I personally like it to be curved in. It just looks cleaner and more structured to me.
OP, is yours a square mini? I seem to see this frequently with square minis but not so far with the rectangular ones...
Is yours a softer caviar? My rectangular mini is distorted on one side ... BUT it might have been due to some accidental water damage
@ironic568 How do you reshape the sides?
@ironic568 How do you reshape the sides?
Stuff your mini (with clothes/towels), but not too tightly and put it in a box. I always use their box that comes with 2 parts for better reinforcement, but you can use any. Then basically stuff he box. Put clothes tightly against both sides of the bag so that the sides are pushes pushed inwards. Close the lid and leave it for a few days/weeks (the longer the better).
This has always done the trick for me.
THANK YOU! I’m definitely going to try that with mine.
I honestly can’t remember if my sides looked this different when I bought it or if it was due to some water damage but my distorted side is a lot softer than the other side. I have the 18S dark blue caviar.
Hi All,
In March I purchased my holy grail bag, a medium boy in black caviar with ruthenium hardware. I was on the waitlist and was very excited to purchase it. I only have a few premier designer bags and this is definitely my most expensive purchase. I haven't used it very often since then because it's been really rainy here lately, but one thing has been bothering me. The small "knob" that the closure latches on to has the Chanel logo and it, and the logo is at a slight angle vs. being straight across. It has been bothering me more lately and I showed it to my husband. He said no one would notice is on the street (obviously) but that he noticed as well once I pointed it out to him. I'm obviously way past the return window, but do you think the store would be able to send it to Chanel to get it fixed? Would they charge me for this service? I purchased at the Chanel in Nordstrom in Seattle. I'm honestly not that big of a perfectionist, but when I pay $5K for something, I don't want it to look off to me when I'm looking at it. :/
In March I purchased my holy grail bag, a medium boy in black caviar with ruthenium hardware. I was on the waitlist and was very excited to purchase it. I only have a few premier designer bags and this is definitely my most expensive purchase. I haven't used it very often since then because it's been really rainy here lately, but one thing has been bothering me. The small "knob" that the closure latches on to has the Chanel logo and it, and the logo is at a slight angle vs. being straight across. It has been bothering me more lately and I showed it to my husband. He said no one would notice is on the street (obviously) but that he noticed as well once I pointed it out to him. I'm obviously way past the return window, but do you think the store would be able to send it to Chanel to get it fixed? Would they charge me for this service? I purchased at the Chanel in Nordstrom in Seattle. I'm honestly not that big of a perfectionist, but when I pay $5K for something, I don't want it to look off to me when I'm looking at it. :/