Is this a defect, is this normal for this Chanel item?

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I just received my coco handle today. I have marked what annoy me in red... Is it normal to have both sides look differently?

I never bought any chanel bag with champagne hardware. One of the sales told me this season is "aged gold" hardware and another one said it's "champagne gold" but it looks like silver to me. Does champagne gold look like silver?

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I just received my coco handle today.... But it looks crooked... Is it normal?

Also one of the sales said it's "aged gold hardware", another said it's "champagne gold hardware", but I feel like it is silver. Is it normal that champagne gold looks like silver?

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The hardware looks fine. It will look very slightly different in different lighting and settings.

The flap looks like one side is not as low as the other. Personally it would not bother me as when it has bulkier things in it, most purses will not sit perfectly even. Having said that, none of my flaps sit off center when they are stuffed and in their bags. I am careful though to make sure they are stuffed so it doesnt slouch at all or wear uneven. Also when you store for a long period of time ( more than a month or so) be sure and keep the chain off the bag itself so you don't get chain imprints.
 
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When the bag has bulkier stuff in it, the flap looks more uneven.:-s:-s This is not my first chanel bag but this is the first time I want to get an exchange. Not sure if they will take it back?
 
Champagne Gold? Looks like it. If it's crooked while full and bothers you, you might take it in to the boutique and see what they can do for you. My large reissue is very slightly crooked - doesn't bother me. But you need to be happy with it.
 
Hi All,

This is my first ever post! I recently bought my first Chanel bag -> Small Classic Flap in caviar. I noticed however that the inner flap (red leather) appears to have WRINKLE (although being brand new and never used). I missed this totally when in store during the purchase (I guess I was too excited!). I am no Chanel expert and would really appreciate if someone can let me know if this is normal? Or is this is a defect?

I am seriously considering taking this back to the store as this is my first Chanel and I feel like it’s not “perfect” given it cost an arm and a leg! Would Chanel provide a refund for an issue like this? I’ve attached a few photo’s

Thanks so much in advance fellow Chanel lovers!

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Happy Friday everyone!

I finally got a hold of the mini but now I noticed one of the sides seem off. I seen posts where the sides stick out but my situation is a bit different. I noticed on the left side it’s dented in more a bit... see pics.

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