Is this a defect, is this normal for this Chanel item?

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I bought a small black 19 last week at the Beverly Hills boutique and inspected every inch since people buy and return often. I barely noticed today that the bright silver part had some scratches. It’s almost as if it’s coated and not a true silver metal, af least that’s what it looks like under the scratch. I’m sure this is going to happen regardless after use, but I was wondering if I’m crazy for being bothered by this.

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I wouldn't worry about this at all.
All of the metal parts are either plated or anodized, so eventually things like this are going to pop up.
If it bothers you badly, exchange it for another one.
 
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Hi, I purchased a CF black caviar in small with silver hardware. My country doesn't stock CF small normally so it's nearly impossible to buy and I am travel banned to visit the other country because of covid-19 travel ban:oh:. However, the country where my bf stays has it in stock pretty often so I could luckily get it a few days ago. Besides all these, let me get to the point. So I have this concern about "air bubble" "air pocket" inside of the bag like the bag lining. While I was searching for what to look for before buying a CF, I watched this youtuber and she had this issue. I was hoping mine doesn't but when he was at the store, I asked if there's any and he could feel the bubble a bit. But the SAs said it's not a problem? I sent him the video and asked if it's as bad as the video of youtuber and he mentioned it's exactly like that. So I wanted to hear opinions of you guys and ask if this is a normal thing or a defect...One kind lady on my other post has told me that she has seen it happening on the bags nowadays..but I'd like to hear more opinions! Thank you for all your time. The store didn't let a customers taking a video so I only have a photo of mine 757E8DA6-2CD7-4AD6-B0C7-19AFAFFE417F.jpeg
I could see the bottom is bit bubbled up if you can tell or not..
And this is the youtube video I watched and found really informative and helpful as below.

Does yours have any problem like hers as starting from 6:55-7:28
So after that, I was really confused if this is normal or abnormal...so I asked my SA for a video of another bag at the store (when i was buying, mine was only one in stock), and she kindly sent me.

Do you think this one also has the issue?
My bf said a lot better than mine..
I'm so sorry to keep mentioning my bf but he was the one there purchasing my bag for me..
Anyways, have you guys ever had this same issue? Or is this not an issue?
Should I exchange or not, I don't know if there will be a brand new one in stock before upcoming price increase which we have no clue when..Or if it's just me being exteremly paranoid and picky about the bag..
 
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My 10 year old reissue has a lot of ‘air bubble’. My new medium CF doesn’t. These are expensive bags, so if it bothers you, exchange it. I had to do that because the first CF I got had a loose stitch right by the clasp. The SA said it’s no big deal and they can just tuck it in, but it was a big deal to me and that was all I could see. Good luck.
 
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For any new bags from recent years this is pretty typical. I had a fresh 29 series from boutique with this issue. My suggestion is to find a preloved in mint condition if it bothers you a lot; I sold the 29 series and bought a 12 series instead. The lining sits flat. Good luck!
 
I always understood that modern Chanel hardware isn't a true silver metal, as it is a base metal that has been coated in a shiny silver coating. I would be bothered if I got scratches like that on a supposedly brand new bag. Even if it was a return, the rate that the hardware is getting scratched up like that would be concerning - how will is look after a few months of wear? These are not cheap bags and should be able to last at least several years with regular wear.
 
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I just bought the medium CF. Is this normal ? Seem like the termination point is not done properly. However I check the display piece is like that too and staff mention it is not a defect. Can anyone advise
 

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