I sold my LV Monogramouflage Speedy and at the buyers request I declared it a cosmetic bag for 50 with only 100 insured because she didn't want to pay high custom fees.I did everything online through paypal.This was the 20th of July.Everything was going good till USPS's site stop updating.It says that the package left the country July 21st.
Your item left the United States from ISC SAN FRANCISCO (USPS) at 4:49 AM on July 21, 2009. Information, if available, is updated periodically throughout the day. Please check again later.
Electronic Shipping Info Received, July 22, 2009
International Dispatch, July 21, 2009, 4:49 am, ISC SAN FRANCISCO (USPS)
Arrival
Processed through Sort Facility, July 20, 2009, 5:51 pm, SEATTLE, WA 98168
Acceptance, July 20, 2009, 10:41 am, TACOMA, WA 98433
I've called more than 3 times and the PO has said that its in the country I shipped tn the other hand my buyer is saying its not and how she'd received a letter if it was just sitting in customs and that they don't do that type of stuff.
I was told by USPS that her countries customs could hold the item for up to 30 days.I told my buyer this she insist on its not in her country and told me to put a trace on it.Well i did and was told that it would be 18 days from the day I put the inquiry on it.Is all this accurate?Should I consider this all to be lost?I have them telling me its gone outta the country and on the other hand I have her telling me basically that they are lying and I need to do more.What else can I do?I told her that I'd just refund her and she's saying no and how she doesn't want me to be the loser in this.I am because I've lost a bag and 1600.I was told by a friend that i shouldn't do a refund.My husband said that I'm the worst seller and how I shouldn't have done what I did period.
Your item left the United States from ISC SAN FRANCISCO (USPS) at 4:49 AM on July 21, 2009. Information, if available, is updated periodically throughout the day. Please check again later.
Electronic Shipping Info Received, July 22, 2009
I've called more than 3 times and the PO has said that its in the country I shipped tn the other hand my buyer is saying its not and how she'd received a letter if it was just sitting in customs and that they don't do that type of stuff.
I was told by USPS that her countries customs could hold the item for up to 30 days.I told my buyer this she insist on its not in her country and told me to put a trace on it.Well i did and was told that it would be 18 days from the day I put the inquiry on it.Is all this accurate?Should I consider this all to be lost?I have them telling me its gone outta the country and on the other hand I have her telling me basically that they are lying and I need to do more.What else can I do?I told her that I'd just refund her and she's saying no and how she doesn't want me to be the loser in this.I am because I've lost a bag and 1600.I was told by a friend that i shouldn't do a refund.My husband said that I'm the worst seller and how I shouldn't have done what I did period.