Is this a defect, is this normal for this Chanel item?

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#526
BTW, I looked up my bag list and wanted to let you know you are correct on the age. I purchased four bags from July-Aug 2012, and all are 16 series.

To zoom in on exact months, I purchased a bag in May 2012, and that was a 15 series. And then I purchased three bags from Nov-Dec and those are 17 series.

So my guess is your bag is from Jun-Sep 2012. Good guess on the age!
 
#528
OMG, I am in shock as I write this: the replacement arrived WITHOUT AN AUTHENTICITY CARD. I recognize these are challenging times for stores, but for $3500, I’d expect that someone is quality checking the shipment for the basics. There was also a big scratch on the hardware, which I could have overlooked but WOW, it seems like such a huge miss to me to not include the authenticity card.

My SA is sending me another return label for this one. So disappointing because they are all sold out, and I won’t be able to get a 3rd one before the price increase. This is the handbag gods telling me I was not meant to have this bag ;)

On a real note, I am concerned that they won’t honor a return because it will be shipped back without the card and stores aren’t open. I highly doubt it, but has anyone experienced something similar that could advise me?
 
#529
shopmycloset_lk said:
OMG, I am in shock as I write this: the replacement arrived WITHOUT AN AUTHENTICITY CARD. I recognize these are challenging times for stores, but for $3500, I’d expect that someone is quality checking the shipment for the basics. There was also a big scratch on the hardware, which I could have overlooked but WOW, it seems like such a huge miss to me to not include the authenticity card.

My SA is sending me another return label for this one. So disappointing because they are all sold out, and I won’t be able to get a 3rd one before the price increase. This is the handbag gods telling me I was not meant to have this bag ;)

On a real note, I am concerned that they won’t honor a return because it will be shipped back without the card and stores aren’t open. I highly doubt it, but has anyone experienced something similar that could advise me?
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What???? Omg. That’s reprehensible. What SA wouldn’t check that before sending??? Did you look in the booklet in the box - left cover - to make sure it’s not there?
 
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#533
Hello everyone!
I recognized a curve at the bottom of my medium Classic flap and wonder, if this is normal or a defect. So the bottom is not perfectly straight and has a curve to the inside at the middle of the bag. I added a picture so you can see what I mean Since this is my first Chanel bag, I unfortunately don’t have a reference model or some kind of experience and hope you could help me calm my nerves

Thank you & have a nice Sunday!
 

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#536
The first one I bought (medium classic flap) had a similar curve on its bottom, I exchanged it yesterday but mainly because the logo was slightly crooked. I don't know if it will be gone once you wear the bag as it is my first Chanel bag, however if you have trouble to accept it you should exchange the bag (however they all seem to have some sort of minor defect, all the bags I inspected at the store had something "wrong", even the one I took home... I just noticed it today :sad: it never ends)
 
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#537
snowbubble said:
If it bothers you, I would go exchange for another one.
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PuccaNGaru said:
I didn't notice until you mentioned it and now I can clearly see it. It is just slightly crooked, but I still see it. It would bother me and I would exchange it. I know myself and every time I use the bag, my eyes will always gravitate to the crooked CCs. Later on, I know I would kick myself if I didn't do anything about it, but that's just me.
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missmythology said:
It really depends how much it bothers you, it is a bit crooked. I always think it needs to be decided in person if a bag works allover, 100% symmetry is not possible.
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girlybride said:
I wouldn’t have noticed it if you didn’t mention, but perhaps I can see a small tilt. I wonder if it can be manipulated by hand to be set straight?
Have you tried?
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Maxt said:
I see it too. I would return/exchange for better looking bag.
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Tuned83 said:
It looks a little wonky to me. This is a common place issue with Chanel though as well as slanted flaps. You just have to look in the boutique finds thread to see how common this is. It's fixable though, I am sure some members here have had this sorted quickly in-store.
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sizz said:
OMG I have the exact same bag with the same issue, around 1mm to the left, depending on the angle, it's also the second bag i looked at.
Otherwise I'm really happy with the bag so I don't really want to exchange it (i got it March 7, couple of days before lockdown, so not sure that would even be possible). I wonder if it can be fixed by unscrewing and ever so slightly moving it?
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UPDATE - Thank you all for your answers, I went to the store yesterday as lockdown in France has ended since May 11, and they accepted to exchange the bag, which is great news since it was purchased in February!

The funny (not so funny) thing is, I inspected two other bags at the store to choose between them, and I was sure I didn't see any defect so I took one of these bags... However... when I took another look at home, I saw a part of the caviar leather that looked weird/irregular. I've never seen anything like it, but I think it is not noticeable unless I point it out. I did not see it in store and I had to look at every inch of the bag to see it. Have you ever seen anything like this on caviar leather? Keep or return (if it is even possible...)?


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#538
I didn't notice the crooked CC on the first bag but I do see the irregular texture on the caviar of the second bag... Not sure if the boutique would let you exchange or return at this point now.
 
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