Is this a defect, is this normal for this Chanel item?
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I hope this is not a silly question but I have just bought a new jumbo and noticed one side sticks out more than the other. Will this get worse over time?
My Jumbo barely does that. A person glancing at my bag would never notice. My bag is nine years old.
The only other thing that could cause this are items on the inside of your bag weighted poorly- one side heavier than the other.
I don't think it's normal for a brand new bag, unless it was a display bag (tried on often). Um... if you paid full price, I would talk to my SA about it.
The only other thing that could cause this are items on the inside of your bag weighted poorly- one side heavier than the other.
I don't think it's normal for a brand new bag, unless it was a display bag (tried on often). Um... if you paid full price, I would talk to my SA about it.
Please post any questions about defects or if things are normal in this thread. Thanks!
I bought a WOC while traveling abroad a few weeks ago, and now that I'm examining it, I'm noticing that the quilts are not properly aligned. Would you consider this a defect? And can it be fixed? Unfortunately, I'm past the return period and no longer in the country I bought it from, so hopefully it's normal for this bag?
I bought a WOC while traveling abroad a few weeks ago, and now that I'm examining it, I'm noticing that the quilts are not properly aligned. Would you consider this a defect? And can it be fixed? Unfortunately, I'm past the return period and no longer in the country I bought it from, so hopefully it's normal for this bag?
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the second picture makes the WOC look slightly off. I dont think its a true "defect" per se, but it would bother me. try pushing it in the opposite direction. if not, try to see if ur boutique will allow an exchange
I recently got my first Chanel, a Jumbo with gold hardware. There was a defect with the first one with stitching and I sent it back to Chanel at Bergdorf Goodman to have it exchanged. I opened the box at home and immediately my fiancé and I noticed that the hardware did not seem to be as gold in color as the first bag, it seemed paler in comparison. I thought it was lighting, but we brought it outside in the natural light and it seemed to be the same. Has anyone else noticed any variations in gold coloring?
I also noticed that the hardware was covered with a clear plastic covering instead of the blue I had for the first bag. There also was air bubbles in the plastic covering with a bit of dust stuck inside, like someone has stuck it back on after it was removed. On the clasp, there was a single hairline scratch on the turnlock. I'm sure with use over time there will be scratches too, which isn't an enormous deal. But, I'm a bit uneasy knowing I purchased something new and it's not perfect. I think the bag might have been an return? Would they usually sell Chanel bags that have been returned?
My SA has been very helpful so far, but I'm not sure if should give them another call? Or am I making a big deal out of something minor? haha
I also noticed that the hardware was covered with a clear plastic covering instead of the blue I had for the first bag. There also was air bubbles in the plastic covering with a bit of dust stuck inside, like someone has stuck it back on after it was removed. On the clasp, there was a single hairline scratch on the turnlock. I'm sure with use over time there will be scratches too, which isn't an enormous deal. But, I'm a bit uneasy knowing I purchased something new and it's not perfect. I think the bag might have been an return? Would they usually sell Chanel bags that have been returned?
My SA has been very helpful so far, but I'm not sure if should give them another call? Or am I making a big deal out of something minor? haha
Hello Chanel lovelies!
I was lucky to purchase this 18C small chevron backpack from Saks and while its in otherwise perfect condition, I noticed there is a missed stitch under the flap where it bends to close (it’s hard to see but I tried to get a close up of the frayed ends) I plan on using this daily so I’m worried the stitching might eventually unravel from opening and closing. I’m always careful with my bags but I don’t want to baby this piece either. Does anyone have this season’s backpack or similar issue? Should I return this piece completely ? I’m adding pictures below! I appreciate any advice, thank you in advance!
I was lucky to purchase this 18C small chevron backpack from Saks and while its in otherwise perfect condition, I noticed there is a missed stitch under the flap where it bends to close (it’s hard to see but I tried to get a close up of the frayed ends) I plan on using this daily so I’m worried the stitching might eventually unravel from opening and closing. I’m always careful with my bags but I don’t want to baby this piece either. Does anyone have this season’s backpack or similar issue? Should I return this piece completely ? I’m adding pictures below! I appreciate any advice, thank you in advance!
Use it. Enjoy it. *If* it becomes unravelled deal with it at that point. Send it to Chanel for repairs or send it to one of the recommended repair people that others use in this forum. I highly doubt it will be an issue.
I would return the chvron backpack because it's a brand new bag from saks, and you shouldn't need to settle, even if it is a Chanel backpack. Just my two cents.
That probably wouldn't bother me too much. since it's under the flap. Since it is current season, see if you can exchange, before you settle to keep it.. You might be able find one without that stitch issue.