Is this a defect, is this normal for this Chanel item?

[Spongebaby]

Thank you for the pic and your stories.
I was worried about the wrinkle even though it is a new product, and I am more suspicious because it is 28 series. (maybe returned/damaged one?)
would you please let me know where did you buy it?

I think its due to this particular style. Mine also had some slight scratches on the front front lock, but thats really unevitable, so it didn’t bother me. Honestly, I really love this bag and am a bit surprised because I didn’t think the shoulder style would suit my lifestyle (I’m more of a crossbody-bag type). So now I’m planning on getting a classic jumbo!
I bought it from the chanel boutique in Copenhagen

 

[Christofle]

Hi forumer.
I bought a 226 ghw at Chanel boutique yesterday.
I love less wrinkled leather but the concern is that there's crease on the back flap.
when I open the flap, the crease is more deeper.

My SA said that is not a problem. Eventually, the crease will happen...
I like the overall condition of the bag except the creasing.

Should I keep or return?
Thx in advance.

View attachment 4904942

Normal

 

[alohadays]

Normal

How about the horizontal wrinkles on the front flap?
There are horizontal wrinkles under the chain hole, can this part get deeper while using it?

 

[Christofle]

How about the horizontal wrinkles on the front flap?
There are horizontal wrinkles under the chain hole, can this part get deeper while using it?

Normal distressing (it is the desired look of that leather)

 

[hellectra]

I have one too and mine is not creasing yet although I know it will happen. I use mine a lot, it was one of my best investments in terms of how often I use it. I make sure I store it with a shaper at the bottom but the flap opening there it will very likely create a crease in the near future... I hope you'll enjoy your beautiful Reissue!!

 

[Bagventures]

Hey guys,
I don’t usually examine my new bags with a magnifying loop but today I couldn’t help noticing these flaws on my new mini coco handle. Some of the holes where the needle punctures through the caviar leather look a bit ripped. I circled the area for your reference in the photos attached. I’ve kept it past the 14 days exchange/return window although I haven’t had a chance to wear it yet. I really don’t want to have to deal with repairs down the road. You think I should bring it back and ask for store credits? I’m not hoping to find a replacement as stock is somewhat limited in Canada. How is everyone’s experience with exchange passed the date? Thanks for sharing any inputs!!

 

[Yinglin]

Hello ! i always think that if it bothers you, you should return it. Another bag will come your way.

 

[Bagventures]

I brought it back & they gave me store credit for it. First they said the bag was hand stitched so it’s not unusual for the way it looks. But I insisted that I’m not happy if I kept it. Problem solved!
Thanks again for you feedback!

cheers!

 

[no5]

I honestly cannot believe they tried to fob you off and say this is normal. It’s clear the leather is start to tear from the stitch. I’m glad you stood your ground.

 

[Cecidang]

For a brand new bag, does anyone think there are too many wrinkles on this goatskin chanel 19?

 

[JSL2020]

For a brand new bag, does anyone think there are too many wrinkles on this goatskin chanel 19?

I believe it is just the nature of that type of leather. I personally like the look. Is your SA able to show another bag for you to compare?

 

[OCMomof3]

The 19 is not meant to be a bag with lots of structure. For people that are concerned about wrinkling and lack of structure, whether goatskin or lambskin, this may not be the bag for you. I have a classic, a reissue, and the 19. The classic is the only one that I feel is truly "structured". That being said, I use a Samorga inside of my small goatskin 19, but don't feel that it adds tons of structure to the bag. It's mostly to protect the interior.

 

[Venessa84]

The 19 is not meant to be a bag with lots of structure. For people that are concerned about wrinkling and lack of structure, whether goatskin or lambskin, this may not be the bag for you. I have a classic, a reissue, and the 19. The classic is the only one that I feel is truly "structured". That being said, I use a Samorga inside of my small goatskin 19, but don't feel that it adds tons of structure to the bag. It's mostly to protect the interior.

I 100% agree with this!

 

[Cecidang]

I believe it is just the nature of that type of leather. I personally like the look. Is your SA able to show another bag for you to compare?

I went back to the boutique to compare mine with the other ones they had available. I saw a white goat skin version, the condition of the bag was pretty similar to my beige 19. The lamb skin ones were smoother and puffier, but the SA mentioned the leather might stretch out more. It's all personal preference!

 

[Oniomania]

Hi I just got my Chanel 19 maxi in black today from the boutique but in my excitement I forgot if it’s lamb or goat skin? Is there anywhere to tell from the item number ?